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Pallavi Pande, Oregon mompreneur and founder of DTOCS compostable tableware and DTOCS Consulting, an Amazon growth partner firm, joins Kim Allchurch Flick on the podcast.
Pallavi shares how a disappointing experience with a Google marketing agency - spending about $20,000 for fewer than three sales - taught her to track weekly metrics and led her to build a consulting model focused on educating clients with calls, SOPs, and training.
She explains why Amazon became DTOCS’s primary channel (about 80% of sales), especially during COVID, and how Amazon can help small businesses with visibility, logistics, inventory optimization, and storytelling/PR, while acknowledging concerns about packaging and warehouse conditions and noting avenues for advocacy.
The conversation covers using AI tools, choosing channels strategically, supply-chain lessons from prior jobs and businesses, documenting impact, and community involvement.
