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New research challenges the belief that adding more GP appointments increases capacity. Instead, it reveals practices are seeing the same patients more often, with 19% of consultations driven by “failure demand” from unresolved prior interactions. In this episode of The Improving Healthcare Podcast…
What can Toyota teach the NHS? More than you'd think. Steve Boam, CEO of Develop Consulting and former Toyota employee, and Jeremy Butler, Executive Director for Transformation at Imperial College NHS Trust, join host Darren Jones to discuss why Lean principles work in healthcare - and why continu…
As ICBs and Trusts finalise 2026 budgets, Dr Felix Davies and Sajid Khan explain why continuous improvement capability is a strategic necessity, not an optional extra. Discover the difference between having a QI team and building genuine CI capability that delivers year after year.
Continuous improvement programmes across the NHS are failing. Dr Felix Davies from Develop Consulting reveals why organisations get it wrong, from leaders operating behind desks to boards stuck on the hamster wheel avoiding hard problems, and explains what actually works in health and social care…
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