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How to fix it?
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Digital transformation for CX is here and today we talk to AJ Triano, EVP of Customer Experience at Syneos, about how they’re helping clients navigate the digital CX for healthcare. AJ dives into the behavioral science behind CX and how trust, empathy, and listening are instrumental in getting it right.
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Mary Poppen is a world-class CX & EX leader, speaker, and author as is the newly minted Chief Customer Officer at involve.ai. Aarde and I sit down with her to talk about how involve.ai is using AI technology to blow the lid off customer success.
Join us today as we talk with Jimmy Riordan and Sajed Sahni from Google about how they’re bringing Chromebooks to the channel and what’s new with Chrome OS.
From farm girl and factory worker in Michigan to Silicon Valley executive, Maranda Dziekonski, Chief Customer Officer at Swiftly, has seen it all. Join us as she shares how she’s tackling the issues of today like; the great resignation, hiring frameworks, and leadership development. Plus lessons le…
What a great podcast with Andrew Rios, Director of Technical Services at Turntide Technologies. Tune in as he talks about building a team from scratch, lessons learned through his 22 years of CX leadership, and how they’re “nailing it before scaling it” as they grow their support organization.
ข้อสงวนสิทธิ์: พอดแคสต์และอาร์ตเวิร์คที่ฝังอยู่ในหน้านี้มาจาก Alex McBratney ซึ่งเป็นทรัพย์สินของเจ้าของและไม่มีส่วนเกี่ยวข้องหรือรับรองโดย Listen Notes, Inc.
