How to Deal with Owner Churn
Welcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to churn. You need to do more than pay attention – you need to measure it. We’re back to talk about…
What Factors Affect Owner Churn? with Ray Hespen
On The Property Management Show today, we’re talking with Ray Hespen, who has been here before to talk about maintenance, data, his company PropertyMeld, and the dangers of ghost maintenance requests. Today, we asked him to discuss what some of his recent data has been telling him about customer ch…
Podcast Sneak Peek: Owner Churn with Ray Hespen
Meet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the podcast talking about Owner Churn.
The post Podcast Sneak Peek: Owner Churn with Ray Hespen appe…
How Remote Work Is Impacting Property Management Maintenance | Part 2
Summary: The Property Management Show is back this week to continue our conversation with Ray Hespen of Property Meld. In the last episode, we talked about property management maintenance trends and increasing costs. Today, we’re mostly talking about how property managers can position themselves to…
How Remote Work Is Impacting Property Management Maintenance | Part 1
Summary: It’s been a year since we had Ray Hespen, co-founder and CEO of PropertyMeld on The Property Management Show podcast to talk about COVID-19 and its impact on property management maintenance. The last time he was with us, we discussed ghost maintenance – the idea that all these tenants were…
Handling Property Management Maintenance During and After a Crisis
On this week’s episode of The Property Management Show, we have invited the co-founder and CEO of Property Meld to talk to us about the subject everyone’s talking about – COVID-19. Ray Hespen is specifically discussing what’s happening with property management maintenance right now and what we can …
42 - BTW - Transforming Property Management with Ray Hespen
What happens when an engineer sees an opportunity beyond the blueprint? In this episode of Beyond the Work, Chris Caramanica sits down with Ray Hespen, https://www.linkedin.com/in/rayhespen/ co-founder and CEO of Property Meld. Ray shares his unconventional path from mining engineering to multifami…
Episode 183: How AI Is Changing Property Management: Strategy, Risks & What's Next (Part 2)
AI is moving faster than any tech we've seen; if you aren't building a strategy, you're already behind. That's why Matthew Whitaker and Gray Hall invited experts Ray Hespen (CEO of Property Meld), Lindsay Liu (CEO of Super), and Nitan Gupta (CEO of Mason) to share high-level shifts and hidden risks…
Why Maintenance Can Make or Break a Property Management Company | Ray Hespen
In this episode, Ray Hespen shares how maintenance, AI, and data-driven decisions are reshaping property management. Learn how smarter operations can improve NOI, increase customer loyalty, and help companies stay ahead in a rapidly changing industry. Links Ray Hespen on LinkedIn - https://www.link…
60 - Beyond Work Order: The Business Case for Smarter Maintenance - Podcast Palooza Edition
This conversation between host, Shelley Robinson, and Ray Hespen https://www.linkedin.com/in/rayhespen/ of Property Meld, held at Podcast Palooza, hits straight to the heart of how maintenance isn’t just a chore — it’s the secret weapon that can transform property management through technology, emp…
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