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Back-to-school season isn't just for the kids, it's also the perfect time to reset your business. In this episode, Mike shares a few things every business owner should review, from reviewing your financial report card and cleaning up operations to improving your marketing, sharpening your skills, a…
If you already service lawns but aren't offering aeration and overseeding, you could be leaving significant revenue on the table. In this episode, Mike explains why it's an excellent add-on service, how it strengthens customer relationships, and how it can fill your schedule heading into fall. He a…
What should you do when a customer complains, leaves a negative Google review, or disputes a charge after the work was completed? Mike discusses how business owners can respond professionally, document their work, protect their reputations, and determine when to fix the problem, issue a refund, or …
A great meeting, event, or introduction can open the door, but the follow-up is what turns that opportunity into real business. In this episode, Mike discusses the momentum created by the recent ROPED event, Coastal Fertilization's expansion into North Jersey, and the new opportunities developing w…
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