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Kulmohan Makhija of Azilen joins Aaron Sheehan to talk about the unglamorous reality of implementing AI in B2B manufacturing and commerce. Kulmohan shares why buyers are shifting their focus from flashy interfaces to operational systems, explains how agentic AI and Model Context Protocol (MCP) are changing system integrations, and breaks down why clean data is the mandatory "step zero" before any AI rollout.
Episode Highlights:
00:07 – Introduction: Meet Kulmohan Makhija & Azilen's AI Practice
02:13 – Interfaces vs. Systems: What Buyers Are Actually Willing to Pay For
08:04 – Why No Manufacturer Wants AI Writing to Their ERP (Yet)
08:45 – MCP Explained: From API Guesswork to Governed Orchestration
12:58 – Low-Risk vs. High-Risk: Where the Human Stays in the Loop
17:14 – The High-Speed Garbage Cannon: Data Quality as Step Zero
19:14 – Digital Product Passport: When Compliance Forces a Data Reckoning
26:04 – How an SI Sells "We'll Do Less of What You Pay Us For"
28:43 – What Happens to My Team? Reading the Room on AI Adoption
31:20 – 12 Months From Now: What We'll Stop Arguing About
Resources Mentioned
Book: Everyday Creativity by Pavan Soni
Kulmohan Makhija’s email: kulmohan.makhija@azilen.com
