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Loved having a dialogue-style session with my homie Neal Woodson, who was kind enough to return to jam out on some of our mutually-beloved topics like empathy/compassion, service cultures, dealing with difficult humans, and how to help professionals feel empowered to serve to their highest potential.
Other questions we chewed on...
- Are we getting more empathetic/compassionate as a society?
- How has COVID made us better at understanding the people we serve?
- How can “seeing the iceberg” transform your ability to service people that are suffering?
- Why should you be grateful when you’re stuck in traffic?
- Why are people inspired to work at Disney (sometimes unconditionally)?
- Should a company be customer first or employee first? (Spoiler alert: you’re asking the wrong question).
Find Neal here one his website.
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