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When Jodie Pritchard joined Barnardo's, she took on the challenge of leading learning for a massive workforce of over 25,000 colleagues and volunteers across the UK. Moving from hospitality management into the third sector, she brought a deep focus on human-centred training, responsible resource management, and aligning everyday learning with overarching organisational values.
Brigid McCormack sits down with Jodie Pritchard, Director of Learning & Development at Barnardo's, to discuss how third-sector L&D teams achieve high-impact outcomes under tight budget constraints.
Jodie shares her personal career path from managing restaurant training sites to leading large-scale learning transformations in major non-profits. Facing a recent surge in applications, including over 500 candidates for just three team roles, she breaks down how Barnardo's designed a candidate-first recruitment process centred entirely on values, inclusion, and human connection without relying on AI shortlisting.
They also explore the rising demand for purpose-aligned work across a multi-generational workforce, how L&D teams can exercise "responsible stewardship" of public funds, and why leaders must actively role-model organisational values long after new hires complete their onboarding.
What you'll learn in this episode
- How the core initiatives of L&D remain consistent across sectors, but why the delivery and creativity differ within non-profits
- Why post-pandemic job seekers and multi-generational teams are seeking greater purpose and values-alignment in their careers
- How to design an intentional, candidate-first recruitment process focused on inclusive practice, behaviours, and social mobility
- Why Barnardo's chose to manually review 500+ applications to maintain human warmth and transparency during hiring
- Practical steps for interview accessibility, such as sharing question themes in advance and pasting questions into virtual meeting chats
- How L&D leaders can empower non-hierarchical teams while acting as responsible stewards of public and donated funds
🔗Connect with Jodie via LinkedIn - https://www.linkedin.com/in/jodiepritchard1/
📮The Assembly Debrief
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👋Come and connect with us
We're always keen to hear what's resonating or what you're seeing in your world.
Adam Lacey - https://www.linkedin.com/in/adamlacey/
Brigid McCormack - https://www.linkedin.com/in/brigidmccormack/
More from The Assembly & Assemble You
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