SOBRE ESTE EPISÓDIO
Welcome to The Intelligence Advantage podcast.
In this episode, Gary Miller sits down with industry veteran Basha Galvin to uncover the fascinating and, at times, harrowing experiences from her nearly 40-year career in investigation and intelligence. From her early aspirations to join the army, through challenging days in the Metropolitan Police, Basha candidly reflects on the realities of discrimination, undercover police work, and the formative incidents that shaped her professional journey.
Listeners are taken behind the scenes of some of Basha’s most memorable undercover operations, including the high-stakes case of a kidnapping and a daring money laundering sting spanning multiple countries. The conversation delves into workplace challenges, her transition into the private sector with major banks, and the differences in culture she encountered. Along the way, she shares wisdom on investigative interviewing and balancing personal life with the demands of such a high-pressure career.
Timestamps:
00:00:00 Introduction
00:07:36 Joining the police force
00:12:14 Undercover police work challenges
00:18:42 Diversity efforts in the police force
00:24:52 Ransom payment in Deutsche Marks
00:27:11 Smuggling money in books
00:34:41 Undercover work while on maternity leave
00:37:30 Meeting Ron and leaving Citigroup
00:45:57 Dealing with volatile management
00:51:16 Skills from police to corporate investigations
00:53:33 Building rapport with interviewees
00:58:27 Lawyers as investigators discussion
Ready for an inspiring conversation filled with real-world lessons, unforgettable stories, and expert insights into the world of investigation? Don’t forget to subscribe to the Intelligence Advantage podcast for more fascinating discussions with industry leaders and to stay updated on future episodes!
Video Production & Editing: PodLab
https://www.podlab.agency/
#IntelligenceAdvantage #TheIntelligenceAdvantagePodcast #GaryMiller #BashaGalvin #PodcastInterview #UndercoverPolice #InvestigationStories #TrueCrimePodcast #WomenInLawEnforcement #PoliceCorruption #DiscriminationInThePolice #FinancialCrime #CorporateInvestigation #MetPolice #RealLifeDetective #PodcastRecommendations
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What was the scariest situation, if you can remember,
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Basha, that you were in and what did you do? One
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of the most scariest one was meeting this chap who
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had kidnapped a young adult as let's say.
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So he was kidnapped from school. You know, Dr.
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Octa, the pizza people, I call them the yogurt people. Oh yes,
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yes I do. I love their pizzas. Yeah, yeah. His son was
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kidnapped, held underground in a coffin
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and in a coffin with air holes
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in this guy's garage out in, in
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Austria. What was the most satisfying undercover job that
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you did? Welcome to the Intelligence Advantage
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podcast where I, Gary Miller, get to talk to the movers and
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shapers in the investigation and intelligence industry and
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find out exactly how they got to where they are today.
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Today I'm absolutely thrilled to be joined by someone
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I've known for many moons, whose career spans
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nearly, I think Basha, 40. Nearly 40 years in the
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investigation space and you only look 21. So how do
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you do it? And has been in an
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investigated multi industry. She's been in the public sector,
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in the private sector and got a
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wealth of experience. So I'm absolutely delighted to have you with
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us, Basha. Thank you for joining me. No, thank you, Gary
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and oh, looking forward to it. Albeit I don't like
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talking about my personal life that much. But yeah, I can share
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some experiences with you. Excellent. That's the
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whole name of the game. I wasn't going to start with this, but as I
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was entering your information in my WhatsApp and
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contacts, I just thought you, you couldn't have a more appropriate
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name for a kind of tough investigator, could you? So
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how did you end up with Basha? I know it's a, it's probably
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a truncated form of a nice long Indian name, but it's,
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it's really. Does the name. Did you the name choose you or you
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choose the name? It was given to me, really? My full name's
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kbacho and when I was in the police in uniform
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in Ealing, you had to attend the many late
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night disturbances, let's call them. And
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I had to handcuff somebody and wrestle them down.
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And my family called me baksho and I
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told everybody to call me back show. But after that incident it was just
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shortened to Basher and it stuck for the last
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40 years. That's all I can say on that. But I didn't hit
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him. We just had a wrestle. You just had a wrestle. Excellent.
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And we don't even need to ask who came off the worst. We don't need
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to ask so. And also I've got to bring this into it because you are
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like the. You're the real life version of DI
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Ray. I'm sure you've watched that program, have you? Yes,
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I've seen bits of it, yeah. So it's. Did she model
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her series on you, do you think?
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I think she probably modeled it on many police officers over time.
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So, you know, initially when I joined, I actually
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wanted to join the army. When I first went home
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and told my parents, I want to join the army, and they both said no.
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So I thought, okay, I'm not going to tell them what I'm going to do
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next. And it was a case
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of I applied for West Midlands Police initially
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because I'm from Birmingham. Yeah. And my parents
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both come from India. And was that. We had
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some strict up bring in. They weren't that strict really, as
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what perhaps some people would say they should have
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been with us. And I applied for West Midlands
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Police, went through the interview process. My mom thought I was just going for
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job interviews. And then as we were getting closer to the
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application, they said, right, we need to send somebody around your
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home address. And in those days they used to interview the parents and the family
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and check where you live. I don't know if they still do that, to be
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honest. So they turned up and I thought, right, this
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is okay, because my mom and dad's English is not great.
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I'll be doing the translation and I'll just answer the
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questions for them. And they turned up with an Asian
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police officer who was fluent in Punjabi. And I was like, oh, God,
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I'm really shot in the foot here.
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And I didn't realize they wanted you to be present, did they? They weren't going
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to just suddenly appear to a. A surprise visit without you
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around. And my dad was very good.
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He actually turned around and said, well, if that's what she wants to do, we're
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fully supportive. And so I nearly fell off the chair
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thinking, that's not what I thought he would say. And, yeah,
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so there I was, ready to join the West Midlands Police and I got
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turned down. I was like, how on earth did I get turned
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down? And one of the police officers said to me, you should apply for the
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mattress, the Metropolitan Police. So that's what I
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did. And funny enough, somebody had prepped me, another
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police officer, for the interview and he said, if they say,
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why weren't you accepted for West Midlands Police? He said, just
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say that was their loss. This could be your gain. And that's what I did.
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Do an interview and I got accepted.
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So off I went for 20 weeks training at Hendon and
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I think my family thought, still thought then, that
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I was not going to do it. They just thought I was just going through
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the interview process. Back in
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sort of 1987 when I joined, obviously the police
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weren't well thought of by the Asian community. So I do have.
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My brothers didn't speak to me for a couple of years because they
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were against the police for their own dealings with
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the. And some of my male relatives were like,
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why on earth did you go and do that? And they just could
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not understand the decision either. But it was something I always wanted to
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do and I'm really glad I did do at the end
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of the day, albeit I left after 12 years.
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Yes. And what was the passion, what was the
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burning ambition inside of you that. And I know
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you said you would have preferred the army, but was it to do.
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What was it to do with discipline, rank, costume? Did you like the
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outfit? What was it? It's interesting because it was to
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help the community. It was. I can make things better.
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Call it whether I was naive or not, but I do think I did do
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a good job. Dealt with many sexual harassment cases,
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domestic violence incidents, put my language skills to
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use, et cetera, et cetera. So it was coming from a
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place of caring and something I wanted to do
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and. Sorry, what was your other question? My question,
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Sorry, it was really wrapped up in the same thing. It was what drew
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you. That's why you were looking at public service, you wanted to make
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a difference. And now that you look back, do you. I think
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you've said, did you feel that the way.
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Cause you can't help but think of DI Ray. I just finished
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the series, which I thought was so, you know, it
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was so close to what I imagine the reality is in
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terms of an Asian, a clever
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Asian woman in the police force. But
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looking back, do you feel you made a difference? I feel
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I made a difference, albeit there was ups and downs
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and I probably wouldn't have laughed if it wasn't for a number of
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incidences and the buildup to those. So,
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I mean, when I joined, I was obviously in uniform, did the
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20 weeks at Hendon, and there's a couple
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of things that always stood out. When I joined, I was posted
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to Ealing. I was afraid of getting Southall because I knew so many
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people who lived there in the Asian community, I had relatives
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there, et cetera. So I did say that it's easier if
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I'm somewhere else. And luckily, I got Ealing and Acton,
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which was a great ground to work there. When I
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joined, I was with four other police officers and we were new. And
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you parade in the basement and you have a
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police sergeant and a police constable looking after you
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in uniform to talk you through what your day looks like. And
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you know, you mentioned uniform, so we used to have to wear skirts like
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women didn't wear trousers in those days. And
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you had your skirt and your little jacket
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and your nice hat. And when we paraded the first day,
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I'll never forget to this day, the sergeant started adjusting
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my clothing like, your belt's not right, this, that and the other. And you're standing
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there, arms by your side on parade. And when we
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finished, the other four said to me, are you okay? And I was
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like, I didn't expect that. But yeah, who am I going
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to complain to kind of thing.
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I'm pretty sure that can't happen these days, right? I'd like to think it doesn't.
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And I think if it happened to me today, I might say something.
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But the naive me back then was this was
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all new. And the other thing was we went off
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on our roster and you're on
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shift with other teams and there was only myself
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and one other female with, I think it was about 18 police
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constables, all male. And I was told
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that I'd be walking with one of the most, you know, senior police
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officers there who had been there 20 odd years.
