Odd couples

Let's rethink the mode we defaulted into.

I look at the cognitive bias that makes us instinctively see a bigger number as better, even when it's real value hasn't improved. For HR professionals, understanding this can help explain why the same pay increase can be received very differently depending on inflation and the cost of living.

Listening is such an important skill, we need to do more on this.

This is a water-cooler chat with my guest, Jason Biggs. This week, we talk about whether, when, and when not, managers should try to be liked.