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Ever wonder what exactly design thinking is and how it can help your organization? We explore some of the key principles of this often misunderstood methodology. We also discuss how the human-centered principles of design thinking can be applied to any complex challenge — especially those related to people, leaders, and organizations.
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Joe and Kathy discuss the pervasive language and behaviors that hinder innovation in the workplace. They delve into the overuse of "I" statements by leaders that leave team members feeling unheard and excluded. They also explore the impact of phrases like "I know," which can shu…
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