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So off we went and he says, I'll test her. So
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I remember, never forget to this day, he was speaking to this
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young lad who had committed a traffic offense. And he was
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standing on his toes and poking him in the chest as he was talking
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to him. And the young chap said, he's standing on
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my feet. And I was thinking, he's standing on his feet, what do I do
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now? And he finished his rant, let's call it. But
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he didn't know how to write the ticket because the new fixed penalties had come
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in. So he said, you write the fixed penalty. So I wrote the
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penalty, went back to the station and he sort of said to everybody during
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the break, she's all right. And that was like my acceptance.
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I wonder whether it was. You're right, because you didn't say anything about him
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physically assaulting might be a little, a little
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heavy, but he certainly was, you know, that kind of thing. Or whether
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it was that you didn't make fun of him for not knowing how to
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write out the ticket. But whatever it was, you clearly passed muster.
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Yes, Passed muster on that. And very quickly
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you could see. I don't know whether they would call it banter,
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but there was all the racist, sexist jokes going
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on and it was just something you lived with
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and there was initiations and
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luckily it didn't happen to me. Of police women being
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moved from one station to another, being grabbed and having
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their bottom stamped with the. Another police
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station's official stamp to. As a joke,
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things like that. And it was just something. I suppose
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it's. It's, you know, you look back at it and it's quite sad, but we
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just had to accept because nobody was listening. If you
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did complain and you found in those days, it was the old adage, if
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you complained, you were moved station not the problem
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itself was dealt with. Yeah. Not the person, but.
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So I guess. Did you know
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or feel that the Met was a.
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Which is the impression I'm getting, but it's probably the person
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I'm thinking of told me this. It was earlier. It was in the
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60s rather than in the 80s. But had the reputation
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as being of being a corrupt police force.
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Had that dissipated by the time you joined? No, I
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would say not. There was a couple of instances where
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there was morning raids and you'd have your arrest
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warrant and you'd all charge it, but there'd be nothing there. So
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you'd think, well, somebody's tipped them off, we're coming.
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And it could only have been somebody internally.
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Right. There was that. I was very lucky. At an early age,
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within my two years, I was asked if I wanted to be an undercover
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police officer by one of my Jewish colleagues, who also
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stood out as not fitting the mold of
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what we had in the police service at the time, which was, you know, white
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male. And when he approached me, I was just like, I don't know
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what you're talking about, like, what's undercover?
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And then he explained to me what it was.
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And we only did two weeks training that.
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And I suppose it worked for me because I could wear Asian
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clothes. I was fluent in Punjabi and Hindi and,
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you know, because of my color and some. Most people didn't think I was Asian
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at all. So if. If I went with
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a white undercover police officer or worked with a Jewish
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colleague, they would never put the mix
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as being undercover officers. And Satsu. You
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know, that part of it was tough.
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And I did do a lot of work there from
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sort of. I think I did about eight years sort
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of working on different projects at different times.
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Yeah. Different police officers. Wow. I mean, it sounds like you
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Went into undercover quite quickly after joining the
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force, or was it longer than I am suspecting? No, it was
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within the two years probation you used to have to do in those days.
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Wow. And I was lucky then. That was quickly posted. Yeah,
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it's quite a tough assignment. And were you still in Ealing and Acton, or do
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you change? Or is it anywhere you go as an undercover? You go anywhere.
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And I was lucky sometimes. I did work abroad in Europe,
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so that was good for some of the cases I did. And,
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yeah, it was the parent, but interesting enough,
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none of my family knew. Just do it, because I just kept it
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completely separate from work life.
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Wow. And if I may intrude, were you living at home at that
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stage or had you found a partner and
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living with them? Who were you taking your secrets home
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to, as it were? I'm divorced now, but I did have a partner
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who was a police officer at the time he left and
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joined the legal profession. But it was
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interesting times because when we met, obviously we met
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at work, he was white, I was Asian, and
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the racist abuse was there and you'd get letters shoved
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through your locker and you're thinking, what is going
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on? I thought these were my friends and colleagues because we both worked at the
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same station, but the minute. And was that alien and
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acting as well or not? Yeah, yeah, yeah. So it was
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a real work romance. You joined the station and found your husband. Right?
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Yeah, yeah. But he left and I stayed in the police,
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so. But he did have an understanding of what I
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was doing, where I was going, et cetera, which helped in a
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way. Did he. Did he. Did he end up having to pick any.
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Well, I say pick any, but engage in any
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fights or altercations because of the way you were treated?
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There was one particular incident that stood out for both of
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us. We'd been for dinner and we'd been for dinner in
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Ealing and we got back to the car and I was just about to open
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the car. Yeah, door handles in those days. And it was completely
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smeared in dog shit, basically.
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And it was like, well, I don't think it's anybody we've
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arrested, kind of say.
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And after that, I did sort of launch a
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complaint and I was moved, which
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was fine. You were moved? Yeah. This was from Ealing and
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Acton, was it? Yeah, yeah, yeah. Wow,
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that's troubling. And we can only
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hope that it's got better. You mentioned. If I may,
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and tell me if I'm treading on too
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sensitive ground, but you mentioned your brothers were not too
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enchanted with Your decision to join,
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was that just. I say just, was that because of a real
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ingrained experience of being targeted,
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discriminated, or was it they were happened to be operating
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on the wrong side of the law? No, it was because they were targeted.
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Where we lived in Birmingham and it was
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predominantly white police officers at the time, and
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they had been stopped and searched or, you know, harassed by police
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kind of thing, and that's where it all came from. And back in,
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you know, back in the 80s, there was a lot of unemployment about, et
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cetera. So they weren't on the wrong side of the law. It was more
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harassment. Luckily, they've never been on the wrong side of
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the law. No. That is fortunate. And did it ever. Did
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that ever happen to you, that you were obviously
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not in uniform the whole time when you were out, you were the target
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of deliberate racial discrimination
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which only emerged or when you'd say, well, I'm actually a
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police officer. Did you ever get into that scenario and what happened?
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I didn't actually, because I suppose, as I say, because of my coloring,
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not many people can guess, but it was more because
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I suppose my colleagues knew that I was Asian as
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opposed to, and then had an Asian name as such.
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And in light of, I guess, the sad but
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prevailing social and ethnic
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discrimination that you would have faced, I guess it wasn't
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that much of a surprise to you, or were you totally
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gobsmacked when having joined what was supposed to be
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a force that was there to uphold the law, that they were
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amongst the biggest perpetrators of the discrimination and
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the just totally inappropriate behavior.
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It came as a surprise because it's people you're working with,
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that's more of it. That comes as a surprise.
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And, you know, they were actively recruiting
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Asian people, people of different minorities, to join the police.
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You know, when I joined, the Black Police Officers
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association was set up, so that was all new. We all
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had to attend. I think it was Hendon again. And,
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you know, it was all black and Asian police officers and we talked about,
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you know, what you're seeing, etc. So it came as
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a surprise because, hang on, you're trying to change the
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image, but you're still not changing the image
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entirely. So when I hear stories today about
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racial harassment, sexual harassment, I was like thinking, this has
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been going on for years. Why can't they fix it? And what's
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the answer to that? Why is it that's just human beings or is it
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the police? They feel that they are entitled
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to, as it were, displace
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onto their colleagues, their Built in
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racism. I think it was probably some,
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you know, it wasn't all. There were really good police officers
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at the time that I worked with and I have to say I didn't see
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it with female colleagues. Oh, that's one thing I will
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see. And I think it should have changed today. And you're
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trying to understand why it's not changed today. That's the thing,
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I don't think. I mean, I haven't read the paper recently. You see
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many female officers who are
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sexist, racist. They probably are, I don't know. But it
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really is trying to change the mindset of,
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you know, what happened then. So, you know, for example, I was bullied at school
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for being Asian. Right. You just sort
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of think when you join the police service, you can stop
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that. And you don't expect your colleagues to be bullying you as
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well. Throughout your childhood, people
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knew you were Asian and people would spit and shout at
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you. But it was almost like an expectation. As we were growing up,
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you knew it was going to happen. It's so sad. Had
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your parents been brought up in the UK as well?
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No, my mom and dad came over from India, you could say
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part of the Windrush kind of things. My dad worked in a factory.
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I see. And my mom, you know, worked from home. And
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then, you know, my mom and dad did buy a shop. It was an honor
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corner. And she ran that for 30 years.
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Oh, my God. Okay. And that was in Birmingham, was it?
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Yes, in Birmingham. And you don't have any Brummie
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accent at all, so clearly I do when I go back. I
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was there this weekend. Sister did a fundraiser
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for British Heart Foundation. She did very well, actually, for my dad's
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10 year anniversary. But it's a
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place that I absolutely love and I love going back there. So I'm so grateful
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for families putting up with me when I go back.
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And was there ever that or maybe more than one occasion where
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mum and dad sat down and said, now look, Basha,
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this is the kind of behavior you're gonna face at school.
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Or maybe they had no idea because they weren't schooled, I think you said
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in the uk. No. And we didn't tell them because
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we'd come home and you wouldn't tell them because
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we were well behaved kids. You know, why would we upset mom if
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she found out? Or we'd tell her. I see. Gosh. It would be upsetting your
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parents rather than being afraid to tell them that you were being
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bullied and not strong enough. It was more out of. They Would get really
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upset. Is that it? Yeah, yeah. And then I didn't want my mom and
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dad sort of going out there and trying to put it right either
361
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because they may get hurt, bullied, shouted out, etc. As well.
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So, yeah, it was out of respect for them. We didn't really tell them.
