ОБ ЭТОМ ЭПИЗОДЕ
Most training programs create smarter note-takers, not better performers, and you can feel the difference when the pressure is on. We sit down with Alex Kutsishin, CEO of Fuel, to challenge the way the mortgage and credit union world thinks about learning, leadership development, and talent growth. Alex shares his journey from immigrating from Kyiv to building multiple businesses, then makes a clear case for why “information” is getting cheaper while performance is becoming the real currency at work.
We dig into what separates a learning platform from a performance platform, and why memory-based training still dominates corporate development. Alex explains why sports and the military keep improving year after year: they train for mastery through repetition, coaching, and immediate feedback. We also tackle a hard truth for the credit union mortgage industry: accepting 80/20 team performance as inevitable quietly normalizes undertraining, uneven execution, and stalled career growth.
If you’re a credit union leader, lender, trainer, or ambitious professional, you’ll leave with a practical takeaway you can use today: stop consuming ideas passively and start applying one skill immediately, with guidance, until it sticks. Subscribe, share this with a colleague who cares about growth, and leave a review to help more people find the show.
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The views and opinions expressed in this podcast do not necessarily reflect the views or positions of Acuma, its board of directors, its management staff, or its members.
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The podcast discussion presented is conversational in nature and for general information only.
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This is Aquason Point Podcast.
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On today's episode, we dive into the importance of training and leveraging every tool available for growth.
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But before we get to our episode, just a quick word from our sponsor.
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Learn more at optimalblue.com.
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Ladies and gentlemen, boys and girls, hello, welcome to Activizant Point Podcast, a series of on sharing the stories of people who are making a positive impact in the credit union mortgage industry.
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I'm your host, Peter Benjamin.
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Today I am joined by Alex Kutsichin, CEO of Fuel Inc.
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Alex, my friend.
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How are you doing today?
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I'm doing fantastic.
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Good to see you.
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I like that purple on you.
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The funny thing is, it's actually gray.
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And I don't know why it's coming off.
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I uh I uh Is it really?
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Yeah, it is.
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It's like a light gray, but I changed my lights.
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I have like those hue lights.
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Yeah.
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And I change them to be more like a it's called concentration tone.
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Yeah.
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And so the the the lighting in my office is supposed to be uh to uh promote better concentration.
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I can change the colors uh of the light bulbs, but yeah, I I I do it's uh for better concentration.
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I don't know if it's working.
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It's it's probably just some some witch doctor thing that I I read about, but who knows?
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Only you will know if it's working.
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I hey man, you know we'll we'll see.
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A bird flies by my window and and all hell breaks loose.
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You gotta change the lights if that happens.
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That's right.
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That's right.
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Alexio, give me a second.
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As always, I gotta pull Justin into the conversation.
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I'm looking forward to our conversation first off.
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But um, as always, gotta pull the hawk in.
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Hawk, what is the latest and greatest happening over at Akibo?
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Oh, how are you doing?
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You know, I was like, all right, you know, man.
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I'm not doing that great today.
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I'm doing wonderful.
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Uh uh, how how are you, Peter?
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Good, good.
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I started thinking about do I need to change the color of my uh my lights?
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ADD kicked in.
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100% kicked in.
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You just started focusing on that.
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Um so over here at Acumen, we're uh we're busy, but it's fun.
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Uh up next at our events, we're gonna be heading to our focal point workshop.
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We just are wrapping up our viewpoint regional summit now in Maryland.
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Uh the summit series has been fun, uh, been super exciting.
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Sad to see them go for the year, but it'll be uh fun to see what our next events have in store.
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Uh the Focal Point Workshop, there's still plenty of time to register for that.
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That's happening May 11th and 12th in San Diego.
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So uh head over to the Acumen website, get registered.
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Uh, like I said, there's still plenty of time between now and then.
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Uh so we're looking forward to that.
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And then our Make Your Mark annual conference uh registration is now open for that.
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We'll be in Las Vegas this year, September 20th to the 23rd.
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Um if you're not looking for the in-person stuff, you're looking for the virtual things that are coming up.
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We have our networks, uh, the YPN meeting is taking place on May 13th, and the volume-based network quarterly meeting is happening on May 20th.
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Both of those are at 1 p.m.
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Eastern.
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Uh still plenty of time to get registered for those.
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I'm sure the co-chairs or the network leads and all of them would be excited to have you guys join.
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And then lastly, we have our on-point podcast dropping every two weeks and our insight track webinars happening a couple times a month.
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So for more information on all of these, plus so much more, head over to the Acumate website.
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You know, I I know we say this all the time, but you know, it's it's kind of one of those things where it's like needless to say that we're we're we're very busy.
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Um but yeah, I I think just based off that that running list of of fun stuff that you rambled on about, and I mean that in the best way possible, good rambling.
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Um we uh we're keeping busy.
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We're keeping busy.
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We're we're definitely keeping busy.
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I've never had anybody tell me I rambled good, so thank you.
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Oh, you're welcome.
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Umliments I've ever heard.
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That's right.
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Hey man, hey, it's the least I could do.
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It's the least I could do.
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Got it.
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Thank you.
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Well, you're welcome.
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You're welcome.
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Um, all right.
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Alex, my friend.
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So I'm excited for this conversation.
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One, because you know, I I think you know, the idea of training, you know, leveraging every tool available for growth is something, especially as of late, has become you know near and dear to your heart and something you're very passionate about.
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It's something that's near and dear to my heart, you know, having that training background, but also really being the president of Acuma, that that's ultimately our our in our our lifeblood.
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Um so yeah, but before we get to that, you know, I think it's important for us to always start with the fundamentals, always start with the the roots of this podcast.
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You know, it goes back to that first statement I I have is you know, people make positive impacts.
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And we we can't really do you justice and really expand on how you're making that positive impact without getting to know you a bit better.
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So, first question is always you know, you know, Alex, you know, who are you and and what what makes Alex Alex?
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What a fun way to start a conversation.
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All right.
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So I'll give you a 90-second maybe version of a little background of Alex and and who he is and why we stand here today.
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So um I was uh I was actually born in in Kiev, Ukraine.
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So I'm an immigrant here.
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My parents came here in 1990 with my brother.
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I was seven, he was nine.
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Uh they did what so many immigrants do so well in this country, and that is recognize that this is a free economy, that you can make money and keep the money you earn.
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And so they both went on to build uh businesses and became entrepreneurs.
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And uh I followed in their footsteps completely.
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At 20, I started my first business, and now we're talking about business number 11.
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And you and I met each other at business number nine.
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Uh, and so uh who I am is, you know, you you said a second ago that uh using every tool possible for training and growth and performance.
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It's it's not something that I started to think about at age 43.
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It's something I started to think about right around age 20, right around the first business.
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Uh because uh what I realized, and it's in my name, I put it right right there in my in my name of uh Alex that says people builder.
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Uh what I realized is my my my favorite thing to do, it's not about building businesses.
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As a matter of fact, uh no founder can build a business ever.
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Uh uh a founder builds a team and the team builds the business.
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It's always a team.
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And so uh building teams, building people, uh using every tool possible to make every person on the team better tomorrow than they were today.
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That's that's not something that started, you know, with this company.
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Uh that's something that started at age 20 when I don't know, I just realized there's only one way to win in b in this business thing, and that's to have great people on your team.
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That's it.
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There's no other way.
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No other way to win in business.
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Uh no other way to win in life, no other way to win in sports.
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It's it's it's there's no other way to win uh than having great people on your team.
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So uh that's a little bit about me, besides being a father, musician, artist, all this other good stuff.
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No, I I love that.
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I love that.
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And you know, so let's let's kind of you know kind of head over to the conversation.
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So you know, here we are, you said business number 11, and and obviously you you uh one, I didn't know that, but you know, I think that's absolutely amazing and and a little mind-blowing, right?
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That you that you continue just to build these successful businesses and and you know put them in good places and and really these ideas that that you have continue to to the grow and and flourish.
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Uh flourish.
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Um so but I I I can I have to imagine that you got where you are because of you know that that simple idea of leveraging every tool, you know, and you know, you know, candidly, you know, you you're here you are, you know, we're sitting down with you, you're the the the CEO of Fuel, a a platform that essentially promotes that idea and tries to get people to understand that there are one million tools out there available for you for your success.
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Here is easy access to to understand, become, learn anyone or or anything you want to be.
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You know, uh so you know, knowing that, I I think the first question is obviously you have fuel, and and and by all means, please explain what it is a bit more.
