22. America's First World Renown Sex-Trafficking Whistle-blower: Kate Bushnell
*Trigger warning, but not too explicit*
Learn about *and be inspired by* this amazing woman who was a doctor, investigative reporter, advocate, international speaker, and biblical scholar during the late 19th century, until her death in 1946. She helped change laws both in the US and abroad to out…
22. America's First World Renown Sex-Trafficking Whistle-blower: Kate Bushnell
*Trigger warning*
Learn about *and be inspired by* this amazing woman who was a doctor, investigative reporter, advocate, international speaker, and biblical scholar during the late 19th century, until her death in 1946. She helped change laws both in the US and abroad to outlaw prostitution, mini…
Sweet Valley Diaries #15: PROMISES
Cancer, death, secrets, Luke Skywalker, alcoholism, teen drug use, threesomes at Miller's Point...and that's just Chapter One! Marissa is joined by guest Kali Baker-Johnson to unpack what PROMISES to be the greatest SVH book yet...or at the very least, Jessica's worst.
* * *
Download Issue #1 of…
The Evolution of Language: Talking about Professions
Did you know that the preferred term for policeman is police officer? A postman is now a mail carrier, and a stewardess is a flight attendant. If a fireman is now a firefighter, is a fisherman a fisherfighter? Join Britta and Johnson in the second episode on our series on the evolution of English. …
CCaaS: Where Are We Now & Where Are We Heading
Watch on YouTube.
CX Today's Charlie Mitchell hosts Anand Janefalkar, Founder & CEO of UJET, and Baker Johnson, CMO of UJET.
In this session, we discuss the evolution of the CCaaS market, considering:
The latest contact center trends.
How have CCaaS vendors reacted to these trends?
Predictions…
Baker Johnson — Transforming CX by Putting AI Behind People, Not Between Them
Baker Johnson is the Chief Business Officer at UJET and a strategic growth executive with nearly 20 years of leadership experience in customer experience (CX), AI, data, and technology. He has a proven track record in building growth strategies for high-growth, VC- and PE-backed SaaS companies, dri…
Why Agentic and Conversational AI Products Are Not What CX Leaders Think - with Baker Johnson of UJET
Today's guest is Baker Johnson, Chief Business Officer at UJET. UJET is a next-generation cloud contact center platform that leverages AI to modernize the customer experience. Baker joins Emerj Editorial Director Matthew DeMello to explain why conversational and agentic AI often fall short in CX, a…
Salesforce Agentforce Heats Up the Consolidation Fight, UJET Says It Could Backfire
Salesforce’s launch of the Agentforce Contact Center has reignited a familiar debate in customer experience: should enterprises consolidate around one major platform, or keep the flexibility to pick best fit tools.In this CX Today interview, Rob Wilkinson sits down with Baker Johnson, Chief Busine…
Salesforce Agentforce Heats Up the Consolidation Fight, UJET Says It Could Backfire
Salesforce’s launch of the Agentforce Contact Center has reignited a familiar debate in customer experience: should enterprises consolidate around one major platform, or keep the flexibility to pick best fit tools.In this CX Today interview, Rob Wilkinson sits down with Baker Johnson, Chief Busines…
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