363
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Right. And being Jewish myself, you
364
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mentioned Jewish police officers, which I guess now there are
365
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more in the same way there's more Asian. But they would have faced
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similar discrimination, would they? With, you know, the usual
367
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taglines and words and stuff like that. Yeah, definitely,
368
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definitely. So we were like comrades as
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such. We had each other to sort of sound off. You were the
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minorities and were there actually any black police
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officers? Cause you mentioned the Black Police Officers association. Or
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was that not yet something that was
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occurring within the police force? There was some, but I did
374
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directly work with some. I worked with some and spoke to some as I worked
375
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undercover. It was. Right. That was, you know, where
376
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you'd see them as such, but on a day to day basis. Not,
377
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not many I worked with. It was still few
378
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if you look at the size of the metropolitan police at the time.
379
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Yeah. And undercover work
380
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is also. Is obviously always intriguing to
381
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those mere mortals like me who
382
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can only either dream or imagine what it's
383
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like. What was the scariest situation, if you can
384
00:24:02,440 --> 00:24:06,040
remember, Basha, that you were in and what did you do?
385
00:24:07,240 --> 00:24:10,840
One of the most scariest one was meeting this chap
386
00:24:10,920 --> 00:24:13,800
who had kidnapped a young
387
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adult, let's say. So he was kidnapped from school,
388
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you know, Dr. Upter, the pizza people, I call them the yogurt
389
00:24:22,320 --> 00:24:25,740
people. Oh yes, yes, I do. I love their pizzas.
390
00:24:25,740 --> 00:24:29,540
Yeah, yeah. So his son was kidnapped,
391
00:24:29,940 --> 00:24:33,780
held underground in a coffin and
392
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in a coffin with air holes in this
393
00:24:38,659 --> 00:24:42,340
guy's garage out in Austria. And
394
00:24:42,340 --> 00:24:44,740
what he had done was he had rigged it with
395
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electrodes so if he screamed or shouted, he would get
396
00:24:49,860 --> 00:24:53,610
electrocuted. Oh my God. And you can read about
397
00:24:53,610 --> 00:24:57,130
it in the paper. Unfortunately, the
398
00:24:57,130 --> 00:25:00,650
chap dropped a hammer or whatever had set off this
399
00:25:00,970 --> 00:25:04,610
electrodes and the poor young
400
00:25:04,610 --> 00:25:08,290
chap, you know, his hip, everything burnt. So he's been
401
00:25:08,290 --> 00:25:11,930
left disabled for life. The ransom
402
00:25:11,930 --> 00:25:15,290
was paid and it was paid in
403
00:25:15,290 --> 00:25:18,710
deutsche marks at the time the family paid the ransom, the
404
00:25:18,710 --> 00:25:22,350
individual, and the ransom was never recovered. And
405
00:25:22,350 --> 00:25:25,990
I came in sort of about six years after this had happened.
406
00:25:25,990 --> 00:25:29,510
And various undercover officers had met this gentleman who
407
00:25:29,510 --> 00:25:33,270
claimed to have the money. And the Deutschmark had been
408
00:25:33,350 --> 00:25:37,110
removed from the currency at the time, because his family was so powerful,
409
00:25:37,590 --> 00:25:41,310
the government recognized that there's somebody out there with this note. And
410
00:25:41,310 --> 00:25:45,030
I've actually got a certificate on the wall behind me, actually. And
411
00:25:45,190 --> 00:25:48,790
it was a case of, right, we need to recover the ransom. How do we
412
00:25:48,790 --> 00:25:52,590
go about that? And 1, 2, 3, 4 police officers had
413
00:25:52,590 --> 00:25:56,150
been in. And then I met him in Brussels in a really nice hotel.
414
00:25:56,550 --> 00:26:00,110
And I came in, I moved into undercover finance. At the time,
415
00:26:00,110 --> 00:26:02,870
I used to do drugs. As I said,
416
00:26:04,470 --> 00:26:08,310
I'd be the bag lady. I'd be the bag lady
417
00:26:08,310 --> 00:26:12,070
for that. But it was very unsavory places.
418
00:26:12,070 --> 00:26:15,920
And I. And then I quickly learned, you know, the money is where you can
419
00:26:15,920 --> 00:26:19,600
play a better role. You get nicer hotels, you get nicer restaurants to
420
00:26:19,600 --> 00:26:23,320
go to, a little bit bigger expense account. I'll
421
00:26:23,320 --> 00:26:26,840
move into finance. So basically, I was laundering funds,
422
00:26:27,800 --> 00:26:31,320
and he wanted to launder this money. So I met him at this hotel,
423
00:26:31,640 --> 00:26:34,920
introduced through another undercover officer. Very, very
424
00:26:35,080 --> 00:26:38,360
scary guy, had the most cold blue eyes.
425
00:26:38,840 --> 00:26:42,520
And I went through the deal and he shook my hand. He had a very
426
00:26:42,520 --> 00:26:46,260
strong handshake and said, I'm going to bring the money over to
427
00:26:46,260 --> 00:26:49,500
London. Because we needed to get him out that jurisdiction to be able to have
428
00:26:49,500 --> 00:26:53,220
him arrested, et cetera, et cetera. We arranged to meet. The Park Lane
429
00:26:53,220 --> 00:26:56,940
Hilton actually shook my hand and said, if this goes wrong, I
430
00:26:56,940 --> 00:27:00,100
will find you and I will kill you. And I thought, I've heard this before,
431
00:27:00,100 --> 00:27:03,860
but I think he actually means it. Wow. What nationality was
432
00:27:03,860 --> 00:27:07,620
he? He was. Oh, that's terrible. I can't remember.
433
00:27:08,660 --> 00:27:12,270
I'd have to look at the certificate again. Austrian. He was
434
00:27:12,270 --> 00:27:15,190
Austrian, Yes. Yeah. So
435
00:27:16,150 --> 00:27:19,990
off we go. And he. We have conversations
436
00:27:19,990 --> 00:27:23,790
on the phone. I work out the financial, how I'm going to
437
00:27:23,790 --> 00:27:27,310
put the money back in the system, how we can get him clean money
438
00:27:27,310 --> 00:27:30,950
out. And so he travels to London, and
439
00:27:30,950 --> 00:27:34,670
what he does is he hires a white van, buys a lot
440
00:27:34,670 --> 00:27:38,350
of encyclopedias, cuts out the pages and the
441
00:27:38,350 --> 00:27:42,110
encyclopedias like they do, puts all the money inside, had all the
442
00:27:42,110 --> 00:27:45,310
books resealed, and travels to London.
443
00:27:45,470 --> 00:27:49,070
Obviously, he was being watched all the time he was doing this.
444
00:27:49,470 --> 00:27:53,230
And it was a case of would the meeting go ahead or
445
00:27:53,230 --> 00:27:56,750
should they. What they call strike, knowing he's got
446
00:27:56,910 --> 00:28:00,270
the money. So, you know, they obtained all the necessary
447
00:28:02,370 --> 00:28:05,810
approvals, and they broke into the van at night,
448
00:28:06,050 --> 00:28:09,890
checked one of the pd, gave a thumbs up. Yeah, the money's there.
449
00:28:11,330 --> 00:28:14,930
And when he went to the van, prior to me meeting him,
450
00:28:15,090 --> 00:28:18,810
they arrested him with all the money in town prior to
451
00:28:18,810 --> 00:28:22,610
the meeting. Yeah, yeah. So I didn't have to see him again. But obviously he
452
00:28:22,610 --> 00:28:26,450
guessed what had happened and
453
00:28:26,450 --> 00:28:29,570
that went to trial. He got sentenced. Then
454
00:28:30,690 --> 00:28:34,490
the family did want to sort of take us to Austria, you know, fly us
455
00:28:34,490 --> 00:28:38,290
over and this, that and the other. But obviously we couldn't. So we just
456
00:28:38,290 --> 00:28:42,090
said, thank you. No, thank you. So that was probably the
457
00:28:42,090 --> 00:28:45,010
most disturbing one. But, yeah, I think,
458
00:28:45,650 --> 00:28:49,450
as a matter of interest, why did they want to nab him
459
00:28:49,450 --> 00:28:53,050
here? Surely they would have preferred to nab him in Austria, where the family were
460
00:28:53,050 --> 00:28:56,530
and where he would keep. Get a bigger. Because the actual kidnapping
461
00:28:56,530 --> 00:29:00,210
offense. But you didn't tell me where it was. I'm assuming he didn't.
462
00:29:00,370 --> 00:29:04,010
He wasn't. Or he was kidnapped in London, in England? No, no, he was
463
00:29:04,010 --> 00:29:07,250
kidnapped abroad. Sorry, in his home country. Yeah, yeah.
464
00:29:07,810 --> 00:29:11,490
It was something to do with the regulations and I think it was more
465
00:29:11,490 --> 00:29:14,970
to do with three or four. I think he'd had about 10 undercover
466
00:29:14,970 --> 00:29:18,770
officers go into him and nobody had actually managed to pull him
467
00:29:18,770 --> 00:29:22,620
to a meeting with the money was to give it the flavor.
468
00:29:23,900 --> 00:29:27,540
Were you working hand in glove with the Austrian police as well,
469
00:29:27,540 --> 00:29:31,380
or the original police? Austrians. The Brussels police, because
470
00:29:31,380 --> 00:29:32,540
obviously you had to approve.
471
00:29:35,100 --> 00:29:38,380
It was jurisdictional all the way. Customs.
