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Kevin Andrews has spent three decades watching HR tech vendors promise to serve small business and then drift upmarket. Now Board Advisor and Chief AI and Transformation Officer at PrismHR and Vensure Employer Solutions, he argues PEO software has held its ground because PEOs sell service plus expertise, with the technology there to back it up.
AI has made it cheap for customers to build their own tools around HR systems, which Kevin welcomes at the edges and worries about anywhere near payroll or benefits. He also looks at where small business HR tech goes next, with benefits guidance that runs year-round instead of "this 30-minute kind of panic every November."
AI has made it cheap for customers to build their own tools around HR systems, which Kevin welcomes at the edges and worries about anywhere near payroll or benefits. He also looks at where small business HR tech goes next, with benefits guidance that runs year-round instead of "this 30-minute kind of panic every November."
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