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Sure.
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How did fuel come to come to pass?
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Okay.
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And so a couple things.
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Um, what I'm gonna talk about in just a second for everyone to understand is we're talking about a performance platform, not a learning platform, not an educational platform, not a learning management system, none of that.
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Okay.
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All those things were good ideas at some point.
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I'll leave it at that.
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They were good ideas at some point.
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Right now, the challenge that we're facing, and you're talking about, hey, there's a million tools for success, that might be one of the issues.
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Okay, we won't get into that completely, but that might be one of the issues is because there is so much.
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There is no need for another platform, right?
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There's no need for another uh uh uh a place to get some information, but yet more and more are coming online, okay?
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But they're gonna start coming online in a very different way.
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Because here's the thing that we have to understand, and and that we're talking about, Peter, and you said this earlier, talk about performance, okay?
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Mm-hmm.
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Performance is different than knowledge.
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Okay.
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Fuel is a performance platform, not a learning platform, not a knowledge platform.
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What is the difference?
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Here's the difference.
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Knowledge is saying you understand, performance is proving you understand.
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Okay.
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99% of all training and development that happens around the world is still to this day memory-based.
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What do I mean by that?
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What it means someone is standing in front of a room talking to people and people take notes.
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Memory-based, not mastery-based, memory-based.
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And so fuel is a mastery-based platform.
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You whenever you learn something, you apply it instantly in the platform with the expert who just taught you.
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Why would we do that?
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Why would fuel do that?
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Because it happens to be a system that has worked for over a hundred years, continues to work in two industries that have never ever ever gone backwards in performance since this these industries have come online.
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What are those industries?
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Uh-huh.
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Sports and military.
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I want you to think about this for one second.
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But I could tell you a million reasons why if you look at the performance and the quality of the military industry and the professional sports industry or sports industry as a whole, you'll discover they've never gone backwards.
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Justin, do you think anyone has ever said you remember when the NFL was good in 1972?
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Probably.
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Right, exactly.
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No one says that because it only gets better.
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It only gets better, right?
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What what'd you say, Justin?
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I missed the 1973 joke.
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Oh, I said just probably in 1973.
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That's right.
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Okay, then it's in 1972.
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So so look, it never happens.
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Why?
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Because they don't go backwards, they only go forwards.
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Okay.
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There's a reason for this.
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We're going to talk about this.
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Military, same thing.
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There's a reason for this.
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And so fuel has is has built a performance platform for really the the modern human and where we are going.
00:14:04.720 --> 00:14:06.080
Where are we going, by the way?
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I know where we're not going.
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We're not going into the information age.
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That's for sure.
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Information is no longer as valuable as it used to be.
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Just do a search on Google and you'll see.
00:14:18.960 --> 00:14:20.159
What do I what do you mean, Alex?
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Here's what I mean.
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When you do a search on Google right now, Google gives you the answer to your search.
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It doesn't give you the information where your answer could be found.
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It gives you the information.
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And by the way, before it gives you, I'm sorry, it gives you the answer, not the information.
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Here's a question, here's the answer.
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Below that are sponsored links, and below that is the information.
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So Google's saying information is not as valuable as it used to be.
00:14:46.159 --> 00:14:53.519
But the answers from the information is what we want action, the outcome, the performance, the result from the information.
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That is where we've headed.
00:14:55.679 --> 00:15:05.440
That is what is expected of us as human beings and our capabilities in the workforce is how can we apply what we know, not try to remember it.
00:15:05.679 --> 00:15:13.440
And so before we go any any deeper, any any further, I just wanted to pause there for a second to see if Peter, you wanted to jump in on anything.
00:15:13.840 --> 00:15:18.159
No, I mean, I think, you know, I I I loved where you were heading with this, right?
00:15:18.240 --> 00:15:31.600
And but I think, you know, and I I get what you're saying, you know, you know, fuel is this performance platform and it has these tools that let you perform at a higher level.
00:15:32.000 --> 00:15:45.440
You know, but and and maybe um I'm now that I'm saying this out loud, and maybe that I'm I'm talking myself in in circle, I think it's you know, I but I I'm thinking it's you know a bit more than that.
00:15:45.600 --> 00:15:52.240
Like heck, you have a yoga class, you know, on the platform, right?
00:15:53.039 --> 00:15:56.799
Um I was actually in a hotel the other day and I did it.
00:15:57.039 --> 00:15:59.360
Um thank you.
00:15:59.840 --> 00:16:12.000
But I i i it it's you know for me when I look at a tool, when I look at growth, right?
00:16:13.200 --> 00:16:19.039
It's not just about you know what's upstairs, right?
00:16:20.399 --> 00:16:24.559
It it's it's what's in what's in what's in my heart, and I'm pointing at my heart right now.
00:16:24.639 --> 00:16:37.759
It it it's it's that that mental and physical fortitude to keep going and learning how to overcome the obstacles I face on a daily basis, right?
00:16:38.799 --> 00:16:59.120
Also being able to leverage everything that's available, you know, at my fingertips, um, you know, books, you know, the the the age of podcasts you know, I'm going to.
00:16:59.360 --> 00:16:59.759
Right?
00:16:59.840 --> 00:17:15.759
I I'm I'm gonna try my best to be inquisitive and find the answers so I can continue to grow so I can push through on the hardest of days, right?
00:17:16.799 --> 00:17:25.440
Um and so I you know when I think about you know how we as a society look for that type of information.
00:17:28.400 --> 00:17:29.359
I think you're right.
00:17:29.440 --> 00:17:32.720
I mean, Google just gives you the answers.
00:17:33.279 --> 00:17:39.519
It doesn't I I actually I don't want to say it even stops citing the sources, right?
00:17:39.599 --> 00:17:47.200
When especially nowadays with it with a building, it's it's I I don't I don't what Justin, what's the name of Google's AI?
00:17:47.839 --> 00:17:48.319
Gemini.
00:17:48.559 --> 00:17:48.880
Gemini.
00:17:49.599 --> 00:17:49.920
Gemini.
00:17:50.240 --> 00:17:50.559
Okay.
00:17:50.799 --> 00:17:54.640
Especially now that Gemini is popping up answers first, right?
00:17:54.880 --> 00:17:58.240
Before before the actual links.
00:18:00.319 --> 00:18:03.039
Are we becoming a sort of thing?
00:18:03.119 --> 00:18:06.319
It's a clear signal of a shift, a change, a complete, right?
00:18:07.680 --> 00:18:09.519
It's it's it's a clear signal of that.
00:18:09.839 --> 00:18:14.160
And and and here's and here's the thing, you just said something about podcasts, books, lectures, webinars.
00:18:14.400 --> 00:18:18.160
Look, all those things are good and you should still do them.
00:18:18.880 --> 00:18:24.720
But I'm gonna tell you right now not even Alex's claim, this is just science.
00:18:25.359 --> 00:18:44.799
No one except for about five percent that's so I'll be clear, about five percent of an audience that listens to podcasts, reads books, goes to lectures, goes to webinars, about five percent of that audience is gonna have a transformation.
00:18:45.680 --> 00:18:50.880
95% will not see or feel a difference in their life.
00:18:53.119 --> 00:18:53.440
Okay?
00:18:54.240 --> 00:19:08.960
It is the the the thing that is still what we're trying to present to the world is how two of the best industries in performance and application of knowledge, not memory of knowledge, operate.
00:19:09.119 --> 00:19:13.039
How they're able to create elite performers constantly.
00:19:14.319 --> 00:19:17.599
Can it's in business to this day, Peter.
00:19:17.759 --> 00:19:27.599
Tell me if you're if you disagree, to this day, I still hear people talking about 20% of my team, 80% of my team, 20% of my team, 80% of my team, right?
00:19:27.839 --> 00:19:29.119
Still, it's 2026.
00:19:29.200 --> 00:19:33.359
People are still talking about the Preto principle in their business like it's like it's just part of the business.
00:19:33.440 --> 00:19:39.839
This is just how business is 20% operated high level, the rest, you know, we look to replace at some point, right?
00:19:40.640 --> 00:19:41.279
Something like that.
00:19:41.440 --> 00:19:48.000
Can you imagine for just a second a Navy SEAL commander going, here are my 10 Navy SEALs going on this mission?
00:19:48.880 --> 00:19:51.279
Those two are coming home to kiss their babies.
00:19:51.440 --> 00:19:52.799
Those eight are probably gonna die.