472
00:29:39,980 --> 00:29:43,780
This fellow was the actual perpetrator of the kidnap. He wasn't
473
00:29:43,780 --> 00:29:47,380
just somebody who was laundering money for the kidnapper. No, he was a
474
00:29:47,380 --> 00:29:51,140
perpetrator. Dieter is his name. There's
475
00:29:51,140 --> 00:29:54,740
a film made about it, actually. I've watched it. Yeah,
476
00:29:54,980 --> 00:29:58,820
it's a really old film. And do you remember how long he went down
477
00:29:58,820 --> 00:30:02,660
for? I think he didn't get that long at the end
478
00:30:02,660 --> 00:30:06,100
of the day, because of the time had passed since the crime
479
00:30:06,580 --> 00:30:10,300
and us recovering the currency and all sorts. I think he got six, seven,
480
00:30:10,300 --> 00:30:13,940
you know, something like that. God, that's.
481
00:30:15,060 --> 00:30:18,560
It was more moving to sort of see what this
482
00:30:18,560 --> 00:30:21,960
poor young man went through and what he has to live with for the rest
483
00:30:21,960 --> 00:30:24,800
of his life. So when. When
484
00:30:26,400 --> 00:30:30,120
this. This kidnapper was it. Sort of
485
00:30:30,120 --> 00:30:33,920
not for a long time until he was. How was he. Sorry, I'm.
486
00:30:34,000 --> 00:30:37,280
I'm falling over myself here. How was. How was he
487
00:30:38,960 --> 00:30:42,720
found? What was the break that led to finding the
488
00:30:42,800 --> 00:30:44,800
poor victim inside this box?
489
00:30:47,930 --> 00:30:51,690
No, no, the ransom was paid, so he released him, but obviously released him
490
00:30:51,690 --> 00:30:54,090
in poor medical health, let's call it.
491
00:30:55,370 --> 00:30:59,010
Yeah, terrible. And there's pictures of, you know, this young man.
492
00:30:59,010 --> 00:31:02,770
You'll find them online. Yeah. Which was really tough. Wow. What
493
00:31:02,770 --> 00:31:06,250
a. What a sad. What a sad. He was
494
00:31:06,250 --> 00:31:10,090
arrested. Yes. Really. And
495
00:31:10,330 --> 00:31:13,570
I don't know, but I suspect he could only have been done for some money
496
00:31:13,570 --> 00:31:16,810
laundering infractions rather than the actual off.
497
00:31:17,590 --> 00:31:21,430
And I'm surprised he never got extradited. And he did. He did back
498
00:31:21,430 --> 00:31:24,950
home. He did, yeah. That's why I said it was a jurisdictional
499
00:31:25,030 --> 00:31:28,470
police thing. The ruse was to get him out the country
500
00:31:28,790 --> 00:31:32,470
because he felt more comfortable in London as well. He actually wanted
501
00:31:32,470 --> 00:31:35,630
me to bring the money from that. And I said, why would I take the
502
00:31:35,630 --> 00:31:39,470
risk? It's not my money I'm laundering, you know, kind of thing.
503
00:31:39,470 --> 00:31:43,270
Right. And also he did. Yes, sorry, carry
504
00:31:43,270 --> 00:31:46,970
on. He had buried the notes and
505
00:31:47,210 --> 00:31:51,050
he was in prison for part of it. Part of the kidnapping.
506
00:31:51,370 --> 00:31:55,010
Sorry, I forget. Yes. God, I'm getting old. He
507
00:31:55,010 --> 00:31:58,810
was in prison for part of the kidnapping
508
00:31:59,050 --> 00:32:02,810
and he had buried the notes. And some of the notes were ruined when
509
00:32:02,810 --> 00:32:05,370
we recovered them. So much so.
510
00:32:11,940 --> 00:32:15,140
You'll see it on camera. That's it,
511
00:32:16,020 --> 00:32:19,620
yes. Wow.
512
00:32:19,700 --> 00:32:22,980
So if I understood you correctly, you said that
513
00:32:24,580 --> 00:32:28,220
he requested. Was it a large amount that he was demanding? Was it like
514
00:32:28,220 --> 00:32:32,020
multi millions or what? It was quite a large amount for the time.
515
00:32:32,100 --> 00:32:35,140
And that's the thousand deutsche mark Deutschmark.
516
00:32:36,820 --> 00:32:39,220
And you said something that intrigued me. You said that
517
00:32:40,520 --> 00:32:44,120
Germany decided to. Or was it Austria decided
518
00:32:44,120 --> 00:32:46,840
to pull the currency or something.
519
00:32:47,960 --> 00:32:51,600
Yeah. If you Google it, the currency was pooled at the time because the
520
00:32:51,600 --> 00:32:54,840
kidnap ransom was never recovered. And so
521
00:32:56,520 --> 00:33:00,000
explain to me what that actually meant. Because you can't just say people will not
522
00:33:00,000 --> 00:33:03,240
be using Deutsche marks anymore or that's the
523
00:33:04,360 --> 00:33:07,320
note itself. They changed the note. It's a thousand.
524
00:33:09,300 --> 00:33:13,140
And they changed the note and changed the denomination
525
00:33:13,220 --> 00:33:16,940
of that note. The 1000 Deutschmark was never available. Yeah,
526
00:33:16,940 --> 00:33:20,780
I see. Yeah. And do you know what? I've never opened this frame because
527
00:33:20,780 --> 00:33:23,140
it was given to me, you know, obviously by New Scotland.
528
00:33:25,300 --> 00:33:28,660
I think that is one of the genuine notes at the time.
529
00:33:29,540 --> 00:33:33,340
And apart from that, what was the one most. That was
530
00:33:33,340 --> 00:33:37,140
the scariest. What was the most satisfying? It could have been scariest as well.
531
00:33:37,680 --> 00:33:41,440
What was the most satisfying undercover job? I would say that was probably
532
00:33:41,440 --> 00:33:45,200
the most satisfying. There was a
533
00:33:45,200 --> 00:33:49,000
lot of, you know, where you went to
534
00:33:49,000 --> 00:33:52,640
parties. 4 kilos of cocaine and they were seized. So
535
00:33:52,800 --> 00:33:56,640
that. That was satisfying as well. You know, I have to
536
00:33:56,640 --> 00:34:00,240
say there are some great, great undercover police officers
537
00:34:00,240 --> 00:34:03,450
who unfortunately deal with child,
538
00:34:04,170 --> 00:34:07,850
children related crimes and you are given that opportunity. But
539
00:34:07,850 --> 00:34:10,650
hand on my heart, I said no, it. I couldn't do that.
540
00:34:11,770 --> 00:34:14,850
I couldn't do that. There's no way I would do that. But there were some
541
00:34:14,850 --> 00:34:18,210
great police officers who, you know, did arrest pedophiles,
542
00:34:18,210 --> 00:34:21,850
etc. But I'd already stated that's not an area
543
00:34:22,570 --> 00:34:26,330
I could manage mentally. Yeah, no,
544
00:34:26,330 --> 00:34:30,170
I understand that. And did you ever, and if
545
00:34:30,170 --> 00:34:33,610
so, when, get this overwhelming
546
00:34:33,610 --> 00:34:37,290
feeling that you were fighting a losing battle as a police
547
00:34:37,290 --> 00:34:40,730
officer or you never got to that
548
00:34:40,730 --> 00:34:44,290
stage? I never got to that stage until
549
00:34:44,770 --> 00:34:48,570
I was in the police when I had my daughter. And whilst
550
00:34:48,570 --> 00:34:52,410
I was on maternity leave, I did do. I was asked to do
551
00:34:52,410 --> 00:34:56,240
some undercover work, right. And I had
552
00:34:56,240 --> 00:34:59,760
had the baby, but obviously babies in nursery went and did a
553
00:34:59,760 --> 00:35:03,240
undercover job. People arrested also had to take the
554
00:35:03,240 --> 00:35:06,960
baby when she was born to court because I think she was
555
00:35:06,960 --> 00:35:10,720
about three weeks old. But I was given evidence of Crown Court and
556
00:35:10,720 --> 00:35:14,000
they needed me. So I said, look, as long as the baby can come because
557
00:35:14,000 --> 00:35:17,720
I've got nobody else to look after the baby, I'm feeding her, et
558
00:35:17,720 --> 00:35:21,560
cetera, et cetera. So I did all of that. And then I'd moved
559
00:35:21,560 --> 00:35:24,930
to the City of London Police by then. And one of the senior
560
00:35:24,930 --> 00:35:28,730
managers who. It was the first time I actually would say I
561
00:35:28,730 --> 00:35:32,490
lost it. I went back to work and I was four days
562
00:35:32,490 --> 00:35:36,290
a week because part time working was quite unusual.
563
00:35:37,010 --> 00:35:40,810
And he said, right, thanks very much, you'll no longer be working
564
00:35:40,810 --> 00:35:44,570
undercover because you're part time. And I was like, but you just
565
00:35:44,570 --> 00:35:48,210
got me to do a job like a couple of months ago. What
566
00:35:48,210 --> 00:35:51,660
changed in the interim? And he sort of said, I've made my decision
567
00:35:52,060 --> 00:35:55,660
in his office. He kicked me out in the end, I lost it. And said,
568
00:35:56,460 --> 00:36:00,260
no, I want you to tell me exactly what's changed and
569
00:36:00,260 --> 00:36:03,500
why you're making this decision and I don't agree with your decision. And he
570
00:36:04,300 --> 00:36:07,020
went on a rant, you know, how dare you question me? And I said, I
571
00:36:07,020 --> 00:36:10,180
am questioning you. And he was going to get out of my office. And I
572
00:36:10,180 --> 00:36:13,860
said, I'm not getting out your office until you explain. And that was the day
573
00:36:13,860 --> 00:36:17,600
I walked out. I thought, nah, this is enough. It's not
574
00:36:17,600 --> 00:36:21,360
for you, it's not for me, I can't do it anymore. Which is a shame
575
00:36:21,360 --> 00:36:23,880
because I would have done the full service, probably.
