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Watch the full episode here: https://youtu.be/lfxkiGyCeqU
In this spotlight from episode 354 of Stories from the River, Charlie Malouf sits down with Brian Fuller to explore the impact of the VIP program and the role it plays in supporting both guests and associates. From building confidence through repetition to creating a culture centered on belief, the conversation highlights what it takes to drive consistent performance.
Visit https://www.storiesfromtheriver.com for more episodes.
Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com
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Watch on YouTube: https://youtu.be/hRwcLZdnYjo
In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the transition from leading a single store to leading leaders across multiple stores and regions. They discuss how past experience, mentorship, and …
Watch on YouTube: https://youtu.be/jDvPgvcoGJ4
An unconventional career path, a passion for people, and a commitment to leadership have shaped Kensley Phillips' journey to becoming General Manager of Broad River Retail's newly remodeled Ashley Store in Hickory, North Carolina.
In this episode of…
Watch on YouTube: https://youtu.be/FktkAwj6jkc
In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the culture that has kept Memory Makers connected to Broad River Retail for years. They discuss the importance of treating people as individuals and …
Watch the full episode: https://youtu.be/jDvPgvcoGJ4
In this spotlight of episode 378 of Stories from the River, Charlie Malouf and Kensley Phillips discuss how to maintain positive momentum through challenges like a major store remodel. Kensley shares how each phase of the Hickory remodel as an …
Watch on YouTube: https://youtu.be/jv5IpBfv3SU
A decade of growth, leadership, and opportunity has shaped Kellie Jones' journey from Guest Service Representative to Associate Director of Retail Operations at Broad River Retail.
In this episode of Stories from the River, Charlie Malouf, CEO, sits…
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