# Customer Service
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Customer Service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer Service is often practiced in a way that reflects the strategies and values of a firm, and levels vary according to the industry. Good quality Customer Service is usually measured through customer retention.
The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strate…
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The goal of this show is to help service-driven entrepreneurs who won small businesses increase 5-star reviews and grow their revenue by retaining their current customers.
Brenda Savanhu is a Customer Service Consultant, she specializes in coaching and consulting with entrepreneurs on how to impr…
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I am a first-generation, triple-minority who grew up in poverty. And before I was 30 years old, I built a decade-long career at The Walt Disney Company. I hired in as a Custodial Cast Member and was able to work my way up to holding one of the most coveted roles at the resort, VIP Tour Guide, but t…
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CX Now is your podcast for intelligent CX.In the CX Now podcast, Lisa Painter, Head of Thought Leadership Experiences at Kustomer, chats with leaders in customer experience to share insights about what’s going on in the industry so you can stay up-to-date.
Why another podcast?
Our in-person CX Now…
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The Customer Service Revolution Podcast is for CEOs, CXOs, COOs, CMOs, CHROs, customer experience leaders, employee experience leaders, and business owners who want to build a service culture that drives referrals, loyalty, employee engagement, and market share.
Hosted by The DiJulius Group, the s…
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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.
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Still In The Fight is a podcast for leaders who believe the best lessons aren't learned in classrooms—they're earned on the front lines. Hosted by retail veterans Art Freedman, Mike Costello, and Rob Feiler, each episode features honest, unscripted conversations about leadership, culture, customer …
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The AI Shift with Gilbert Marcano is a business-focused podcast exploring how AI is changing the way companies operate, grow, and compete.
Each week, we go beyond the AI hype to share real-world strategies, AI agents, workflows, tools, and business use cases—from marketing and sales to customer ser…
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New Business Jump Start Show
If you've ever thought about starting your own business, this is the podcast for you. Perhaps you've had a career doing something else and are ready to finally jump into the entrepreneurial waters. Maybe you're looking to build a profitable side project. Or perhaps the…
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The Shift Change dives deep into the fast-paced world of quick-service restaurants, where great HR isn't just about hiring - It's about survival. Host Bryan Gorman explores how smart people strategies can transform everything from reducing turnover and improving customer service to boosting profita…
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