576
00:36:25,000 --> 00:36:28,720
Yeah. And what did you ever find out? Did your colleagues or
577
00:36:28,720 --> 00:36:32,040
anyone ever find out why on earth he made that decision?
578
00:36:32,440 --> 00:36:36,160
I put it down to, you know, usual, it's a woman, why
579
00:36:36,160 --> 00:36:39,320
should she be doing it? Whatever racism,
580
00:36:39,560 --> 00:36:42,600
whatever. He was just old style, whatever, old style.
581
00:36:44,910 --> 00:36:48,510
And, you know, I was doing joint work for the City of London Police
582
00:36:48,510 --> 00:36:51,750
and the Met Police and it could have been that, well, you're not working for
583
00:36:51,750 --> 00:36:55,430
us, albeit you're all doing the same job for the
584
00:36:55,430 --> 00:36:59,070
same good. Yeah, yeah. And what made you move from the
585
00:36:59,070 --> 00:37:02,630
Met to the City of London? It was to work more on undercover
586
00:37:02,630 --> 00:37:06,150
financial crime because they were. They still are the
587
00:37:06,150 --> 00:37:09,550
leading force. And I'd been working
588
00:37:10,380 --> 00:37:14,020
undercover with some of the banks where I understood the banking
589
00:37:14,020 --> 00:37:17,580
system. I worked a lot with the bank of Pakistan, bank of India,
590
00:37:19,260 --> 00:37:22,860
and, you know, understood how they did what, how money was
591
00:37:22,860 --> 00:37:25,980
moved to. You know, I think you didn't ever.
592
00:37:27,180 --> 00:37:30,940
You didn't ever come across Ron Warmington in your undercover work, did you?
593
00:37:30,940 --> 00:37:34,620
I did, and that's where I met Ron. And
594
00:37:34,860 --> 00:37:38,420
part of the leaving decision was that, you know, Ron did offer
595
00:37:38,420 --> 00:37:41,900
me a role three days a week. How flexible were they?
596
00:37:41,900 --> 00:37:45,580
Citigroup. And that's how I ended up
597
00:37:45,580 --> 00:37:48,900
leaving. I had a break in between. But then a
598
00:37:48,900 --> 00:37:52,740
vacancy came up and Ron kindly interviewed me
599
00:37:52,740 --> 00:37:56,540
and said, of course, three days a week is not a problem at all.
600
00:37:56,780 --> 00:38:00,460
And you might think how different from the public sector, the
601
00:38:00,460 --> 00:38:04,300
corporate sector. And Ron's thinking, you know, is out the box
602
00:38:04,300 --> 00:38:08,080
anyway. Yes. But the good news is that you had
603
00:38:08,080 --> 00:38:11,280
the good fortune of coming across him
604
00:38:11,680 --> 00:38:15,440
because, you know, he would not. He
605
00:38:15,520 --> 00:38:19,240
wouldn't. He understood risk and how to manage things and
606
00:38:19,240 --> 00:38:22,479
was not afraid of making a wrong decision or being
607
00:38:22,479 --> 00:38:26,320
criticized. And so using undercover people for him was like,
608
00:38:26,800 --> 00:38:30,360
that's. If that's what we're going to do to find the criminals and to
609
00:38:30,360 --> 00:38:33,690
protect the bank. That's what he would do. Yeah. And, you know,
610
00:38:33,690 --> 00:38:37,450
Citigroup is one of the banks we used as a ruse, as part of
611
00:38:37,450 --> 00:38:40,970
the process. And that's, that's where I. Yes. Yeah.
612
00:38:41,210 --> 00:38:44,970
I wonder if you were at the bank or knew Ron
613
00:38:44,970 --> 00:38:48,490
when they had this scam where
614
00:38:48,490 --> 00:38:52,250
we. I did some work for him as well. Where
615
00:38:52,250 --> 00:38:55,930
they were. The people were offering forged.
616
00:38:56,490 --> 00:39:00,330
I think they were called either Ginnie Maes or Fannie Mae's or something.
617
00:39:01,150 --> 00:39:04,950
American Security Instruments. Does that ring any bell or not?
618
00:39:04,950 --> 00:39:08,630
Yes, yeah, yeah. We did the old certificates job. Gosh,
619
00:39:08,630 --> 00:39:12,270
what was it? The, you know, when they were supposed to be destroyed
620
00:39:12,910 --> 00:39:16,750
and. Yeah, yeah, yeah. Did a couple of
621
00:39:16,750 --> 00:39:20,390
bets on those and recovered some of those. And I remember Ron
622
00:39:20,390 --> 00:39:24,030
saying to me that, you know, they had this whole setup and
623
00:39:24,430 --> 00:39:27,840
the guys were arrested. I don't think for certain
624
00:39:27,840 --> 00:39:31,000
reasons they weren't charged.
625
00:39:31,400 --> 00:39:35,040
And then they had the cheek, these guys,
626
00:39:35,040 --> 00:39:38,680
when they got back to the U.S. they started, they.
627
00:39:38,760 --> 00:39:42,520
Yeah, and they started a lawsuit against Ron, who had
628
00:39:42,520 --> 00:39:44,040
to go and Give evidence, didn't he?
629
00:39:46,360 --> 00:39:49,560
I mean, there is no limit to the. To the
630
00:39:50,760 --> 00:39:53,880
cheek and the. And the
631
00:39:54,920 --> 00:39:58,440
bravado of these guys. Interesting times. I mean,
632
00:39:58,600 --> 00:40:02,120
I assume it's tougher now for any undercover police
633
00:40:02,120 --> 00:40:05,840
officer. Really, really tough job to do, so hats off to
634
00:40:05,840 --> 00:40:09,440
them. Yes, yes. And it's
635
00:40:09,440 --> 00:40:13,240
interesting, I guess, because just laws have become more complicated.
636
00:40:14,120 --> 00:40:17,880
I don't know if I'm right, but I would feel that there's just much
637
00:40:17,880 --> 00:40:21,000
more inhibition about the public private sector
638
00:40:21,750 --> 00:40:25,510
partnership in financial crime. I don't know of
639
00:40:25,510 --> 00:40:29,310
many situations where somebody in Ron's position would work hand in
640
00:40:29,310 --> 00:40:32,950
glove to do that kind of takedown, but maybe I'm wrong. Yeah,
641
00:40:33,030 --> 00:40:36,590
no, it's all changed in the financial services now. I don't think
642
00:40:36,590 --> 00:40:40,150
any bank would take that risk. There may still be
643
00:40:40,150 --> 00:40:43,910
a few, you know, lawyers listers out there that would see.
644
00:40:44,070 --> 00:40:46,630
Okay, as long as we've got the approvals in place,
645
00:40:48,220 --> 00:40:51,980
and I think they should as well. I mean, you don't want to fight crime
646
00:40:51,980 --> 00:40:55,500
unless you use undercover police officers to understand
647
00:40:55,500 --> 00:40:58,860
what's going on. You joined Citibank to do exactly that, to do
648
00:40:58,860 --> 00:41:02,700
undercover work? No, no, I just became an investigator then. Yeah,
649
00:41:02,700 --> 00:41:06,260
we did do a few bits and pieces, you know, when we were
650
00:41:06,260 --> 00:41:09,860
investigating. But, yes, became a fully fledged corporate
651
00:41:09,860 --> 00:41:13,420
investigator. So I was with Citigroup for four years. Great
652
00:41:13,660 --> 00:41:17,420
learning ground, you know. Absolutely amazing people. Yeah. Who else
653
00:41:17,420 --> 00:41:20,260
was part of that team at the time? Or were you the first member of
654
00:41:20,260 --> 00:41:23,900
the team reporting to Ron? Steve Young was there before
655
00:41:23,980 --> 00:41:27,820
me. Who, you know, he was already there. Had you known
656
00:41:27,820 --> 00:41:31,500
Steve previously or not? Yes, yeah, I knew Steve from the police
657
00:41:32,220 --> 00:41:35,420
as well. So, yeah, I'd worked with him in the police. So
658
00:41:35,900 --> 00:41:39,460
we knew each other. And then a few other police officers
659
00:41:39,460 --> 00:41:43,150
joined from the city, from the Met. So, yeah, it was a great
660
00:41:43,150 --> 00:41:46,870
team. Really, really enjoyed my time there. Then,
661
00:41:46,870 --> 00:41:50,030
obviously, I was offered a role at Barclays, which was full time.
662
00:41:50,510 --> 00:41:54,350
I'd had my son by then, so both of them were. I think
663
00:41:54,590 --> 00:41:58,390
they were five. He was five and she was seven when I decided to work
664
00:41:58,390 --> 00:42:02,030
full time. Right. And then I moved to Citigroup full
665
00:42:02,030 --> 00:42:05,790
time. Did the old trek to Canary Wharf every day, five
666
00:42:05,790 --> 00:42:09,640
days a week. It's quite funny because my daughter says, how did
667
00:42:09,640 --> 00:42:12,360
you manage it with kids? I said, I've got no idea.