00:19:55.599 --> 00:19:57.279
No, that like that would never happen.
00:19:57.440 --> 00:19:59.759
Like you no, no way, right?
00:20:00.000 --> 00:20:05.599
100% success rate, that is how they approach, and they're all trained to be at 100% success rate.
00:20:05.759 --> 00:20:06.880
Same in sports, right?
00:20:06.960 --> 00:20:09.039
You don't just go, oh, the quarterback knows what they're doing.
00:20:09.119 --> 00:20:10.079
I don't know about the rest of them.
00:20:10.319 --> 00:20:12.240
Hope they understand how through how to touch a football.
00:20:12.400 --> 00:20:14.079
No, everyone knows what they're doing.
00:20:14.559 --> 00:20:20.079
But in business, okay, and even in a lot of personal life, but we'll stick to business for now.
00:20:20.640 --> 00:20:27.839
In business, 99% of training is I speak, you take notes.
00:20:28.160 --> 00:20:30.160
I speak, you take notes.
00:20:30.720 --> 00:20:33.359
And no one gets better at watching somebody else work out.
00:20:33.519 --> 00:20:38.000
Like I can't stand at the gym and watch some guy pump by and go, oh my gosh, my chest is killing me.
00:20:38.240 --> 00:20:39.440
I feel stronger already.
00:20:39.599 --> 00:20:41.039
No, no one, you can't do that.
00:20:41.200 --> 00:20:45.920
I can't want watch somebody run around a track and get faster and feel my cardio get better.
00:20:46.000 --> 00:20:46.880
It doesn't happen that way.
00:20:46.960 --> 00:20:48.319
I actually have to apply myself.
00:20:48.400 --> 00:20:51.200
But guess what doesn't happen in 99% of trainings?
00:20:51.599 --> 00:20:53.839
Application of what you just learned.
00:20:54.319 --> 00:20:55.440
It's pure memory.
00:20:55.680 --> 00:21:00.880
And then you're asked by leadership to improve, to hit new levels.
00:21:01.759 --> 00:21:07.440
And then when you don't, here's the sad part leadership takes ownership of that and says, we did something wrong.
00:21:08.640 --> 00:21:10.400
It's on us, right?
00:21:10.559 --> 00:21:14.720
When it's about actually application, how are people going to apply what you taught them?
00:21:16.559 --> 00:21:20.400
And so the the the you know, I I want to make a point for everyone here.
00:21:20.480 --> 00:21:24.160
Keep listening to those podcasts, books, lectures, web, all of that stuff.
00:21:24.799 --> 00:21:32.720
But if you listen to it, you hear something and it makes sense to you, pause that podcast and go apply it right away.
00:21:32.799 --> 00:21:36.880
If you want it to be something you can actually do, then I'd be like, wow, that was a great idea.
00:21:37.200 --> 00:21:43.200
Six minutes later, you're looking at Facebook or Instagram, and then you're looking at emails, and that great idea is gone.
00:21:43.359 --> 00:21:44.000
It's gone.
00:21:44.160 --> 00:21:44.480
Okay.
00:21:44.720 --> 00:21:47.200
Because you can only retain 5% of what you hear, period.
00:21:47.279 --> 00:21:47.599
Right?
00:21:47.759 --> 00:21:48.160
It's gone.
00:21:48.319 --> 00:21:56.880
So I'm telling you right now, if anyone's listening to this, it's like I need to make improvements in the results I produce and the achievements I have in my life.
00:21:57.119 --> 00:21:59.200
You can no longer listen passively.
00:21:59.359 --> 00:22:02.079
You must Be active in your learning.
00:22:02.240 --> 00:22:08.720
You must apply what you learned as quickly as possible so it becomes something you can see it works or doesn't work for you.
00:22:08.960 --> 00:22:10.559
If it works for you, build on that.
00:22:10.720 --> 00:22:12.880
If it doesn't work for you, try something else.
00:22:13.039 --> 00:22:20.400
But passive listening, the podcast era of I'm going to grow because I'm listening to podcasts is not going to help you grow.
00:22:20.480 --> 00:22:22.079
It's just going to inspire you.
00:22:23.359 --> 00:22:26.240
But inspiration is a flame on a candle.
00:22:26.319 --> 00:22:27.680
It will go away.
00:22:28.160 --> 00:22:28.480
Right.
00:22:29.119 --> 00:22:32.000
But yeah, I think you know, you know, a couple things, right?
00:22:34.559 --> 00:22:45.599
I listen to podcasts as an easily as an easy way to digest we're gonna go explicit, Justin, a shit ton of information, right?
00:22:46.400 --> 00:22:50.720
You know it so I'm allowed to say one now.
00:22:51.039 --> 00:22:51.359
Yeah.
00:22:51.839 --> 00:22:52.240
Exactly.
00:22:52.319 --> 00:22:53.359
Yeah, go for it.
00:22:53.680 --> 00:22:59.759
Um But I mean, so it's it's like the the podcasts I listen to are all industry related, right?
00:22:59.920 --> 00:23:21.680
So i if I can listen to a housing policy or or or housing finance podcasts at the gym, that basically or a couple of them while I'm at the gym, that basically means, okay, well, that's you know, a handful of emails I don't have to read when I get back to my desk, right?
00:23:22.400 --> 00:23:29.039
Uh because I'm pr essentially listening to the podcasts that are are summarizing the emails.
00:23:30.400 --> 00:23:44.799
Um whereas what you're talking about, you know, that that that growth you know for me that that comes through truly listening to keynotes.
00:23:45.440 --> 00:24:01.759
You know, the every conference you go to always most conferences, I don't have to say I don't want to say every, but most conferences you go to always have some type of motivational speaker that talks about leadership, uh personal development, something, right?
00:24:02.079 --> 00:24:05.920
For me, it's it's truly about being a sponge in those rooms.
00:24:06.160 --> 00:24:08.640
Um, but also, you know, the actual books, right?
00:24:08.880 --> 00:24:10.000
Listening to those books.
00:24:10.079 --> 00:24:26.079
And if it if it's something or listening or reading those books, and if it's uh something I'm reading, you know, I'm breaking out that highlighter and actually highlighting us the passage and then you know, taking that post-it note and putting it on that page to come back to later.
00:24:26.319 --> 00:24:34.400
If it's something I'm listening to, I I you know, I use um uh Apple notes quite often.
00:24:35.519 --> 00:24:41.839
I'll listen to it, I'll go back and re-listen to that one section and then notate it in Apple Note.
00:24:42.640 --> 00:24:46.480
But, you know, it's kind of going back to like sports, right?
00:24:46.640 --> 00:24:48.160
Sports are are different, right?
00:24:48.319 --> 00:24:50.160
Especially in today's society.
00:24:50.400 --> 00:24:51.039
I agree.
00:24:51.119 --> 00:24:57.039
You know, when you look at 1972 football, NFL, you know, no one wants to go back there.
00:24:57.200 --> 00:24:58.559
Sports are so much better nowadays.
00:24:58.720 --> 00:25:04.960
Granted, you know, the the you can't hit the quarterback rule um, you know, is is no fun.
00:25:05.680 --> 00:25:09.839
But where are the athletes compared to the way there were in 1972?
00:25:10.079 --> 00:25:10.559
Yeah, exactly.
00:25:10.880 --> 00:25:24.240
But it also starts, I mean, as a father of you know three kids that are home from spring break currently, who are making more noise than I care for them to while I'm recording a podcast.
00:25:25.440 --> 00:25:29.279
I mean, I have two kindergartners and one second grader.
00:25:29.519 --> 00:25:32.640
All of them are in sports, right?
00:25:32.799 --> 00:25:37.279
All of them are playing and developing their skills now, right?
00:25:37.440 --> 00:25:44.480
I mean, if I look at my son, I mean he plays at a pretty high level, even for a second grader on a select team, right?
00:25:44.559 --> 00:25:50.960
So it's kids are now starting sports earlier and earlier and earlier.
00:25:51.200 --> 00:26:00.240
And so I can't even imagine what sports are gonna be like 30 years from now, not 30 years from now, uh 20 years from now, right?
00:26:02.079 --> 00:26:05.359
It's an amazing, it's an amazing thing that you say, and you say it that way, Peter.
00:26:05.599 --> 00:26:07.119
You say it with such confidence.
00:26:07.359 --> 00:26:12.799
You can't imagine how insane it's going to be because you know for sure it will get better.
