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Meet Deric Rosenbaum, President of Groucho’s Deli. Founded in 1941, Groucho’s is a beloved restaurant brand with more than 30 locations across the Southeast—and a legacy that spans 85 years. Hear how Deric blends technology and hospitality to drive consistency, empower franchisees, and create a culture where standardization means empowerment. Learn how data-driven systems, service recovery, and a “we adapt, not change” mindset are helping Groucho’s Deli thrive for generations to come.
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Get to know the Operations Experts: David McClaskey, President and Founder of the McClaskey Excellence Institute, and Billy Schaefer, Vice-President of the McClaskey Excellence Institute. Learn about their journey with operations excellence and how they work with leaders to take their company's ope…
Meet Trace Miller, CEO & Founder of Konala. Launched in 2023, Konala is a rapidly growing healthy fast-food chain with three locations in Idaho and Washington and over 20 more in development nationwide. With a mission to make healthy eating as delicious and convenient as possible, Konala focuse…
Meet Chuck Gault, President of Max Coating. Based in Birmingham, Alabama, Max Coating provides coat finishing for automotive suppliers and has built its success on operational excellence. In this episode, Chuck shares how implementing clear expectations, focusing on 100% accuracy, and applying less…
Meet Joe Ignace, Founder & CEO of Velocity 360, a rapidly growing CRM and lead generation platform helping businesses streamline sales, recruiting, and operations. In this episode, Joe shares how building repeatable systems and automating tasks empowers entrepreneurs to scale faster and more ef…
Meet Jeff Boland, Director of Operations for Mac's Hospitality, a BBQ restaurant group in North and South Carolina. Hear their story and how the steps they took to improve their processes using a 100% mindset.
ข้อสงวนสิทธิ์: พอดแคสต์และอาร์ตเวิร์คที่ฝังอยู่ในหน้านี้มาจาก McClaskey Excellence Institute ซึ่งเป็นทรัพย์สินของเจ้าของและไม่มีส่วนเกี่ยวข้องหรือรับรองโดย Listen Notes, Inc.