668
00:42:14,120 --> 00:42:17,680
You just got on with it. Just do it. So coming back to this concept
669
00:42:17,680 --> 00:42:20,760
of corruption, when did you first
670
00:42:21,000 --> 00:42:23,720
encounter it? Police corruption,
671
00:42:25,720 --> 00:42:29,440
in the course of your work? I mean, you mentioned going on
672
00:42:29,440 --> 00:42:32,960
to a raid and Somebody had been tipped off. Was there anything
673
00:42:32,960 --> 00:42:36,590
more, more brazen than that that you'd come
674
00:42:36,590 --> 00:42:40,030
across? Because I was working, I was working
675
00:42:40,030 --> 00:42:43,750
undercover. I didn't see that much of it after that.
676
00:42:44,310 --> 00:42:48,030
But, you know, you'd hear rumors at the time, you
677
00:42:48,030 --> 00:42:51,550
know, I don't think the police corruption units were as strong as what they are
678
00:42:51,550 --> 00:42:55,110
today. So you knew it was there, but you could never
679
00:42:55,670 --> 00:42:59,390
figure out who was in the chain. I didn't work with what they called
680
00:42:59,390 --> 00:43:03,020
the Flying Squad, but there was some dodgy looking
681
00:43:03,020 --> 00:43:06,740
characters, let's say, that you thought, is that person really a
682
00:43:06,740 --> 00:43:10,580
police officer? Yes. Well, the rumor was that they were the worst of the worst.
683
00:43:10,580 --> 00:43:14,220
The Flying Squad, the Sweeney. But I can. Were you ever
684
00:43:14,220 --> 00:43:18,060
offered an incentive by somebody when you nick someone and he said, come on,
685
00:43:18,060 --> 00:43:21,780
darling, take 5,000 quid out of this or a bag of cocaine
686
00:43:21,780 --> 00:43:25,100
and let me off? No, no. I mean, there would be throwaway
687
00:43:25,100 --> 00:43:28,890
lines, but I think they knew I
688
00:43:28,890 --> 00:43:31,570
wasn't the sort that they could speak to.
689
00:43:32,370 --> 00:43:35,570
Right, so when you left and
690
00:43:36,050 --> 00:43:39,650
joined Citigroup was your first job. Yes.
691
00:43:40,370 --> 00:43:44,050
What was the biggest, apart from finding that refreshing attitude
692
00:43:44,050 --> 00:43:47,330
that you could work as an investigator full
693
00:43:47,970 --> 00:43:50,930
part time, what else were the major
694
00:43:51,410 --> 00:43:55,220
cultural changes that you found Moving into the private
695
00:43:55,220 --> 00:43:59,020
sector? Basher. Moving into the private sector. One thing you
696
00:43:59,020 --> 00:44:02,660
would say is, you know, the racism wasn't that
697
00:44:03,380 --> 00:44:07,060
City and Barclays is full of
698
00:44:07,460 --> 00:44:09,700
culture, people from different
699
00:44:11,620 --> 00:44:15,300
ethnicities, but the sexism was there. So you
700
00:44:15,300 --> 00:44:18,980
move from, okay, one piece. You can tick that box that.
701
00:44:19,220 --> 00:44:23,060
Oh, I shouldn't say it was as blatant, maybe a better thing.
702
00:44:23,540 --> 00:44:26,740
But in the corporate sector, the sexism is
703
00:44:26,740 --> 00:44:30,020
definitely there. And that was. Wow.
704
00:44:30,340 --> 00:44:33,780
But not within my own team. It was some of the
705
00:44:33,780 --> 00:44:37,580
investigations you've dealt with, the harassment in the workplace, you
706
00:44:37,580 --> 00:44:41,300
were thinking, and it still happens to this day, and you just still
707
00:44:41,300 --> 00:44:44,580
sort of shake your head. Good. What is going on
708
00:44:44,900 --> 00:44:48,740
in the financial services? I would say we do adhere
709
00:44:48,740 --> 00:44:52,580
to strict compliance. It's dealt with. I moved on to oil and gas
710
00:44:53,540 --> 00:44:56,740
and then, you know, obviously I was at British American Tobacco,
711
00:44:57,300 --> 00:45:00,700
that you'd see that, you know, workplace
712
00:45:00,700 --> 00:45:04,460
harassment still exists and you sometimes shake your head
713
00:45:04,460 --> 00:45:07,780
at some of the things you have to deal with. Yeah, it's really
714
00:45:08,500 --> 00:45:12,020
both scary and depressing.
715
00:45:12,820 --> 00:45:16,130
You moved across to
716
00:45:16,130 --> 00:45:19,970
Barclays and in fact, as I was using my good friend
717
00:45:19,970 --> 00:45:23,210
chatgpt, I said, look, find out when,
718
00:45:23,770 --> 00:45:27,290
if you will, please, track Basha's movements through the police.
719
00:45:27,530 --> 00:45:31,330
Sorry, through the corporate sector and any events that were
720
00:45:31,330 --> 00:45:35,010
going on and of its own, Volition he said, this lady seems to have
721
00:45:35,010 --> 00:45:38,770
been arriving at each institution when they
722
00:45:38,770 --> 00:45:42,090
were like in the middle of some really tough stuff. So
723
00:45:42,560 --> 00:45:45,440
I was going to ask you, does it follow you or do you create it?
724
00:45:45,440 --> 00:45:49,160
But that's just a cheeky comment. But when
725
00:45:49,160 --> 00:45:52,680
you were at Barclays, am I right that, that was right in the heart
726
00:45:52,680 --> 00:45:56,520
of Libor Forex Qatar. Were you right in the
727
00:45:56,520 --> 00:46:00,320
middle of that? We were on the periphery where we dealt
728
00:46:00,320 --> 00:46:04,000
with the ediscovery, for example,
729
00:46:04,960 --> 00:46:08,720
because obviously we had lawyers who were managing most
730
00:46:08,720 --> 00:46:12,480
of it. But yeah, and you know what, we had American
731
00:46:12,720 --> 00:46:15,720
management, let's say, and their
732
00:46:15,720 --> 00:46:19,480
behaviors in the workplace weren't great. You know,
733
00:46:19,480 --> 00:46:23,320
you had the shouting, throwing the funds about in
734
00:46:23,320 --> 00:46:26,480
the workplace, and that's changed over time.
735
00:46:27,040 --> 00:46:30,560
So you would know the
736
00:46:31,280 --> 00:46:34,670
senior management, I would say, could be very volatile in
737
00:46:34,830 --> 00:46:38,270
banking, in private banking and investment banking.
738
00:46:38,590 --> 00:46:42,070
But these people were making money, so they were kind of
739
00:46:42,070 --> 00:46:45,910
untouchable by the investigations team. So, you know,
740
00:46:45,910 --> 00:46:49,630
you'd hear about things that were happening or you'd deal with an issue and
741
00:46:49,790 --> 00:46:53,470
it would be okay, then, thanks for researching that,
742
00:46:53,550 --> 00:46:57,070
thanks for the investigation report. And then you'd hear nothing.
743
00:46:57,550 --> 00:47:01,230
And people would, so there were, without naming banks or people,
744
00:47:01,230 --> 00:47:04,870
there were times when you, the trail ended with
745
00:47:04,870 --> 00:47:08,190
somebody higher up, but you just couldn't get there.
746
00:47:08,590 --> 00:47:12,430
You would manage the investigation, but the result of the investigation
747
00:47:12,430 --> 00:47:14,750
was out of your hands. Right.
748
00:47:16,430 --> 00:47:17,710
And indeed the
749
00:47:19,790 --> 00:47:23,550
implications of it would be the removal of somebody who had done something wrong.
750
00:47:23,550 --> 00:47:27,390
But what about the, even the, I guess it goes with it,
751
00:47:27,390 --> 00:47:30,920
the publication of the results of it would be just
752
00:47:30,920 --> 00:47:34,640
buried and they would never be seen again, Is that it? Yeah, that
753
00:47:34,640 --> 00:47:38,360
kind of thing. And of the crises that I mentioned, which
754
00:47:38,360 --> 00:47:42,200
of them, if any, had any real impact upon you and
755
00:47:42,200 --> 00:47:45,880
your, and the way that you either perceived
756
00:47:46,440 --> 00:47:49,320
the bank, et cetera, I mean, the Qatar
757
00:47:49,800 --> 00:47:52,920
financing was pretty significant
758
00:47:53,560 --> 00:47:57,280
at the time. Were you around then or were you on the periphery
759
00:47:57,280 --> 00:48:00,970
of that? Were very much kept on the periphery because
760
00:48:00,970 --> 00:48:04,330
that was dealt with the legal teams to cover for
761
00:48:04,330 --> 00:48:08,050
privilege. So, you know, it was only what you had. So you
762
00:48:08,050 --> 00:48:10,970
weren't actually managing the investigation as such.
763
00:48:11,690 --> 00:48:15,370
But again, you know, I think it was great learning more
764
00:48:15,370 --> 00:48:19,130
than anything else of how these things are managed, how
765
00:48:19,130 --> 00:48:22,330
the investigation's managed, and then you'd see the outcome.
766
00:48:22,730 --> 00:48:26,420
And were you involved either at City or
767
00:48:26,420 --> 00:48:30,140
at Barclays in advising on or
768
00:48:30,140 --> 00:48:33,380
retaining external investigators? Did you work with the
769
00:48:33,380 --> 00:48:37,100
Krolls or the. Was that something that ever came your way?