00:26:12.960 --> 00:26:18.160
You're not guessing, you know that is what we have to solve for in business.
00:26:18.480 --> 00:26:23.839
How do we know for sure that every person that applies themselves gets better?
00:26:24.000 --> 00:26:25.440
That is something that's missing.
00:26:25.599 --> 00:26:27.200
We are constantly guessing.
00:26:27.279 --> 00:26:29.200
Um, and and so sorry, keep going.
00:26:29.279 --> 00:26:30.160
I'm just excited to hear it.
00:26:30.559 --> 00:26:43.039
No, and I like that you that you jumped in because I think that's a major weakness in you know the the the mortgage housing um credit union industry, right?
00:26:43.279 --> 00:26:46.559
It's very much aging, right?
00:26:47.519 --> 00:26:56.960
And to that point, it it's it's this has been uh a point of discussion, you know, made many a times.
00:26:57.839 --> 00:27:06.000
We we as an industry have not done enough to help grow that next crop of of leaders, right?
00:27:06.720 --> 00:27:07.359
Yep.
00:27:07.759 --> 00:27:08.559
Because you're right.
00:27:08.640 --> 00:27:10.000
You you hit the nail on the head.
00:27:10.079 --> 00:27:16.720
It is watch me or or it's literally, you know, watch me do this, right?
00:27:16.960 --> 00:27:18.000
Yeah, watch me do this.
00:27:18.480 --> 00:27:20.640
They're expected to just do it, right?
00:27:21.200 --> 00:27:25.359
Or listen to me and remember what I said and go do it, right?
00:27:25.519 --> 00:27:28.160
Well that doesn't work like that, right?
00:27:28.319 --> 00:27:32.160
We're we're not teaching them one we're really not teaching.
00:27:32.559 --> 00:27:33.839
Literally doesn't work like that, by the way.
00:27:33.920 --> 00:27:37.759
Like like m scientifically and mathematically, it does not work like that.
00:27:38.079 --> 00:27:38.319
Right.
00:27:38.400 --> 00:27:52.559
And and and so like and then as leaders, we don't give them that tool, the tools they truly need to grow, right?
00:27:53.039 --> 00:27:53.519
Yeah.
00:27:53.839 --> 00:27:56.000
Alex, I'm sure I'm sure you've sat through them.
00:27:56.160 --> 00:28:16.400
I mean, Justin, I'm sure you've sat through them, those ridiculous, you know, learning management system webinars that have that monotone speaker that talks about some type of regulation, you know, and why it's important to comply with uh, I'll say BSA or something like that, right?
00:28:17.839 --> 00:28:20.640
It's just repetitive, it's the same one every single year.
00:28:20.960 --> 00:28:26.799
People, you know, brush it off half the time, skip straight to the test, but they're not learning anything, right?
00:28:26.880 --> 00:28:36.559
I mean, and and we are expecting them to learn, we're expecting them to protect a credit union or protect a bank or originate a loan better or be a better leader.
00:28:36.880 --> 00:28:40.559
But that's but that's not how it it's not gonna work.
00:28:40.799 --> 00:28:42.000
It's not gonna work.
00:28:42.400 --> 00:28:53.680
Well, it's it's it's not it's not working, Peter, because the fact that we can still say 8020 inside any business around the world, and people are like, yeah, yeah, you're right.
00:28:53.759 --> 00:28:55.039
Yeah, it's pretty much it.
00:28:55.440 --> 00:28:58.160
Like, oh my gosh, it's not working.
00:28:58.480 --> 00:29:06.240
It's not so look, fuel has built the uh the uh system with powered by humans, by the way.
00:29:06.319 --> 00:29:06.960
This is so important.
00:29:07.039 --> 00:29:09.839
It's a it's AI supported, but it's powered by humans.
00:29:09.920 --> 00:29:12.319
Every single thing inside fuel, okay?
00:29:12.559 --> 00:29:22.880
So number one thing we focused on is understanding what industries have been successful in building capable humans over and over and over again.
00:29:23.039 --> 00:29:23.839
We figured that out.
00:29:24.000 --> 00:29:26.240
Okay, there's actually three really, really good ones.
00:29:26.559 --> 00:29:29.920
Sports, military, and the culinary industry, by the way.
00:29:30.319 --> 00:29:32.799
Incredibly similar to the military industry.
00:29:32.880 --> 00:29:34.160
It's like the same thing.
00:29:34.400 --> 00:29:40.319
They do the exact same thing in getting master chefs and executive chefs uh to be executive chefs.
00:29:40.400 --> 00:29:41.200
It's not an easy thing.
00:29:41.279 --> 00:29:42.720
It's a very complicated thing to do.
00:29:42.799 --> 00:29:43.839
And they follow the same thing.
00:29:43.920 --> 00:29:46.720
So any of those chefs that have gone through that, it's like going through the military.
00:29:47.759 --> 00:29:50.880
So the number one thing was to understand that it's possible, right?
00:29:51.039 --> 00:29:54.640
Because we could sit here, Peter, and talk about and say, Alex, those are nice pipe dreams.
00:29:54.720 --> 00:29:55.920
No, it's always this is the way.
00:29:56.000 --> 00:29:57.440
This is this is how humans are.
00:29:57.519 --> 00:29:59.039
This is the this is the this is the way.
00:29:59.200 --> 00:29:59.359
Right?
00:29:59.440 --> 00:30:01.119
We'll go Mandalorian on everybody.
00:30:01.200 --> 00:30:02.240
Uh it is the way.
00:30:02.400 --> 00:30:02.799
I love that.
00:30:03.039 --> 00:30:03.519
It is the way.
00:30:03.759 --> 00:30:03.920
Right.
00:30:04.160 --> 00:30:04.720
But it's not.
00:30:04.880 --> 00:30:06.480
It's it's absolute fallacy.
00:30:06.799 --> 00:30:07.359
Here we go.
00:30:07.440 --> 00:30:08.720
I'm getting to use my word.
00:30:08.799 --> 00:30:10.000
It's bullshit.
00:30:10.160 --> 00:30:10.400
Okay.
00:30:10.640 --> 00:30:14.880
Yay! We need yeah, in in editing, please.
00:30:14.960 --> 00:30:16.319
Fireworks and no, no, no.
00:30:16.400 --> 00:30:19.759
Listen, we're gonna we're gonna do uh you know the end, the old school.
00:30:20.000 --> 00:30:22.640
I keep asking Justin to do this and he won't do it.
00:30:22.960 --> 00:30:27.039
The old school rap album explicit uh stamp that used to go.
00:30:29.359 --> 00:30:33.200
Yeah, but like you know, the explicit stamp that you don't want to do.
00:30:33.279 --> 00:30:33.519
Yeah.
00:30:33.839 --> 00:30:37.200
I keep asking him to do it, but he won't do it.
00:30:37.759 --> 00:30:38.640
It's on my list.
00:30:38.960 --> 00:30:39.119
All right.
00:30:40.319 --> 00:30:41.119
It takes two seconds.
00:30:41.359 --> 00:30:42.720
We're doing it for you with AI today.
00:30:43.039 --> 00:30:43.599
No, no, no.
00:30:43.680 --> 00:30:44.559
It's on it's on the list.
00:30:44.640 --> 00:30:45.599
Uh it's on the list.
00:30:46.079 --> 00:30:46.559
It's okay.
00:30:46.640 --> 00:30:47.279
So check this out.
00:30:47.359 --> 00:30:54.720
So we have to figure out that it's possible, Peter, because if we stood here today and I told you a great idea, but it's never been proven before, we couldn't have this conversation.
00:30:54.799 --> 00:30:56.960
So we have to prove that it's possible and it's possible.
00:30:57.119 --> 00:31:02.960
The second thing we have to do, by the way, is figure out how is it that they're doing it over and over again.
00:31:03.119 --> 00:31:06.640
The fact that it's possible is great, but how in the world are they able to do it?
00:31:06.799 --> 00:31:14.160
And Peter, what's cool about this, what we're about to talk about, is that professional sports works in every language on every continent.
00:31:14.319 --> 00:31:15.039
How come?
00:31:15.279 --> 00:31:30.079
How come I can watch a great uh match in in India, uh, in China, in uh Ukraine, in Canada, in Brazil, and it's all going to be very entertaining and high quality sports.
00:31:30.400 --> 00:31:32.960
Even if you can't understand the language, it's still entertaining.
00:31:33.279 --> 00:31:34.559
Can I can I ask you a question?
