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What if service wasn’t just a department, but a way of thinking across your entire organization?
In this episode of The Learning+ Podcast, Ron Kaufman - global expert on service culture and best-selling author of Uplifting Service - joins us to break down what it really takes to build a culture of continuous service improvement. We explore why mindset can't be taught in a day, how tools and actions shape culture, and why service is about creating value for everyone you interact with - not just customers. Practical, powerful, and yes, even a little funny - you won’t look at service the same way again.
Connect with Ron
LinkedIn: https://www.linkedin.com/in/ronkaufman/
Website: https://www.ronkaufman.com/
Books: https://www.ronkaufman.com/books/
The Six Levels of Service: https://www.youtube.com/watch?v=iktw-KhAq-g
Connect with Learnnovators
Website: https://learnnovators.com/
LinkedIn: https://www.linkedin.com/company/learnnovators/
Connect with Vidya
LinkedIn: https://www.linkedin.com/in/srividyakumar/
