E25 Taking a Break

It's National Poetry Day! In this episode, we have a special poem about medical billing that is sure to entertain. We also talk about areas in your practice to review in the new year. You may find ways to improve productivity, use of time, and overall efficiency.

In this episode, we discuss 7 New Year’s Resolutions for Practice Improvement, which is based on a blog that was previously posted on Applied Medical Systems site last year.  The beginning of the year is a great time to evaluate different areas of your practice. We thought it would be helpful if w…

Patient complaints are inevitable. In this installment of our series "How Do I?", we discuss some ways to handle patient complaints in different situations you may encounter. We cover the need for transparency, effective communication, patient-centric care, and staff training to handle so…

In this episode we have a special guest, Jacob McArdle. Jacob is the ED coding team lead at Applied Medical Systems. He shares with us some common documentation errors he sees and how he handles them.  Also, just in time for the holidays, it is National Ding-A-Ling Day and National Gingerbread Hou…