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Aftermarket expert Derek Suen joins this episode to talk about the evolution of innovation in the automotive aftermarket. He highlights the shift from fixing failures to predicting them, with technician feedback at the heart of new solutions. Derek explains the growing complexity facing shops and distributors, the importance of data-driven collaboration and the need for better communication across the industry. He also explores how European advancements in EV adoption and sustainability offer valuable lessons for North America. Tune in to hear how leadership in this sector now demands curiosity, empathy and a commitment to breaking down silos for more connected, future-ready service.
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ข้อสงวนสิทธิ์: พอดแคสต์และอาร์ตเวิร์คที่ฝังอยู่ในหน้านี้มาจาก Auto Service World ซึ่งเป็นทรัพย์สินของเจ้าของและไม่มีส่วนเกี่ยวข้องหรือรับรองโดย Listen Notes, Inc.
