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In this episode of The Enablement Edge, hosts Steve and Amber are joined by Sally Ladrach, Director of Enablement at SavATree, a full-service tree, shrub, and lawn care company with more than 100 locations across the US and Canada.
The topic for today is how enablement teams can leverage agile methodologies found in product and marketing to enhance their own adoption and impact. Sally discusses the ways this type of framework focuses closer on the end user and iterative development to build more intentional solutions. She emphasizes the importance of involving stakeholders early in the process to ensure that what you're building truly meets their needs, thus enhancing adoption and, ultimately, driving business impact.
Sally also shares valuable insights on how to prioritize tasks that will deliver the most significant outcomes and tips for maintaining agility without losing sight of long-term goals. She also highlights the necessity of a data-driven approach and how agile principles can protect against wasted effort on non-adopted solutions. Tune in to discover how an agile framework can revolutionize your enablement strategy and drive tangible results.
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Guest Bio
Sally Ladrach is the Head of Enablement at SavATree, where she leverages over a decade of experience in sales enablement to drive impactful training and development initiatives. With a strong background in data-driven strategies, she focuses on enhancing team performance and collaboration across various departments. Previously, she served as the Revenue Enablement Manager at Thoughtbot, where she successfully implemented agile methodologies to improve learning and engagement. Passionate about fostering growth, Sally also advocates using storytelling in enablement practices to create meaningful connections.
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Guest Quote
“In enablement, I can't tell you how many times I've seen teams and maybe even done a little bit of this myself in the past. You work on that six-month rollout of whatever, you put it out there, ta-da, and then nothing happens.
People don't use it. Maybe, it wasn't designed with the end user in mind. But then you can't even have that impact, right? If your solution for whatever it is isn't being adopted. So that was kind of the genesis of how I started thinking about agile and enablement.
Obviously, I'm not the first person to think that agile is a great way to work, but the nature of enablement is that we are building solutions and agile at its core is about building user-centric solutions that are adoptable and solve problems.”
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Time Stamps
00:00 Episode Start
03:45 Welcome Sally
04:25 What is SavATree?
06:45 The most important thing enablers can do to ensure success
09:05 Today's topic: Agile enablement
16:25 Outcomes over output
19:20 You don't have to be perfect
25:20 Agile enablement in action
28:40 Where do charters fit in?
32:05 First steps to implement agile enablement
33:30 On the Edge
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