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Искать прошлые эпизоды Captive Conversations, The Hospitality Podcast.

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Going back into the Captive Conversations archive, this bonus clip features Jonah Werth from Blend. Jonah explains why compliance courses are only one part of hospitality training, how knowledge disappears when experienced team members leave, and why weak onboarding can cost a business £25,000 eve…
Going back into the Captive Conversations archive, this bonus clip features Scot Turner. Scot explains why a hotel restaurant is not only competing with other hotels. Guests may choose Starbucks, Grind or another independent venue because it offers comfortable seating, reliable WiFi and somewhere …
Going back into the Captive Conversations archive, this bonus clip features Kitty Newman. Kitty explains why TikTok has become a search engine for restaurant discovery. People planning trips and nights out are already using the platform to find places to eat in cities across the UK. The point is …
Going back into the Captive Conversations archive, this bonus clip features Lawrence Pelletier from RedCat. Using a simple £100 order, Lawrence breaks down the difference between a third-party marketplace fee and a direct ordering model. The example moves from roughly £30 in marketplace fees to a…
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