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What does it take to scale a property management business while keeping its culture intact? In this episode, we sit down with Sam Hewetson, Business Development Manager at Aspire Property Management, ahead of PMC 2026. Sam's own path from leasing agent, to property manager, to now leading a team of…
David Faulkner heads to the Southern Lakes to meet Britney Ross, Bailey's Wanaka team leader and one of the youngest voices on the PMC 2026 intergenerational panel. At 25 and one year into her first leadership role, Brittany unpacks the difference between managing and leading, why she cut her portf…
David flies solo this week — no Sam Arnold (off skiing near Dunedin) and no Harrison Vaughan (presumably napping) — but he's joined by Sarina Gibbon of Tenancy Advisory Limited to unpack the Principal Tenancy Adjudicator's new practice note on the use of AI in Tenancy Tribunal applications. Serina…
David Faulkner and Harrison Vaughan are joined by Sara Green, National Operations Manager at Property Brokers and a speaker at this year's PMC, for a frank look at what's landing on the complaints desk in 2026. Sara's rule hasn't changed in sixteen and a half years: if it's not in writing, it didn…
Join David, Samantha, and Harrison as they dive into the latest developments in the property management industry. In this episode, the team unpacks recent tribunal decisions and the practical lessons they offer for property managers before taking a closer look at the proposed changes to the Health…
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