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Omilia’s CTO shares their strategy on building AI that facilitates billions of calls and what it takes to win the next decade. Topics Include: Miguel Alava welcomes Marios Fakiolas, CTO of Omilia Omilia has built production AI for over 20 years Banking and telco clients demand speed and accuracy O…
From alert to root cause in one minute - how PagerDuty built autonomous incident response on Amazon Bedrock, and the future of triage and trust. Topics Include: PagerDuty's agents must perform during 2am outages — stakes are high Software shipping accelerated dramatically; production environments…
Chief Strategy Officer Nick Reed unpacks the "architecture of trust," AI-native enterprise transformation, and why staying laser-focused on customer value is central to Bizzdesign's bold AI strategy. Topics Include: Bizzdesign: global enterprise transformation SaaS company with Dutch roots, founde…
ServiceNow and AWS reveal how the DevOps Agent and MCP Server Console are turning incident response into a fast, autonomous, fully governed process. Topics Include: Govind Menon (ServiceNow) and Arun Jacob (AWS) discuss MCP and A2A strategy. ServiceNow understands workflows; partners with AWS to …
Demandbase's Vice President of Product explains why they deleted a fully-approved AI architecture two months before launch — and how the rebuild surpassed some of their customer’s highest expectations. Topics Include: AWS's Achint Naveen introduces Demandbase's VP of Product, Chad Holdorf Demandba…
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