770
00:48:37,260 --> 00:48:40,140
Yes, we did. For some of the larger investigations
771
00:48:41,420 --> 00:48:45,020
and, you know, one of the investigations I was. Yeah, I remember now,
772
00:48:45,020 --> 00:48:48,660
was towards the end of me leaving Barclays, I did have
773
00:48:48,660 --> 00:48:52,380
to go and give evidence to the FBI, the
774
00:48:52,380 --> 00:48:56,060
DIA, DEA, sorry, and whoever else. We
775
00:48:56,060 --> 00:48:59,900
had 10 at the American Embassy who turned up, and little old
776
00:48:59,900 --> 00:49:03,740
me. And that was quite a funny story because they had, like, all the
777
00:49:03,740 --> 00:49:07,500
files of the investigation. There was lots of paperwork on the table and
778
00:49:07,500 --> 00:49:11,140
they kept asking me questions and I'd answer them and they'd go, but you said,
779
00:49:11,380 --> 00:49:14,140
blah, blah, blah. And I said, look, can I look at the document? And I'd
780
00:49:14,140 --> 00:49:17,890
look through the paperwork. Yeah, there is. There's the. And then they'd
781
00:49:17,890 --> 00:49:21,570
ask another question. I said, look, I think you know the answer, right?
782
00:49:21,570 --> 00:49:25,370
We're all investigators in this room. I think you've got the answer.
783
00:49:25,370 --> 00:49:28,490
Why don't you just show it to me and I can say yes or no?
784
00:49:28,890 --> 00:49:31,970
I said, because I've been here three hours now and this is just going around
785
00:49:31,970 --> 00:49:34,970
the houses. He wasn't best pleased with that.
786
00:49:36,570 --> 00:49:40,370
I thought, what was he trying to catch you out as? He was
787
00:49:40,370 --> 00:49:44,120
trying to catch me out as an investigator because I had done the
788
00:49:44,120 --> 00:49:47,880
investigation. Obviously they were looking to bring some sort of fine to
789
00:49:47,880 --> 00:49:51,480
this bank I was working with at the time, but it was just like I
790
00:49:51,480 --> 00:49:55,160
had done a thorough investigation. You've got loads of paper files there. He was
791
00:49:55,160 --> 00:49:58,480
asking me what decisions I'd made, how I'd done the investigation,
792
00:49:58,800 --> 00:50:02,640
and I'd answer them best I could, but. And I'd done
793
00:50:02,640 --> 00:50:06,480
prep, et cetera. It was just like, well, you know, you're
794
00:50:06,480 --> 00:50:10,200
looking through 10 ring binders of documents all stacked
795
00:50:10,200 --> 00:50:13,970
in front of you, but he's got his own copy and he's obviously highlighted what
796
00:50:13,970 --> 00:50:17,770
he wants to ask. And that's one of the things about investigative
797
00:50:17,770 --> 00:50:21,170
interviewing. Yes. You can do that
798
00:50:21,170 --> 00:50:25,010
blindsided, listen to their story and go, how about this? And put
799
00:50:25,010 --> 00:50:28,650
the document in front of them. But, you know, investigator to
800
00:50:28,650 --> 00:50:32,090
investigate. I hadn't done anything wrong. Obviously, they were
801
00:50:32,090 --> 00:50:35,050
gunning for this financial services.
802
00:50:35,850 --> 00:50:39,640
And it just made me laugh because I thought, yeah, I know
803
00:50:39,640 --> 00:50:43,400
where this is going. Yeah, it was pretty
804
00:50:43,400 --> 00:50:46,160
amateurish sleuthing, in your view. Yes.
805
00:50:48,000 --> 00:50:51,600
And coming to this, which is everyone finds
806
00:50:51,600 --> 00:50:55,360
fascinating, or at least I do investigative
807
00:50:55,440 --> 00:50:59,120
interviewing. Did you get specialized training
808
00:50:59,120 --> 00:51:02,960
or do you just watch and learn? How did you gain your experience
809
00:51:03,040 --> 00:51:06,090
in how to. How to conduct an interview and also
810
00:51:06,570 --> 00:51:10,330
either with a witness within your bank that you needed to help you or
811
00:51:10,650 --> 00:51:14,330
somebody that wasn't so helpful, how did you learn
812
00:51:14,490 --> 00:51:18,250
what. How to behave and what to do, I think from the police, you
813
00:51:18,250 --> 00:51:22,050
do a lot of, let's say, interviewing, you need
814
00:51:22,050 --> 00:51:25,850
to be able to talk to people. So, you know, in the first instance,
815
00:51:25,850 --> 00:51:29,690
if you turn up a domestic violence, you got a volatile person
816
00:51:29,690 --> 00:51:33,370
that you've got to calm down in the. You've got your colleague to
817
00:51:33,370 --> 00:51:37,210
sort of talk to and you've got the radio blasting of like, okay, I've got
818
00:51:37,210 --> 00:51:40,970
to manage three conversations here. You know, what is it we're going to do? What
819
00:51:40,970 --> 00:51:44,130
is it we're going to find? And I think that's a great
820
00:51:44,370 --> 00:51:48,130
grounding for holding a conversation which then,
821
00:51:48,130 --> 00:51:51,570
if you move into the investigative interviewing phase,
822
00:51:52,290 --> 00:51:55,410
you know what's happened. You've got to have a lot of preparation,
823
00:51:56,130 --> 00:51:59,630
but expect the unexpected is what I always
824
00:51:59,630 --> 00:52:03,310
say. But listen carefully to what they're
825
00:52:03,310 --> 00:52:06,990
saying and follow that interview as such and
826
00:52:06,990 --> 00:52:10,670
be prepared there. It takes a completely different route to what you
827
00:52:10,670 --> 00:52:14,349
expected. So from the police service, then from
828
00:52:14,349 --> 00:52:17,870
experienced colleagues, obviously, that I joined in the corporate
829
00:52:17,870 --> 00:52:21,550
sector and then training myself, other colleagues,
830
00:52:21,550 --> 00:52:25,070
and now I'm with the association of Corporate
831
00:52:25,070 --> 00:52:28,840
Investigators and we do this training. But to this day
832
00:52:28,840 --> 00:52:31,960
I still see some bad interviews where you're sort of saying,
833
00:52:32,360 --> 00:52:36,080
okay, we went through everything, but you didn't ask a question. Say,
834
00:52:36,080 --> 00:52:37,880
for example, did you do it?
835
00:52:40,760 --> 00:52:44,040
We can get to the end of the interview, but just ask the question, did
836
00:52:44,040 --> 00:52:47,760
you do it? One simple question. Yeah, yeah. You know,
837
00:52:47,760 --> 00:52:51,400
those hard questions. Was there a
838
00:52:51,400 --> 00:52:55,130
particular course? Maybe, hopefully the ACI do it. But when
839
00:52:55,130 --> 00:52:58,810
you were moving your way through from the police, did the
840
00:52:58,810 --> 00:53:01,810
police have a module, if I can use that word,
841
00:53:02,290 --> 00:53:05,890
interviewing a suspect? Right. Here's how you prepare for it.
842
00:53:05,970 --> 00:53:09,810
Here's the question you shouldn't ask here. The closed, open questions.
843
00:53:09,810 --> 00:53:13,570
You get specific training. Yeah, they have the peace
844
00:53:13,570 --> 00:53:17,330
module, which you still follow to this day. There's different
845
00:53:17,410 --> 00:53:20,980
modules out there, but don't Forget we did 20
846
00:53:20,980 --> 00:53:24,140
weeks training before we were let out loose to the public.
847
00:53:25,020 --> 00:53:28,060
And those were classrooms, you know, for 20 weeks
848
00:53:29,020 --> 00:53:32,660
every day standing. Was it top
849
00:53:32,660 --> 00:53:36,460
class training? I think they got through what they had
850
00:53:36,460 --> 00:53:40,180
to do because, you know,
851
00:53:40,180 --> 00:53:43,820
sometimes the, the trainers were police officers who were at the end of their
852
00:53:43,820 --> 00:53:47,630
career or police officers who didn't want to do the hard work out in the
853
00:53:47,630 --> 00:53:51,150
street. So you took from it what you could. But being
854
00:53:51,150 --> 00:53:54,470
a good conversationalist and being a people person,
855
00:53:55,190 --> 00:53:57,750
I would say is sort of your starting point.
856
00:53:59,430 --> 00:54:01,910
Having empathy and interview,
857
00:54:02,870 --> 00:54:06,470
regardless of what the person's done, treating them as a human
858
00:54:06,470 --> 00:54:10,030
being, all of that falls into place. You
859
00:54:10,030 --> 00:54:13,750
can't go in thinking I know he did it or I don't like this
860
00:54:13,750 --> 00:54:17,370
person. You just gotta be so independent and have your
861
00:54:17,370 --> 00:54:21,130
own thought process, which I'd like to think I'm good
862
00:54:21,130 --> 00:54:24,890
at. So aggressiveness has no real place in
863
00:54:24,890 --> 00:54:28,370
an interview at all, right? No, if you're aggressive, they're going to be
864
00:54:28,370 --> 00:54:30,730
aggressive or they're going to close down.
865
00:54:32,250 --> 00:54:35,610
You're never going to get to the truth. And being in the
866
00:54:35,610 --> 00:54:39,210
corporate sector, we are cost
867
00:54:39,210 --> 00:54:42,750
centers as investigators. So I don't bring any money
868
00:54:42,750 --> 00:54:46,550
in. So I'm costing the, the bank or whichever
869
00:54:46,550 --> 00:54:50,190
company I'm working for organization. So I have to understand
870
00:54:50,430 --> 00:54:53,990
what is the problem, what did they do and how are we going to fix
871
00:54:53,990 --> 00:54:57,710
it? Just prevent this happening again. And that
872
00:54:57,710 --> 00:55:01,390
is a better way of looking at it from
873
00:55:01,390 --> 00:55:05,230
that aspect and you know, it. Same could apply for police officers. You know, what
874
00:55:05,230 --> 00:55:08,870
did they do, why did they do it, how did they do it? Having an
875
00:55:08,870 --> 00:55:12,190
understanding of that to prevent it best you can ain't happening.