00:31:34.720 --> 00:31:37.039
And this might be this might be a dumb question.
00:31:37.119 --> 00:31:37.599
I don't know.
00:31:37.759 --> 00:31:45.440
But you're you're referencing sports, you're referencing the military, you're referencing culinary as like the the three industries who are doing it right.
00:31:45.519 --> 00:31:50.160
And then you're you're saying business is sort of we'll say stagnant.
00:31:50.640 --> 00:31:54.480
For the last every amount of years, everybody says 80-20, 80-20, right?
00:31:54.559 --> 00:31:54.799
Yeah.
00:31:54.880 --> 00:32:15.200
Yeah out of the sports industry, out of the three that you named, how many do you think are of those greats that you're talking about, the ones that you're watching on TV, the culinary, the culinary experts who become master chefs, who become culinary executives, um, the military personnel who are who are influencing change?
00:32:15.279 --> 00:32:20.079
Like, I mean, overall military is 1% of those who sign up.
00:32:20.319 --> 00:32:28.240
Of that, you're talking about a minute fraction of that one percent who's actually you know impacting change.
00:32:28.480 --> 00:32:47.759
So I'm I'm not arguing or refuting what you're saying in any way, but it's just it brings into that question is it that the 80-20 rule does apply, but it's applied through evolution over how learning has evolved, and this is that next step in evolving the way we learn.
00:32:48.160 --> 00:32:50.880
Well, I'm not challenging the principle of 80-20.
00:32:50.960 --> 00:32:52.960
I mean, that's been proven over and over again, right?
00:32:53.119 --> 00:33:03.279
I'm challenging the fact that we use it as a crutch and as a reason for underperformance inside professional industries, uh, because we're like, that's just how it is.
00:33:03.519 --> 00:33:07.279
Only small group, small part of our team can really perform at high levels.
00:33:07.359 --> 00:33:08.160
And that's just not true.
00:33:08.400 --> 00:33:08.559
Right.
00:33:08.799 --> 00:33:15.359
And so, like, whenever you think of sports, though, like everybody on I don't know what team you like or what sports you like.
00:33:15.440 --> 00:33:16.000
All right, cool.
00:33:16.160 --> 00:33:20.559
Any team, we'll we'll pick on um we'll pick on Peter's team, the commanders.
00:33:21.279 --> 00:33:22.640
Like, there's there's not 20% of the three.
00:33:24.160 --> 00:33:24.400
I know.
00:33:24.559 --> 00:33:31.359
But there's not 20% of the that team who I would say are high-level elite of all of NFL.
00:33:31.599 --> 00:33:37.759
Okay, Justin, but let me before you go down this path, because I know where you're going, no, you're you're you're heading in the wrong direction, my friend.
00:33:38.079 --> 00:33:42.000
You're looking at the athletes as an athlete before they make it to that point.
00:33:42.400 --> 00:33:43.440
Let me ask you this question.
00:33:43.599 --> 00:33:50.079
On the commanders, on the commanders today, can every single person do their job at the highest levels possible?
00:33:51.200 --> 00:33:53.759
I mean, that could be argued a different way.
00:33:54.160 --> 00:33:54.880
No, no.
00:33:55.039 --> 00:33:57.279
They wouldn't be on the team if they couldn't play the role.
00:33:57.440 --> 00:33:58.720
Are they the best in the league?
00:33:58.880 --> 00:33:59.920
That's not what we're talking about.
00:34:00.000 --> 00:34:02.319
We're talking about a team is like a business.
00:34:02.480 --> 00:34:05.519
I'm only gonna hire people that can do the job.
00:34:05.759 --> 00:34:07.279
Could I have hired somebody better?
00:34:07.440 --> 00:34:16.559
I'm gonna maybe hire somebody better, but there's no chance that I'm ever letting anyone on my team that cannot do their job at the highest levels, by the way.
00:34:16.800 --> 00:34:18.159
At the highest levels.
00:34:18.480 --> 00:34:24.880
So, for instance, I'm not gonna go recruit for this, let's say the alignment role.
00:34:24.960 --> 00:34:29.519
Okay, I'm looking for a a 280-pound, six foot four person.
00:34:30.159 --> 00:34:33.440
I I uh I go to a club and uh there's a bouncer there.
00:34:33.599 --> 00:34:35.280
He's six foot six, three hundred and ten.
00:34:35.679 --> 00:34:37.039
Guess who I'm not recruiting?
00:34:37.199 --> 00:34:38.639
I'm not recruiting that guy.
00:34:39.119 --> 00:34:40.559
He's not a football player.
00:34:40.800 --> 00:34:42.000
He's just a big guy.
00:34:42.400 --> 00:34:43.840
That doesn't make him a football player.
00:34:43.920 --> 00:34:45.280
That's the problem that happens in business.
00:34:45.440 --> 00:34:47.679
We look at people and go, well, they look like a salesperson.
00:34:48.079 --> 00:34:54.079
Their resume says they're a salesperson, must be a salesperson, hire them, and then they don't perform for months.
00:34:54.239 --> 00:34:58.719
And it's like, wait, why first of all, why were they there for months if they're not performing?
00:34:58.800 --> 00:35:00.320
But that's a different conversation.
00:35:01.039 --> 00:35:09.280
That's the problem I'm t I'm talking about here, Justin, is the fact that a hundred percent of everyone on a sports team knows their role, knows how to do it, and does it at the highest level.
00:35:10.159 --> 00:35:21.519
But in business, we allow constantly people to get hired and in roles that either need to be trained to achieve that, and the training is not there, or should have never been on the team in the first place.
00:35:22.559 --> 00:35:24.960
But but, Justin, here we are.
00:35:25.199 --> 00:35:28.559
We can't just go slice, go, and we'll figure it out.
00:35:28.719 --> 00:35:31.920
No, it's about uh training and retraining.
00:35:32.400 --> 00:35:32.719
Okay.
00:35:33.280 --> 00:35:42.800
And so we have to believe, Justin, in a world where every person in the company knows what they're doing at the highest levels.
00:35:42.960 --> 00:35:44.480
And you know why it's happening, Justin?
00:35:44.559 --> 00:35:46.320
It's not even gonna be our choice.
00:35:47.039 --> 00:35:50.800
We're getting to a place where only the most capable people will be hired.
00:35:51.519 --> 00:36:01.760
Because everything that is automated, everything that is simple, everything that is uh uh repetitive is getting replaced already.
00:36:02.320 --> 00:36:02.719
Right?
00:36:03.199 --> 00:36:10.960
And so my point, Justin, is you are the people that play for the commanders MVPs of NFL?
00:36:11.199 --> 00:36:11.440
No.
00:36:11.679 --> 00:36:14.960
Are there people in college that could play better than some of the players on that team?
00:36:15.119 --> 00:36:15.440
Yes.
00:36:15.599 --> 00:36:16.480
Are they going to?
00:36:16.639 --> 00:36:17.199
Yes.
00:36:18.559 --> 00:36:22.079
But everyone in the NFL is at this level.
00:36:22.639 --> 00:36:23.599
Everyone, right?
00:36:23.760 --> 00:36:24.880
They don't they don't mess up.
00:36:24.960 --> 00:36:30.400
They don't have like, well, 20% of our players know what you know how to play football at a high level and 80% don't.
00:36:30.559 --> 00:36:30.800
No.
00:36:30.960 --> 00:36:33.440
A hundred percent of our players play at the highest level.
00:36:33.599 --> 00:36:36.719
Premier League, NBA, NHL, doesn't matter.
00:36:36.960 --> 00:36:40.559
Everybody that makes it there means they can play at a certain level.
00:36:40.960 --> 00:36:43.519
We have to treat business the exact same way.
00:36:44.000 --> 00:36:47.519
Every person that works here should be able to do their role.
00:36:47.679 --> 00:36:48.800
They're here's their title.
00:36:48.960 --> 00:36:50.000
This is what they chose to do.
00:36:50.159 --> 00:36:51.199
They should be able to perform.
00:36:51.280 --> 00:36:55.519
And we leaders have to be the ones to help them perform at those levels.
00:36:55.679 --> 00:37:01.360
That's the that's what we're all talking about here in general, is we can't just eliminate the workforce.
00:37:01.519 --> 00:37:04.480
So we have to do a better job training them for what is coming.
00:37:04.639 --> 00:37:07.039
What is coming is you have to be capable.
00:37:07.199 --> 00:37:08.159
You can't know stuff.
