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What does it take to modernize a prosthetics and orthotics practice built on three generations of family legacy? In this episode of Industry Matters, Jeff Kessler, Director of OPGA at VGM, sits down with Russell Molina, Owner and President, of Legacy Prosthetics and Orthotics in California's Coachella Valley. Russ shares how a painful audit in 2012 set his practice on a path toward compliance and smarter operations — and how switching to Nymbl became the catalyst for the next level of growth.
From building an open-concept rehabilitation facility to cutting intake time in half through AI-powered referral processing, Russ breaks down what it really looks like to make a major platform switch — the fears, the buy-in process, and the results. If you're on the fence about making a tech change in your practice, this one's for you.
Watch on YouTube: https://youtu.be/-OiEhyptoU4
