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In dieser Episode spreche ich mit ⁠Tatjana Imhof⁠ von Pluralsight über das Thema „Digitale CS Strategie: Der Wandel zum hybriden Customer Value“.Tatjana vereint über 12 Jahre Erfahrung im Aufbau und in der Leitung von Customer Success Teams bei HubSpot, Stripe und Pluralsight – und hat Portfolios v…
Christian Richter, Chief Customer Officer at SAP Signavio & SAP LeanIX, is a major force in the Customer Success world. His experience is truly impressive, leading the charge at LeanIX since 2017 (the year I met him) to building out and scaling their Customer Success Management, Customer Succes…
New episode of "To Customer Value and Beyond" is live, and I'm so grateful to my amazing guest, Angeley Mullins! We covered so much ground, but one thing that really stood out was her emphasis on critical thinking for tech leaders. It's a skill she sees as absolutely fundamental to succe…
Kicking Off Season 2 with a Customer Success Architect!I am very excited to announce that 'To Customer Value and Beyond' is returning for Season 2! I sat down with John Huber, Founder of Customer Success Architects.John is a seasoned expert in the B2B SaaS space with over 20 years of experience lea…
We are excited to welcome ⁠Max Elster⁠, Co-Founder & CEO at ⁠Minoa⁠, to our show. Max is at the forefront of helping companies prove and realize customer value, and he shared a bold perspective on a major market trend: “From Product-Led Growth to Proof-Led Revenue: A Market Shift.” Drawing fr…
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