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In this episode, we talk about:  Security tools don’t get a free pass when it comes to involving end users as part of the design process.  People studying and building ML-based security tools make a lot of assumptions. Instead of wasting time on assumptions, why not learn from security practitione…
“Technical people need to better understand the laws and regulations and lawyers need to better understand the technology and processes in place. When that happens, when those worlds come together, that’s where you can meaningfully make things happen.” -Justine Phillips, Partner at Baker McKenzie …
In this episode, Heidi gets a taste of her own medicine and is interviewed by co-host John Robertson about her newly-released book Human-Centered Security: How to Design Systems That Are Both Safe and Usable. We talk about: Why Heidi’s experience as a UX researcher prompted her to write Human-Cent…
The cybersecurity industry often fixates on “behavior change,” expecting users to take on unrealistic tasks instead of designing safer, smarter systems.  Matt Wallaert (founder of BeSci.io and author of Start at the End: How to Build Products that Create Change) explains behavioral science isn't ab…
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