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For many business owners – large and small – the thought of building better systems is an enticing one. But it's also daunting. For instance, how do you know what components a system needs? What's the trigger for when one of these components needs to do something? How do you make it repeatable …
When you think about your favorite places to shop, there are likely a few things they all have in common, like polite and friendly team members or being quick to help when you have a question or concern. It's also likely that these reasons keep you from looking at their competitors. After all, …
We've all stumbled on instances where we didn't seem to be getting through to someone. Maybe they were a potential client who misunderstood what products or services you provide. Maybe they were an existing client and, somewhere in your work together, their expectations were misaligned. In …
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We've discussed virtual business ownership at length on this podcast and how to use tools like your website, email marketing tools, and CRM to make the most of incoming leads. But one tool we haven't touched on is Google Business which, turns out, can be a secret weapon for getting in front of …
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