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Discover how AvalonBay is leveraging utility data and sustainability initiatives to enhance building performance, resident satisfaction, and regulatory compliance. Join us as Marta Schantz https://www.linkedin.com/in/marta-schantz/ shares insights on data-driven decisions, challenges, and innovative strategies in the evolving landscape of multifamily real estate.
This episode is brought to you by Energy CX.
Energy CX is a modern energy strategy firm built for volatility. We combine data, technology, and real market expertise to help businesses take control of one of their largest—and most unpredictable—operating costs. With more than 2 billion square feet under management across 20+ deregulated states, we’ve back tested and proven that our strategy consistently outperforms traditional procurement. Powered by ABEL™, our proprietary decision engine, we buy energy with the same discipline and timing as a trading desk—giving companies clarity, stability, and a long-term strategic advantage in every energy decision.
To Learn More: https://www.energycx.com/?utm_campaign=32624679-MMN%20Podcast%20Sponsorship&utm_source=podcast&utm_medium=brand-awareness
Key Topics
- The importance of holistic utility data collection for building performance and NOI
- How resident energy consumption data influences sustainability and resident satisfaction
- Challenges with utility data access, validation, and analysis (split incentives, data lag)
- The role of infrastructure like Green Button and online benchmarking tools
- Practical applications: resident campaigns, smart thermostats, energy-efficient appliances
- The shift towards performance-based metrics in sustainability and investment decisions
Timestamps
00:41 - The urgent need for property managers to keep pace with energy market volatility
0:52 - How EnergyCX saves clients 15-20% on energy costs through smarter data use
1:23 - Protecting energy portfolios against volatility
1:29 - Introducing Marta Schantz and her role in sustainability at AvalonBay
2:39 - Marta’s background in green building and her journey into real estate
3:28 - Overview of AvalonBay’s size, markets, and vertical integration
4:16 - The benefit of owning and managing full lifecycle of properties
5:04 - The advantage of a vertically integrated approach for sustainability strategies
5:43 - The analogy of industry “Las Vegas approach” to apartment energy use
6:13 - The value and approach toward resident utility data
6:25 - Moving from avoiding to running toward resident data
7:20 - How resident data impacts Net Operating Income (NOI) and financial value
8:11 - Resident data’s role in resident retention, affordability, and satisfaction
9:13 - Increasing resident concern over utility costs amidst rising energy prices
9:59 - The growing importance of sustainability features in tenant preferences
10:18 - Regulatory compliance and benchmarking with utility data
11:22 - Challenges of accessing and analyzing unit-level utility data
11:56 - The industry’s “slow dance” with utility providers and data sharing hurdles
14:24 - Difficulties in interpreting raw utility data and validation issues
15:13 - The importance of quality control procedures in data analysis
16:00 - Infrastructure like Green Button making utility data more accessible
16:44 - AvalonBay’s use of utility data in asset management and strategic decisions
17:45 - The significance of whole-building data for effective operations and investments
19:45 - Operational insights from performance data, such as resident education and smart devices
21:33 - Future outlook: a shift towards performance-based metrics and improved energy performance standards
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