00:37:08.320 --> 00:37:10.320
Yeah, I've been here for 20 years, I know stuff.
00:37:10.480 --> 00:37:12.079
Doesn't it's knowing stuff isn't good.
00:37:12.239 --> 00:37:13.599
Peyton Manning knows everything.
00:37:13.840 --> 00:37:14.960
There is to be a quarterback.
00:37:15.039 --> 00:37:15.760
He can't play.
00:37:15.920 --> 00:37:17.840
No way he can play in the NFL.
00:37:18.559 --> 00:37:20.079
So it's about being able to do.
00:37:20.159 --> 00:37:22.559
Sorry, Justin, there's uh I I know I jumped on there.
00:37:22.639 --> 00:37:27.199
Uh, but I wanted to make sure we didn't go down that path of they're not the best in the NFL.
00:37:27.519 --> 00:37:31.199
No, I'm not- and I'm not saying that because I mean, obviously, I don't play in the NFL.
00:37:31.280 --> 00:37:33.280
I'm not the best by any means in the NFL.
00:37:33.519 --> 00:37:38.480
But I was just pointing out like they're they don't represent even at that 20%.
00:37:39.039 --> 00:37:44.079
And we're kind of and we were looking at the 80-20 mark, but I like the idea of what you're saying.
00:37:44.159 --> 00:37:48.960
I I and I appreciate the fact that you're saying, you know, we have to be better leaders, we have to evolve.
00:37:49.199 --> 00:37:53.840
Because that's what that's where that's really what I'm taking from this is it's that evolution and learning.
00:37:53.920 --> 00:37:56.880
It's that it's and that's where fuel really comes in.
00:37:57.039 --> 00:38:02.880
It's that evolution, it's that that's that new platform that's really doing it differently.
00:38:03.039 --> 00:38:04.800
It's not just saying, hey, what do you know?
00:38:04.880 --> 00:38:07.760
It's like, hey, let me show you, let me show you what you don't know.
00:38:08.079 --> 00:38:11.840
Well, Justin, and it's and it's interesting because you you're like, hey, they're doing it differently.
00:38:11.920 --> 00:38:12.719
The truth is we're not.
00:38:12.800 --> 00:38:18.800
We're doing what's been done for a hundred years and proven for a hundred plus years to work every single time.
00:38:19.039 --> 00:38:28.639
Not once has there ever been a year where the previous year had produced better athletes or military or culinary than no, culinary is different.
00:38:28.719 --> 00:38:29.440
That could be subjective.
00:38:29.599 --> 00:38:42.960
I mean, there's there's definitely and of course, uh it it, you know, you can talk about certain military people and and certain athletes that come through each of these that create, you know, that reach levels of of legend uh status.
00:38:43.119 --> 00:38:48.719
But overall, when you look at overall pack, I don't know if you saw a couple years ago in in uh the Super Bowl, they showed a stat.
00:38:48.800 --> 00:39:00.000
It was an amazing stat of the linemen compared from 2025 or 24, whenever that that was, size and speed compared to linemen, I think, from like the 90s.
00:39:00.159 --> 00:39:01.199
It was, did y'all see this?
00:39:01.280 --> 00:39:13.920
It was it they they had it on the screen for a while for the Super Bowl because they were really talking about how impressive these linemen who are almost 300 pounds that run a 40-yard dash in like under five seconds, right?
00:39:14.159 --> 00:39:15.360
That's like what?
00:39:15.679 --> 00:39:17.519
That's incredibly fast.
00:39:17.920 --> 00:39:22.400
And so they were just describing the evolution of the sport.
00:39:22.559 --> 00:39:26.320
And it was just like, wow, like it's not even comparable.
00:39:26.719 --> 00:39:29.199
And and we can't do that in business in many cases.
00:39:29.360 --> 00:39:30.480
We can't, right?
00:39:30.800 --> 00:39:36.000
Uh, and so my uh uh Justin, to your point, this is all about leadership.
00:39:36.239 --> 00:39:38.719
This is and and it's using the mathematical law.
00:39:38.880 --> 00:39:40.880
Let me make this point, Peter, before you jump in.
00:39:41.199 --> 00:39:50.320
Uh, because this is how the military, because we didn't get to this, how did the military and how how does the military and how do professional athletes become elite?
00:39:50.719 --> 00:39:54.480
They follow what's called the power law of practice, knowing or unknowing.
00:39:54.559 --> 00:39:57.199
I'm pretty sure uh the military knows this.
00:39:57.440 --> 00:39:59.840
I'm pretty sure professional sports at some level knows this.
00:39:59.920 --> 00:40:00.079
Okay.
00:40:00.800 --> 00:40:08.639
Uh the power law of practice, which you can all look up, was originally discovered by Ebbinghaus back in 1885, so over over a hundred years ago.
00:40:08.800 --> 00:40:14.000
And it basically said memory and skill follow a predictable curve based on repetition, which is kind of simple.
00:40:14.079 --> 00:40:17.760
I do something, I think about something, and I can remember it, but anyway.
00:40:18.320 --> 00:40:25.119
Where the law went, this this law of it went in 1981, it was named officially the power law of practice.
00:40:25.199 --> 00:40:30.400
And it said that performance improves in a predictable, this is very important for everyone listening.
00:40:30.559 --> 00:40:35.840
Anyone that wants to see their team improve, themselves improve, has to listen to this.
00:40:36.239 --> 00:40:40.000
It improves in a mathematical pattern based on repetition.
00:40:40.239 --> 00:40:40.559
Okay.
00:40:40.880 --> 00:40:43.840
Performance improves, not memory, performance improves.
00:40:43.920 --> 00:40:46.559
This is where the law went back in night in 1981.
00:40:46.719 --> 00:40:48.079
Performance improves this way.
00:40:48.239 --> 00:40:59.679
But in 1993 is where the actual law of what we see elite athletes becoming, elite military people becoming elite anything in any industry becoming, is they this is the law that comes into play.
00:40:59.760 --> 00:41:01.280
It's called Erickson's law.
00:41:03.760 --> 00:41:11.679
Expert guided practice is the biggest factor in performance acceleration, more important than age, talent, or experience.
00:41:11.840 --> 00:41:13.280
Think about that for just one second.
00:41:13.360 --> 00:41:16.400
If you're hearing this for the first time, think about that for one second.
00:41:17.280 --> 00:41:22.639
In the Olympics, a 17-year-old won gold, in X games, a 15-year-old won gold.
00:41:23.280 --> 00:41:26.239
Both of them were competing against people twice their age.
00:41:26.480 --> 00:41:27.360
Both of them.
00:41:28.159 --> 00:41:30.000
It shouldn't be possible, right?
00:41:30.400 --> 00:41:33.280
Twice the twice the age, way more experience.
00:41:33.440 --> 00:41:34.800
I mean, you've got to be kidding me.
00:41:34.960 --> 00:41:35.840
How is this possible?
00:41:36.000 --> 00:41:39.519
The only reason it's possible is Erickson's law.
00:41:39.760 --> 00:41:41.440
Expert guided practice.
00:41:41.679 --> 00:41:51.199
Experts who watch you perform the act that you want to get better at and give you guidance while you're performing that act guarantee mathematically that you will only improve.
00:41:51.280 --> 00:41:52.960
You will never not improve.
00:41:53.280 --> 00:41:54.639
You will only improve.
00:41:54.800 --> 00:41:57.840
Case in point, why people get personal trainers and all that good stuff.
00:41:58.000 --> 00:42:00.079
But this is taking it to the next level.
00:42:00.239 --> 00:42:00.559
Okay.
00:42:00.880 --> 00:42:06.480
This is getting that guidance as you're practicing whatever it is you need to practice in your field.
00:42:06.639 --> 00:42:08.239
This has never been available before.
00:42:09.039 --> 00:42:11.760
In sports and military, it's available to everyone.
00:42:11.920 --> 00:42:17.440
Every single person in sports and military gets an expert who watches them and gives them feedback on everything they're doing.
00:42:17.599 --> 00:42:18.719
And so they get better and better.
00:42:18.800 --> 00:42:19.920
They don't go backwards.
00:42:20.159 --> 00:42:23.920
But that's never happened before in enterprise and business, ever before.
00:42:24.159 --> 00:42:33.199
Now you can actually practice your speeches, your sales calls, your customer service conversations, your HR conversations, writing emails, da da-da-da-da-da.
