OM DETTA AVSNITT
As AI becomes more capable of shaping discovery, recommendations, and shopping experiences, retailers face a new challenge: building the trust and connection that technology alone can't create.
Consumers may embrace AI-powered convenience, but they continue to look to creators, communities, friends, and peers when it comes time to make important purchase decisions.
Listen in as we discuss why human connection may become even more valuable in an AI-powered retail landscape, and how retailers can use technology to strengthen, rather than replace, customer relationships.
Consumers may embrace AI-powered convenience, but they continue to look to creators, communities, friends, and peers when it comes time to make important purchase decisions.
Listen in as we discuss why human connection may become even more valuable in an AI-powered retail landscape, and how retailers can use technology to strengthen, rather than replace, customer relationships.
Engelsk
USA
UTSKRIFT 🔗
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ANDRA EPISODER I DENNA PODCAST
When Does More Become Too Much?
For years, retailers expanded assortments, added technologies, and created more ways for customers to shop. But as consumers become more selective and profitability pressures intensify, many organizations are taking a fresh look at complexity itself.
In this episod…
What happens when a forecast misses the mark? More than you might think.
In today's retail environment, forecasting errors don't stay confined to inventory plans. A single miscalculation can trigger a chain reaction across labor, transportation, markdowns, and cash flow, turning small inaccuracies…
Could Tariff Refunds Create New Customer Expectations?
For years, retailers have navigated rising costs, pricing pressure, and supply chain disruption tied to tariffs. But a new question is beginning to emerge: what happens if some of those tariff-related expenses are ultimately recovered?
The an…
Is lowest cost still the smartest sourcing strategy?
For years, cost has been the primary driver behind sourcing decisions—but in today’s environment, that approach is being put to the test. Ongoing disruption, supplier risk, and market volatility are forcing retailers to rethink how tradeoffs are…
What happens when retailers can no longer plan around a stable set of rules?
Retailers have spent years adapting to disruption, but many are discovering that uncertainty itself has become a permanent operating condition. From sourcing and inventory to pricing and planning, leaders are being forced…
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