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Your town is friendly. But does someone who’s never been there feel it?
Being welcoming to people you know and helping a visitor feel comfortable are different things. A shop where nobody looks up, directions that require local knowledge, or a tradition newcomers don’t know how to join can leave visitors feeling overlooked, even when everyone means well.
In this episode of Destination Roadmapping, Vicky explores the everyday interactions that shape a visitor’s sense of welcome, why good intentions don’t always translate into a good experience, and one question that can help your community notice what newcomers need.
Because “we’re friendly” is something a community says about itself. “I felt welcome there” is something a visitor gets to decide.
Thanks for listening!
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