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The Price And The Phone Line

Reuters reported on 29 September that McDonald's runs a pricing engine that analyzes millions of daily transactions across nearly 14,000 restaurants and generates what the company calls "the optimal price" for each item at each location, using among other things an estimate of how much local custom…

Costco Let The Bots In

On its 24 September earnings call Costco's CFO said traffic from AI search grew triple digits for a second consecutive quarter, converts better than any other source, and sells the membership itself. He named Gemini, Anthropic and OpenAI as the sources, and said teams are cleaning up product data a…
Every product a company makes has a bill of materials: every part, its cost, its supplier. The company that makes those products has no equivalent document for the work its people do. This weekend edition is about that missing document, the bill of work, why almost nobody has one, and how to build …
On Friday 25 September Microsoft rebuilt Copilot into one app with three tabs: Home, Code and Autopilot. Home puts Word, Excel and PowerPoint inside the assistant and adds a Today panel across mail, calendar, Teams and tasks. Code lets anyone build an app or workflow by describing it, hosted in the…
On 30 September, Italy's implementing decree for the EU AI Act takes effect, and it reads less like a compliance rulebook than a set of courtroom rules. In any damages claim involving an AI system, a judge can order the company to hand over the system's logs, its risk-management file, its technical…
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