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In this episode, I talk about a little-known LinkedIn tool called the LinkedIn Post Inspector, which refreshes the social share image and description LinkedIn pulls from a webpage when you share a link.
I explain that when you update a page’s thumbnail or metadata, LinkedIn often keeps showing an outdated preview unless you run the URL through this tool.
Over the weekend and again today, the Post Inspector wouldn’t work for me, and people in an Espresso+ community call confirmed the same issue across multiple countries.
I tried incognito and mobile with no success, even though Facebook showed the updated image. I attempted to report it through LinkedIn Help but only got an unhelpful chatbot, so I used my own contact-linkedin resource page and submitted a form, though I’m not optimistic LinkedIn will fix it.
https://www.linkedin.com/post-inspector/
LinkedIn Help Form: https://www.mellermarketing.com/contactlinkedin
00:00 What Post Inspector Does
00:49 Why It Matters for Links
01:07 Tool Suddenly Not Working
02:06 Troubleshooting Attempts
02:40 Is LinkedIn Disabling It
03:14 Help Center Chatbot Frustration
04:36 How to Contact LinkedIn
06:08 Updating My Resource Page
06:43 Submitting a Support Ticket
07:06 Follow the Money Theory
08:17 Wrap Up and Call to Action
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My name is Brenda Meller. I'm a LinkedIn coach, consultant, speaker, and author. My company is Meller Marketing and I help business professionals get a bigger slice of the LinkedIn pie.
Visit mellermarketing.com
Let's connect on LinkedIn: linkedin.com/in/brendameller
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