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The huge popularity of e-commerce added new complications to the already complicated process of reverse logistics, whereby products are sent back up the supply chain and returned to retailers, distributors and manufacturers. Besides adding shipping costs and environmental impacts, e-commerce returns are more susceptible to fraud and abuse.
As a result, companies are looking for ways to reduce their costs by minimizing returns and redirecting returned goods in more profitable directions.
In this episode, we explore an innovative platform that enables returned goods to be donated to nonprofit organizations that have identified specific needs. Donors spend less on shipping, get a tax deduction or write-off and improve their environmental, social and governance (ESG) ratings.
Featuring: Aisya Aziz, CTO, LiquiDonate
In today's episode, we'll also cover:
- How the LiquiDonate platform works.
- Where it fits in the e-commerce and logistics ecosystem.
- How it integrates with other reverse-logistics and e-commerce platforms.
- Why it supports circular economy goals for product reuse and recycling.
References:
- What to know about the circular economy and sustainability
- Understanding reverse logistics
- LiquiDonate case studies
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