876
00:55:13,230 --> 00:55:17,070
Or B making sure you've secured that evidence. Did you ever think
877
00:55:17,070 --> 00:55:20,270
along the road you mentioned that you did some
878
00:55:20,430 --> 00:55:23,550
instructing of external investigators. Did it ever
879
00:55:23,870 --> 00:55:27,430
cross your mind, I tell you what, why don't I go and make my career
880
00:55:27,430 --> 00:55:30,990
in a crawl or a control risk or something. Were you
881
00:55:30,990 --> 00:55:34,830
interested in joining that part of the investigative
882
00:55:34,830 --> 00:55:37,870
sector? I would have done, but I couldn't take
883
00:55:38,600 --> 00:55:42,280
the financial risk. And it's, you know, it's a personal story because I got
884
00:55:42,280 --> 00:55:46,120
divorced, I had two young kids, I was a single mom. Yeah. Now
885
00:55:46,520 --> 00:55:50,120
that I've got made redundant again, I can afford to relax
886
00:55:50,120 --> 00:55:53,800
because children are grown up. And now I see it that
887
00:55:53,800 --> 00:55:57,200
where I can be my own, you know, be my own boss. But
888
00:55:57,200 --> 00:56:00,760
unfortunately not at the time I couldn't risk it. I needed the
889
00:56:00,760 --> 00:56:04,360
financial income basically. No, no, I get it. It's not
890
00:56:04,600 --> 00:56:08,350
the investigative market. I mean compared to, I
891
00:56:08,350 --> 00:56:12,110
don't know, 20 years ago, it's now there are
892
00:56:12,110 --> 00:56:14,550
so many more investigative companies,
893
00:56:15,110 --> 00:56:18,790
consultancies that have intelligence and investigative
894
00:56:19,510 --> 00:56:23,150
capabilities. It's a different employer, employment
895
00:56:23,150 --> 00:56:26,910
arena and business arena at the moment. Because, you
896
00:56:26,910 --> 00:56:30,630
know, just from the point of view of the contacts you've got in the financial
897
00:56:30,870 --> 00:56:34,700
services industry, I would think that you could join
898
00:56:34,700 --> 00:56:38,100
any of these independent service providers
899
00:56:39,380 --> 00:56:42,660
because again, it's down to what business can you bring with you,
900
00:56:42,660 --> 00:56:46,100
Basha. You've got great connections with people that trust,
901
00:56:46,500 --> 00:56:50,220
et cetera, et cetera. But anyway, maybe that's the next stage of
902
00:56:50,220 --> 00:56:53,300
your career, Basha. Who knows? I like the
903
00:56:53,300 --> 00:56:57,020
Independencies. So I'm happy to work, but I think
904
00:56:57,020 --> 00:57:00,240
I'll be working for myself and making my own
905
00:57:00,240 --> 00:57:03,880
decisions now that. Now that you can. And so
906
00:57:03,880 --> 00:57:07,680
your current working environment is. You are still
907
00:57:07,680 --> 00:57:11,000
at bat? No, no, I, I got. I was made redundant in May,
908
00:57:11,400 --> 00:57:15,000
so I've joined. Steve Young, as you know, is now
909
00:57:15,000 --> 00:57:18,560
running the association of Corporate Investigators. So I'm
910
00:57:18,560 --> 00:57:22,280
helping build that. And again, you know, it's. It's meeting
911
00:57:22,440 --> 00:57:25,950
lots of corporate investigators, people
912
00:57:25,950 --> 00:57:29,470
in legal and compliance and risk. So really, really
913
00:57:29,470 --> 00:57:33,310
enjoying that and then bringing together great
914
00:57:33,390 --> 00:57:36,710
forums of people. And, you know, obviously I'm going to be working with you at
915
00:57:36,710 --> 00:57:40,270
the IfG group, and I find that
916
00:57:40,670 --> 00:57:43,790
really, really rich. And it's a way of giving back
917
00:57:44,670 --> 00:57:48,470
now that you have sort of decided you're at the end of your
918
00:57:48,470 --> 00:57:52,310
career. I'm just taking the time off really, to decide what
919
00:57:52,310 --> 00:57:56,120
I want to do now. And lucky to be in
920
00:57:56,120 --> 00:57:59,080
that position compared to other people.
921
00:58:00,440 --> 00:58:04,200
So kind of watch this space. You could. Well, I could well be talking
922
00:58:04,200 --> 00:58:07,880
to you in a couple of weeks or months, and you might be appearing
923
00:58:08,520 --> 00:58:12,280
as a partner or whatever with
924
00:58:12,280 --> 00:58:15,760
one of the investigators that I know and love. Yes,
925
00:58:15,760 --> 00:58:19,520
yes. Who knows? Who knows? But I think I do want to enjoy the
926
00:58:19,520 --> 00:58:23,070
rest of 2026, just connecting with
927
00:58:23,070 --> 00:58:26,830
people, let's say connecting with people and meeting people.
928
00:58:27,310 --> 00:58:30,270
Excellent. And I think it's probably worth
929
00:58:30,750 --> 00:58:34,550
asking you this question that we've just ticked over into an
930
00:58:34,550 --> 00:58:38,270
hour. But the final, the final question is going to be
931
00:58:38,990 --> 00:58:42,110
over the years you've been working,
932
00:58:42,910 --> 00:58:46,670
I hope, alongside with maybe sometimes on the receiving end
933
00:58:46,670 --> 00:58:50,430
of questions or investigations conducted by lawyers,
934
00:58:51,260 --> 00:58:54,140
do lawyers, in your view, make good,
935
00:58:54,780 --> 00:58:58,420
bad, not very good investigators? What's
936
00:58:58,420 --> 00:59:02,220
your impression over the years of meeting people who. Meeting
937
00:59:02,300 --> 00:59:06,100
investigators who either are lawyers or have come from
938
00:59:06,100 --> 00:59:09,820
the legal profession? I think it's changing. Previously
939
00:59:09,820 --> 00:59:13,420
they didn't, I have to say that, because
940
00:59:13,500 --> 00:59:16,940
obviously they didn't want to, didn't make good investigators.
941
00:59:17,450 --> 00:59:21,050
Okay. But that has changed. And, you know, there are some
942
00:59:21,050 --> 00:59:24,650
very good lawyers out there. But my view is, and this is obviously my
943
00:59:24,650 --> 00:59:27,690
personal view is lawyers should be lawyers
944
00:59:28,250 --> 00:59:31,290
and allow the investigator to do the investigation
945
00:59:32,170 --> 00:59:35,970
and then take it from that. You know, lawyers have to look
946
00:59:35,970 --> 00:59:39,730
at legal privilege. We can ask the questions. They can
947
00:59:39,730 --> 00:59:43,410
then deal with the issues. So they do. They do come from a
948
00:59:43,410 --> 00:59:47,190
different mindset. They are governed by different, et cetera,
949
00:59:47,190 --> 00:59:50,670
et cetera. They will be writing the legal opinion. So I think you
950
00:59:50,670 --> 00:59:54,430
desperately need to separate to best. So you need
951
00:59:54,430 --> 00:59:57,990
some independence between those, those disciplines.
952
00:59:57,990 --> 01:00:01,630
Between, particularly if they're in a bank or whatever. Yeah, bank. Whichever
953
01:00:01,630 --> 01:00:05,350
organization. And I think when you come across
954
01:00:05,430 --> 01:00:09,030
a lawyer who completely understands that you have a completely
955
01:00:09,030 --> 01:00:12,310
great working relationship and the lawyer is grateful for the work
956
01:00:12,870 --> 01:00:16,510
investigator does, and we're grateful that they're taking the legal piece
957
01:00:16,510 --> 01:00:20,270
away from us and they've got a good work product at the end
958
01:00:20,270 --> 01:00:24,070
of the day, you know, there's the work product. You can now
959
01:00:24,070 --> 01:00:27,870
work with that. Excellent. Well, Basha, as I suspected,
960
01:00:27,870 --> 01:00:30,990
I've asked about 20% of my
961
01:00:30,990 --> 01:00:34,310
questions, but the time has come to
962
01:00:34,710 --> 01:00:37,510
enable you to go off and enjoy the
963
01:00:37,830 --> 01:00:41,070
beginnings maybe of the weekend, which apparently is going to be a
964
01:00:41,070 --> 01:00:44,790
scorcher. I really appreciate your joining me.
965
01:00:44,790 --> 01:00:48,190
I'm really looking forward to getting you back on as I
966
01:00:48,190 --> 01:00:52,030
sift through the other questions and also maybe, you
967
01:00:52,030 --> 01:00:55,830
know, next stage of your career. Who knows? That might be an
968
01:00:55,830 --> 01:00:59,430
interesting start. Launch pad for the next podcast.
969
01:00:59,990 --> 01:01:03,590
Well, you enjoy the weekend as well and thank you very much. Great
970
01:01:03,590 --> 01:01:07,430
conversation. No, you're very welcome. You're very welcome. And see you soon,
971
01:01:07,510 --> 01:01:11,110
I hope. Yep. Take care. Bye. Take care. Bye.
972
01:01:12,390 --> 01:01:16,230
Thank you for listening. And if you enjoyed this podcast, please click and
973
01:01:16,230 --> 01:01:20,070
subscribe to the Intelligence Advantage podcast on Spotify
974
01:01:20,230 --> 01:01:21,830
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