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Every now and again, we hosts get private feedback in addition to a public review from a guest. Ideally, if the feedback is negative, we expect the guest to discreetly let us know privately. If you are a host that is willing to learn and grow your business to a successful level, then the private feedback shouldn’t hurt you, rather, it should be welcomed and taken seriously. In this episode, I want to talk about what to do when this happens, how to respond to it, how to integrate the suggestions and how to follow up with the guest. This will not only strengthen your hosting skills, but it will also help you to nurture and improve your brand.
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https://www.airbnb.com/users/237022979/listings?user_id=237022979&s=50
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https://www.luxehouseandhome.com/
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Https://www.airbnb.com/r/superstarhost
Email me!
juloCLLC@gmail.com