00:42:33.519 --> 00:42:41.119
Everything you do in the professional space with an expert who gives you guided feedback as you practice the thing you want to get better at.
00:42:41.360 --> 00:42:45.840
That way, you are guaranteed to do better the next time you apply yourself.
00:42:46.079 --> 00:42:52.000
That's the key that that's very important to understand between learning and application for performance.
00:42:52.719 --> 00:42:54.239
So, I mean, I agree with you.
00:42:54.320 --> 00:42:58.159
And I hate to cut this off, but we are well over time.
00:42:58.320 --> 00:43:00.159
Um, but I will say this.
00:43:02.000 --> 00:43:15.280
The tough part is like we we we continue to use in this conversation, military and you know, sports as you know, as part of like the comparison, right?
00:43:15.519 --> 00:43:26.960
But when you look at the business world, you know, and I'm gonna drill down even more, you look at you know, mortgage, and then you look at credit unions, right?
00:43:29.599 --> 00:43:42.800
I I think you know the reason why we wanted to have this conversation is because of the gaping hole that currently exists in the available resources to do all these things that you're talking about, right?
00:43:43.440 --> 00:43:44.079
Mm-hmm.
00:43:44.639 --> 00:43:59.280
You know, when you look at the sports world, I mean, I can speak for myself, I mean it is ridiculously expensive, and the amount of money that uh that parents put out to kind of get like their kids to play at a higher level.
00:44:00.320 --> 00:44:00.960
Right.
00:44:02.239 --> 00:44:03.599
It's astronomical.
00:44:04.639 --> 00:44:06.639
Just to kind of think about, you know, that.
00:44:06.800 --> 00:44:26.960
But when we when we translate that to a business sense or or you know the credit union world, we are not investing the same level of resources or monetary contributions to helping our staff grow.
00:44:27.119 --> 00:44:29.199
I think that's that's also part of the problem, right?
00:44:29.679 --> 00:44:30.400
Massive.
00:44:31.199 --> 00:44:31.519
Massive.
00:44:31.920 --> 00:44:36.480
And it's always passive when people spend money on like just go to this lecture, just go to this thing.
00:44:36.639 --> 00:44:39.199
It's like, no, you can't transform that way.
00:44:39.519 --> 00:44:39.679
Right.
00:44:39.840 --> 00:44:42.000
You can't be inspired, but you can't transform.
00:44:42.320 --> 00:44:42.480
Right.
00:44:42.559 --> 00:45:06.000
And so that I think that's why we wanted to kind of again go down this path of com uh in this conversation is that listen, just because you know your individual institution or individual company or credit union or bank isn't investing in you, you can invest in yourself.
00:45:07.119 --> 00:45:14.960
You have to find the tools that are available for you and leverage them for your own personal growth, right?
00:45:15.760 --> 00:45:28.559
Um, I think that's I hate that it it's such a self-driven thing, especially when the things that we that that you were comparing them to are not, right?
00:45:30.719 --> 00:45:34.480
Um but it it's a it's a cold hard truth.
00:45:34.800 --> 00:45:35.440
Right.
00:45:36.239 --> 00:45:38.239
And I I guess I'll just leave it at that.
00:45:39.280 --> 00:45:43.599
Well, all all I think where we should leave this is we can all do better.
00:45:43.840 --> 00:45:53.119
There's something that's available for us to do better in and you know, Peter, the uh affordability of this is tremendous, right?
00:45:53.440 --> 00:45:56.880
Uh and so it's it's no longer an excuse ever.
00:45:57.199 --> 00:45:59.760
There's no need to have an excuse, right?
00:45:59.920 --> 00:46:06.559
Like if if you want to see yourself or your team grow, this is it's it's here now.
00:46:06.639 --> 00:46:25.199
I mean, you're talking about besides the fact that we have thousands and thousands and thousands of people from the lending industry already on the platform, uh, tens of thousands of people from around the world who are crossing the 40,000 user mark, uh, staring down the barrel of over 200,000 users uh by the end of this year.
00:46:25.519 --> 00:46:28.159
And it's it's moving at this pace.
00:46:28.320 --> 00:46:34.000
Remember, this it was only it was only like October that we fully released the platform as it is today.
00:46:35.360 --> 00:46:40.480
And it's it's having remarkable results for for people.
00:46:40.559 --> 00:46:42.159
And so I'm excited to be on the show.
00:46:42.239 --> 00:46:43.920
I'm excited to talk to the credit union industry.
00:46:44.079 --> 00:46:47.599
The credit union industry needs to be armed with something like this.
00:46:47.760 --> 00:46:54.079
You all are the best at giving back to your communities and thinking about your members and thinking about your your your team.
00:46:54.400 --> 00:47:03.039
There is no nothing that is more valuable than to give somebody the ability to perform better.
00:47:03.360 --> 00:47:04.159
Could agree more.
00:47:04.400 --> 00:47:09.360
Well, Alex, we got to start transitioning to the second segment of our podcast.
00:47:09.599 --> 00:47:12.480
Now, this is where we sometimes do dad jokes.
00:47:12.559 --> 00:47:15.039
I'm sorry you're not you're not part of the dad jokes.
00:47:15.280 --> 00:47:21.440
Um, but um we need to start transitioning to that that that second segment.
00:47:21.519 --> 00:47:24.639
And today we're gonna play a quick round of Jeopardy.
00:47:24.800 --> 00:47:27.679
So bear with me while I I share my screen.
00:47:27.840 --> 00:47:28.639
Where's my mouse?
00:47:28.800 --> 00:47:29.679
Mouse, mouse, mouse.
00:47:29.760 --> 00:47:30.159
There you are.
00:47:30.239 --> 00:47:32.239
I'm gonna share my screen.
00:47:32.480 --> 00:47:35.440
Um bear with me one second.
00:47:36.639 --> 00:47:39.119
And I'm gonna share.
00:47:41.679 --> 00:47:42.000
Okay.
00:47:43.519 --> 00:47:51.119
Since Alex, I know how passionate you are about leadership development, right?
00:47:51.440 --> 00:47:52.239
Oh, yes.
00:47:52.480 --> 00:47:54.800
And and great leaders in general.
00:47:54.960 --> 00:47:57.039
And by the way, can you see my screen?
00:47:57.440 --> 00:47:57.920
I can.
00:47:58.079 --> 00:47:58.400
I can.
00:47:58.480 --> 00:47:58.719
Yes.
00:47:59.280 --> 00:48:04.800
Um we're gonna do a little leadership, famous leaders, Jeopardy.
00:48:05.039 --> 00:48:08.400
Now, as always, I'll quickly explain this for those who are listening.
00:48:08.639 --> 00:48:16.320
Uh, it's a standard Jeopardy board on my screen, five categories ranging anywhere from one to five hundred points.
00:48:16.559 --> 00:48:17.760
Uh, we have U.S.
00:48:18.000 --> 00:48:28.719
presidents, country, and country/slash empire leaders, movement leaders, and then we have two columns of movie leaders.
00:48:29.599 --> 00:48:30.719
Um, I don't understand why.
00:48:30.880 --> 00:48:34.639
By the way, I didn't again, as always, disclaimer, I didn't create this.
00:48:35.760 --> 00:48:38.559
I just I just Google it and I find it on the internet.
00:48:38.880 --> 00:48:39.840
You're you're the host.
00:48:39.920 --> 00:48:41.280
Uh you're the you're the host.
00:48:41.440 --> 00:48:42.400
Yeah, you don't know what's going on.
00:48:42.480 --> 00:48:44.559
You just you gotta just you're hosting.
00:48:45.199 --> 00:48:45.920
Facts.
00:48:46.159 --> 00:48:46.880
Facts.
00:48:47.199 --> 00:48:53.280
So uh for the for the sake of this, you are team one, Alex, Justin, you are team two.
00:48:54.000 --> 00:48:59.199
Um all and again, you don't have to answer who is, what is, etc.
00:48:59.519 --> 00:49:03.679
When you ask, when you pick the the category, that is your question to answer.
00:49:03.920 --> 00:49:08.159
So, Alex, let's do a couple rounds real quick of Jeopardy.
00:49:08.400 --> 00:49:10.960
Alex, by all means, go for it.
00:49:11.599 --> 00:49:14.000
Uh, movie leaders for 500.
00:49:14.800 --> 00:49:17.360
Well, we'll go one movie leaders one or movie leaders two?
00:49:17.599 --> 00:49:18.320
Which one?
00:49:18.719 --> 00:49:19.760
Oh, one.
