Developing a Business Case

In this session we review and discuss the principles of project management.

In this session we review and discuss the research on the impact of the Internet and information technology on the political aspects of government including public participation in political decision making and various forms of civic engagement.

In this session we review how local governments worldwide are using the Internet to provide better services to citizens and businesses. We review the findings of a 2009 survey of the municipal websites around the globe.

In this session we develop a conceptual framework for understanding the critical role of information assets in government operations and discuss technical, policy, and risk management issues related to information security and privacy.