When AI can build anything, knowing what to build is everything
Episode web page: https://bit.ly/3QpApnq
Episode summary:
In this special recap episode of Insights Unlocked, host Nathan Isaacs shares key insights and standout moments from Crafted Seattle, UserTesting's annual event for product leaders, designers, researchers, and customer experience professi…
Episode 33: The New Map of Recovery: Rethinking Addiction with Dr. Jason Giles
In this insightful interview, Dr. Jason Giles shares his unique perspective on addiction, emphasizing the importance of understanding it as a map and a drive rather than a disease. He discusses the roots of addiction, the evolution of conceptual models, and practical steps for recovery, offering ho…
Why You Do Not Have A Broken Brain
Most people in recovery assume they have a broken brain, and it hinders them from getting better. But it is not the case. Every person in recovery always has a chance to succeed – all they need is the right support and treatment methods. Tim Westbrook is joined by Dr. Jason Giles, founder of Addict…
How to avoid cultural blind spots in AI-powered customer research
Episode web page: https://bit.ly/4besnoH
Episode summary
AI can summarize customer feedback in seconds—but can it truly understand what customers mean? In this episode of Insights Unlocked, Jason Giles sits down with Chui Chui Tan, cultural strategist, founder of Beyō Global, and author of Resear…
#470: Dr. Jason Giles: Addiction, Redemption & the Power of Saying Yes
What happens when the person who’s supposed to be saving lives is quietly fighting to save his own?
This week, we’re revisiting one of our most powerful conversations with Dr. Jason Giles, whose story takes us behind the white coat and into the realities of addiction, burnout, recovery, and redemp…
Jason Giles | Why AI Makes Design Judgment More Valuable
AI has transformed how quickly we can design, prototype and ship products. But as execution becomes cheaper, one question becomes even more important:
What makes human designers valuable?
In this keynote, Jason Giles explores why the future of UX isn’t about competing with AI, it’s about strengthe…
Stop staying in your lane: How AI is reshaping product teams
Episode web page: https://bit.ly/4gt1TTy
Episode summary:
In this episode of Insights Unlocked, Nathan Isaacs sits down with UserTesting Chief Scientist Ranjitha Kumar and Vice President of Customer Intelligence Jason Giles to explore how AI is reshaping the product development lifecycle—and what…
The AI design trap: Why shipping faster isn’t enough
Episode web page: https://bit.ly/4cqygzK
Episode summary:
In this episode of Insights Unlocked, host Jason Giles talks with Roger Wong, former Head of Design at BuildOps and an independent design consultant whose career spans Apple, Microsoft, Samsung, and startups, about what AI is (and isn’t) …
The 80% problem: What AI still needs from humans
Episode web page: https://bit.ly/4AkBzTc
Episode summary:
In this episode of Insights Unlocked, host Jennifer Artabane talks with Ranjitha Kumar, UserTesting’s Chief Scientist, and Jason Giles, UserTesting’s Vice President of Customer Intelligence, about a question that becomes more important as …
Episode 949: Breakfast Club Travis Scaggs 10/7
Travis talks with Jason Giles, Commonwealth Attorney Johnathan Gay, Niccole Harris and Brey Foster about a Homeless Awareness Event going on Saturday in Downtown Maysville.
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