00:49:20.719 --> 00:49:26.719
All right, so Brave Autobot Leader fighting for peace and justice.
00:49:27.760 --> 00:49:30.159
Brave Autobot Leader.
00:49:30.480 --> 00:49:33.920
Is this from uh robots?
00:49:34.960 --> 00:49:37.440
Is this from the move the cartoon robot?
00:49:37.599 --> 00:49:38.400
Brave Autobot.
00:49:38.480 --> 00:49:40.000
Oh, oh, oh, oh, Megatron.
00:49:40.480 --> 00:49:43.199
Uh Justin, do you want to steal?
00:49:43.440 --> 00:49:44.559
Optimus Prime.
00:49:44.719 --> 00:49:50.639
Oh, that's that's the answer is Optimus Prime from Transformers.
00:49:50.719 --> 00:49:51.840
Alex, I'm sorry.
00:49:51.920 --> 00:49:52.639
That's incorrect.
00:49:52.800 --> 00:49:54.559
Justin, congratulations.
00:49:54.960 --> 00:49:55.360
All right.
00:49:55.519 --> 00:49:55.760
All right.
00:49:57.280 --> 00:49:58.960
All right, Justin, you're up.
00:49:59.599 --> 00:50:00.880
Uh, we'll go.
00:50:02.480 --> 00:50:04.000
Um, ooh.
00:50:04.320 --> 00:50:06.559
US presidents for 200.
00:50:09.119 --> 00:50:14.800
US president who led during the Great Depression and World War II.
00:50:16.480 --> 00:50:18.400
Uh that would be FDR.
00:50:19.280 --> 00:50:20.960
Alex, do you want to try to steal?
00:50:22.320 --> 00:50:23.360
Oh man.
00:50:25.519 --> 00:50:29.519
I had I I just had um Johnson.
00:50:30.880 --> 00:50:31.199
Okay.
00:50:31.760 --> 00:50:34.800
Uh the correct answer is Franklin D.
00:50:35.039 --> 00:50:36.800
Roosevelt FDR.
00:50:37.280 --> 00:50:37.920
Congratulations.
00:50:38.159 --> 00:50:39.599
Justin, look at you.
00:50:40.079 --> 00:50:40.719
Justin G.
00:50:42.480 --> 00:50:42.719
I know.
00:50:42.960 --> 00:50:43.199
Right.
00:50:43.599 --> 00:50:44.559
Alex, I'm gonna be nice.
00:50:44.639 --> 00:50:45.840
I'm not gonna steal that from you.
00:50:45.920 --> 00:50:46.880
Um, no, no.
00:50:46.960 --> 00:50:47.599
Yeah, yeah, you should.
00:50:47.679 --> 00:50:50.159
It was his it was his first, so yeah, no stealing.
00:50:50.320 --> 00:50:51.679
All right, you did anyway.
00:50:51.920 --> 00:50:52.559
That's right.
00:50:54.079 --> 00:50:54.480
All right.
00:50:54.639 --> 00:50:57.679
Let's do let's do one more round just for the sake of time.
00:50:58.239 --> 00:51:02.079
Alex, please pick a category.
00:51:02.400 --> 00:51:05.119
All right, let's do leaders.
00:51:05.760 --> 00:51:07.519
Just leaders for 500.
00:51:07.840 --> 00:51:10.559
Uh, the country empire leaders for 500.
00:51:10.800 --> 00:51:12.079
Oh, country empire leaders.
00:51:12.159 --> 00:51:14.320
Um, actually, let's do movement leaders then for 500.
00:51:14.559 --> 00:51:16.079
Movement leaders for 500.
00:51:16.559 --> 00:51:23.119
First openly gay elected official in California and LGBTQ plus activist.
00:51:23.920 --> 00:51:25.280
I can't remember the name.
00:51:26.079 --> 00:51:26.559
Shoot.
00:51:27.840 --> 00:51:29.039
I can't either.
00:51:29.360 --> 00:51:30.880
Justin, you want it, you want it?
00:51:31.760 --> 00:51:33.599
All right, so we'll Justin?
00:51:34.880 --> 00:51:35.920
I can't remember the name.
00:51:36.000 --> 00:51:41.280
I I know it, but it's like no?
00:51:41.599 --> 00:51:41.920
Okay.
00:51:42.400 --> 00:51:46.960
So Alex, since no one answered that, go ahead and pick another one.
00:51:47.599 --> 00:51:52.639
All right, let's do uh country empire leaders for 500.
00:51:52.800 --> 00:51:53.360
Let's go there.
00:51:53.519 --> 00:51:53.679
Okay.
00:51:54.320 --> 00:51:59.599
Founder of the Mongol Empire, largest can continuous empire ever.
00:52:02.400 --> 00:52:02.800
What?
00:52:02.960 --> 00:52:04.559
Uh Genghis Khan?
00:52:05.199 --> 00:52:07.840
The correct answer is Genghis Khan.
00:52:08.079 --> 00:52:09.119
Good job.
00:52:09.519 --> 00:52:11.679
That was for 2,000 points, by the way.
00:52:15.360 --> 00:52:15.840
All right.
00:52:16.000 --> 00:52:17.760
Justin, last question.
00:52:18.159 --> 00:52:21.679
All right, I'm gonna go with um U.S.
00:52:21.840 --> 00:52:23.440
presidents for 300.
00:52:24.079 --> 00:52:24.480
U.S.
00:52:24.639 --> 00:52:26.079
pres 300.
00:52:27.920 --> 00:52:31.679
The first president of the United States and leader of the American Revolution.
00:52:31.920 --> 00:52:33.920
Oh my god, give me a break.
00:52:34.639 --> 00:52:38.639
Um American Revolution.
00:52:39.840 --> 00:52:41.519
Oh, uh George Washington.
00:52:41.679 --> 00:52:42.400
Oh, that's pretty good.
00:52:45.840 --> 00:52:46.880
He's just messing with us right now.
00:52:47.119 --> 00:52:48.159
I was like, Justin.
00:52:48.400 --> 00:52:49.199
Justin.
00:52:49.440 --> 00:52:50.079
Justin.
00:52:50.320 --> 00:52:53.760
He just he read the he read the revolution thing before you read the first president thing.
00:52:53.920 --> 00:52:55.920
All right, George, George, George Dubbs.
00:52:56.079 --> 00:52:57.760
Good job, Justin.
00:53:00.159 --> 00:53:04.800
Well, at the end of two rounds, that's all we only have time for two.
00:53:05.119 --> 00:53:08.719
Uh so we have Alex with negative 200, and Justin.
00:53:08.880 --> 00:53:09.599
Congratulations.
00:53:09.679 --> 00:53:12.880
You are the winner of of today's round of jeopardy with 1,000 points.
00:53:13.199 --> 00:53:14.480
Congratulations, Justin.
00:53:14.559 --> 00:53:16.239
What a what a remarkable win.
00:53:16.559 --> 00:53:17.679
What a remarkable win.
00:53:17.920 --> 00:53:18.719
Well, thank you.
00:53:19.119 --> 00:53:20.320
Remarkable win.
00:53:21.199 --> 00:53:26.480
Well, Alex, thank you so much for for spending some time with us.
00:53:26.719 --> 00:53:38.880
Um, greatly appreciate you know getting to know you throughout the course of the years, but you know, your true investment in in trying to make our industry better.
00:53:38.960 --> 00:53:40.159
So thank you very much.
00:53:40.480 --> 00:53:47.360
It's it's it's truly it's truly an honor, and I really hope we can make that impact because this industry, credit union industry, could really benefit from it.
00:53:47.679 --> 00:53:48.480
Couldn't agree more.
00:53:48.639 --> 00:53:50.559
And Justin, as always, thank you.
00:53:50.960 --> 00:53:52.719
Absolutely, it was my pleasure.
00:53:53.039 --> 00:53:57.599
And to close out, thank you again to Optimal Blue for sponsoring today's episode.
00:53:57.679 --> 00:54:00.239
And to all of you, we know your time is valuable.
00:54:00.400 --> 00:54:03.760
Thank you for tuning in to the latest episode of Acuma's On Point Podcast.
00:54:03.920 --> 00:54:05.119
We hope you enjoyed it.
00:54:05.360 --> 00:54:07.280
Until next time, be well, my friend.
00:54:07.519 --> 00:54:08.400
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00:54:08.480 --> 00:54:11.440
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00:54:11.679 --> 00:54:15.119
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