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27: Trust in a Time of Monsters

Trust has always been the invisible architecture beneath brands, institutions, and markets. But today, that architecture is shifting. For the past decade, we’ve moved through distinct eras of trust. First came consequence brands, which positioned themselves around measurable moral impact. Then cam…
What does it mean to be good at thinking? Or more importantly, thinking strategically? Most people answer this question by saying that in order to be good at thinking, you have to be knowledgeable. And while knowledge is certainly a critical input for good thinking, it’s just an input. It’s not the…
In this house episode, we speak with Concept Bureau strategist Rebecca Johnson about the concept of "weirdness" and brands.  All humans are weird, and brands that are willing to venture into strange and bizarre territories have a chance to connect with their audiences in a deeply emotional way. Fro…
Brands get lucky once, maybe twice every generation, when the rules of status change and social equity is suddenly up for grabs. Our Concept Bureau Senior Strategist Zach Lamb believes we are in the midst of one of those rare shifts right now, where we are moving from the self-indulgence of conspic…
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