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Failure is a word most leaders avoid. But in this episode of The NFP CEO, Danielle and Michelle sit down with strategy and communications expert Chris Savage to unpack why setbacks are actually a normal and necessary part of leadership.
One of Chris’s key insights is that leaders need to reframe failure as a setback. If you’re pushing an organisation forward, turbulence is inevitable. The real test isn’t avoiding mistakes — it’s how you respond to them.
In the conversation, Chris shares several “brutal truths” about setbacks:
- Leaders need to face reality quickly and honestly.
- Don’t keep investing in something that clearly isn’t working.
- Some setbacks simply happen — take them on the chin and move forward.
- If you’re trying new things and creating momentum, setbacks are unavoidable.
- Plans matter, but leaders must also pivot and respond to what’s in front of them.
Key themes from the episode
- Why leaders should reframe failure as setbacks
- Facing reality and taking accountability
- Building resilient teams that can talk openly about mistakes
- Creating momentum with small wins and achievable goals
- Balancing honesty with optimism as a leader
Guest: Chris Savage | LinkedIn
Connect with us:
LinkedIn: The NFP CEO: Overview | LinkedIn
Website: thenfpceo.com.au
Michelle Cutler: Michelle Cutler | LinkedIn
Danielle Ballantine: Danielle Ballantine | LinkedIn
