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Uncle Marv welcomes John Helms, Director of Product Management for Cybersecurity at ConnectWise, to discuss the latest in MSP security at IT Nation Connect. They cover ConnectWise’s new SIEM—available in Essentials and Pro versions—tailored for MSPs who need either basic monitoring or full-scale integration. John explains how ConnectWise leverages Elastic Security for a seamless, scalable solution, keeping all security tools in one place for MSPs.
John’s career journey is a highlight, tracing his path from early ISP technician to leading product management at ConnectWise. He shares stories about the evolution of IT, the challenges of product management, and the importance of direct feedback from MSPs and engineers. The conversation also touches on the impact of remote work on security, the creative solutions MSPs are building, and the value of keeping everything in a single console.
=== Companies, Products, and Books Mentioned
- ConnectWise – connectwise.com
- Microsoft – microsoft.com
- Pax8 – pax8.com
- Elastic Security – elastic.co/security
- ASIO Platform (ConnectWise ASIO) – connectwise.com/platforms/asio
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