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Tom Ronen, Head of Customer Success at monday.com, shares why customer support is the best place to launch or pivot your career in the tech/SaaS space. He talks about which support skills are most transferable to other tech roles, how support professionals can sharpen those skills on the job, and why CX leaders should encourage their agents to diversify their skills - even if it means they leave support.
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ค้นหาตอนที่ผ่านมา
ค้นหาตอนที่ผ่านมาของ Beyond the Queue: Inside Customer Support
ตอนอื่นๆ ใน PODCAST นี้
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ข้อสงวนสิทธิ์: พอดแคสต์และอาร์ตเวิร์คที่ฝังอยู่ในหน้านี้มาจาก Stonly ซึ่งเป็นทรัพย์สินของเจ้าของและไม่มีส่วนเกี่ยวข้องหรือรับรองโดย Listen Notes, Inc.
