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Ian builds people analytics into a strategic capability — the kind that leaders actually use to make better decisions.
Over the last decade he's led global workforce intelligence, demand/capacity planning and analytics functions across complex, high‑scale environments. Today Ian is accountable for establishing consistent people metrics, insight and governance across a 30+ country footprint — turning fragmented reporting into trusted, decision‑ready intelligence that links talent, capability, cost, productivity and organisational health.
Ian sits at the intersection of People, Finance, Strategy and Technology: integrating multi‑source data, raising data integrity and privacy standards, and translating analytics into clear narratives that land with executives.
Ross and Ian talk about the evolution and challenges of people analytics as a strategic capability. How data quality perceptions often serve as a barrier to stakeholder buy-in, emphasizing the importance of starting with clear hypotheses from stakeholders rather than presenting open-ended questions. He shared strategies for building trust with senior leaders, including avoiding surprises in public meetings and framing data as enablers rather than barriers to decision-making. The conversation explored the impact of AI and agentic AI on people analytics, with Ian noting the need to control analytics standards while enabling more complex modelling capabilities. Ian concluded by highlighting organizational health monitoring and ensuring people analytics ties into strategic agendas as key focus areas for the coming year, emphasizing the importance of embracing change as a career principle.
Timecodes:
- 00:10 Intro to the new mini series - People Analytics
- 00:26 Intro to Ian
- 01:57 Getting involved with People Analytics
- 03:26 Challenges with perception around data quality
- 06:48 Aligning with stakeholders and communication strategy
- 10:03 Stakeholder buy-in
- 12:09 Initiatives that have worked
- 16:08 Data-Driven Decision Making
- 20:11 Blending AI-Powered and People Analytics
- 23:00 What a great next year for Ian would look like - Reimagining Arcadis
- 24:20 Impacts on Ian's career - embrace change
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