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Okay, Actually is a podcast for people who are working hard and starting to wonder if the problem is them. It's not.
Each episode, we dig into what's truly broken and figure out how to build a solution that can actually work.
In this episode, I'm joined by Rachael Goldfarb — adviser and former Chief of Staff — to talk about one of the most common ways organizations avoid solving a structural problem: they hire toward it. The Chief of Staff role gets used this way more than almost any other: not because the role isn't valuable, but because it's become the default answer to a question nobody asked out loud.
00:00 Officer of the Day
02:51 The Job Description Problem
10:19 Why This Role Specifically
15:15 The Workaround Problem
16:44 What to Ask Before You Hire
20:56 The AI Chief of Staff
About Rachael: Rachael Goldfarb is the co-founder of The Coul & Gold Group, an advisory services firm focused on leadership architecture for the C-Suite. They support senior executives, chiefs of staff, and teams to be as successful as possible through assessments, frameworks, operating systems, and deliberate design.
Find great resources and learn about how to work with The Coul & Gold Group at https://coulandgold.com/
Subscribe to their newsletter at: https://briefing.coulandgold.com/
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Get clear. Get sorted. Get going. Stay sane.
