Christian Napier
00:13 - 00:22
Hello, everyone, and welcome to another episode of Teamwork, A Better Way. I'm Christian Napier, and I am joined, as always, by my mole-loving friend, Spencer Horne.
Spencer Horn
00:23 - 00:32
Yes, I love mole, and I love mole especially when I get to eat it with you and our other friends who are going to be joining us today at the Red Iguana.
Christian Napier
00:33 - 00:55
Yes, I am super looking forward to it. We get to celebrate the birthday of one of our dear colleagues who we've worked with for many, many years. Super excited about that, but before we get to enjoy that mole treat, we have a massive, amazing treat for our guests, or for our guests, for our viewers and listeners. We have an amazing guest.
Christian Napier
00:55 - 00:56
Spencer, why don't you go ahead and introduce
Spencer Horn
00:56 - 01:16
her? Thank you, Christian. So today we have Becky Kemp, my friend that I've had such a pleasure of serving with on the board of directors for the National Speakers Association, whom you and I know is absolutely brilliant. So Becky is a leadership speaker, and she's a certified mindset coach.
Spencer Horn
01:17 - 01:34
So we get to learn a lot from her today, which I'm excited about. An all-around intentional language expert who believes your words create your world. I'm excited to hear about that. She's the author of The Word Effect, Seven Simple Words to Create Your Most Beautiful Life.
Spencer Horn
01:34 - 02:03
And I'm hoping she's going to share those seven words or at least some of them because we want people to read the book, right? and the creator of a powerful framework that helps leaders and teams spark clarity, connection, and creativity through everyday language. And as you know, we're the Teamwork a Better Way podcast, so that's a must. Becky also works as an outreach specialist and a workforce trainer, delivering impactful trainings across schools, businesses, and organizations.
Spencer Horn
02:03 - 02:13
And she is a professional member of the National Speakers Association, woo-woo. And the voice behind the Word Effect podcast. I didn't know you had a podcast. Well, that's so exciting.
Spencer Horn
02:14 - 02:23
And here's the other thing about Becky. She loves baseball. She's a boy mom. And she travels across the country going to baseball games with her husband and her boys.
Spencer Horn
02:24 - 02:31
She's got three daughters-in-law. She's gonna have two more daughters-in-law. One of these days, I bet. And two grandkids.
Spencer Horn
02:31 - 02:44
And she loves going for early morning walks. And basically when it involves sunshine and travel, that makes your heart sing. Becky, we are so glad to have you. Let me put you up here on the screen.
Spencer Horn
02:44 - 02:45
Welcome.
Becky Kemp
02:46 - 02:48
Hi, I'm so glad to be here. Thank you.
Spencer Horn
02:49 - 03:14
Well, we're hoping that some of your many, many fans are going to be listening in and joining because we want to invite them to ask questions and make comments and join us in here. I want to start off by asking you a question. You say, Becky, that your words create your world. What inspired you to explore this connection between language and leadership?
Becky Kemp
03:17 - 03:35
In a simple explanation, about 15 years ago, I found myself full of depression, anxiety. I was really struggling with where I was in my life. Like you mentioned, I'm a mom of five boys. And I felt really unfulfilled and wasn't reaching my potential.
Becky Kemp
03:36 - 03:55
But I had gotten stuck. And I was focused on other things changing, like if I had more time and if my circumstances changed. And what I've come to learn is that we all have the same amount of time. And often you can't change your circumstance, but you can change the way you think about what's happening in your life.
Becky Kemp
03:56 - 04:15
And that's how I realized that I could take a better leadership of my own mind. And by then so doing, I have been able to step forward and do some of the things that I've always wanted to create and do like writing a book, becoming a professional speaker and moving forward. And it just had to do with simply changing where I focused my words.
Spencer Horn
04:16 - 04:26
So when you were in that space of feeling overwhelmed and stuck and depressed, I mean, what was it that, I mean, did you see yourself as being an author and a speaker and a trainer in all these spaces?
Becky Kemp
04:28 - 04:37
Well, that's a good question because, you know, when I was a little girl, I used to see myself. I had big dreams. I wanted to be an author. I wanted to be a speaker.
Becky Kemp
04:37 - 04:51
But yet what happened is I started to focus on the wrong things and I didn't even know it. This isn't taught always in school. I started to focus on what I can't do instead of what I can do. And so I kind of felt ahead of time.
Becky Kemp
04:51 - 05:02
I had always wanted to be an author and a speaker. But, you know, when I went to college, I didn't take communications classes. I didn't take journalism classes. I didn't take creative writing classes because I got fearful.
Becky Kemp
05:03 - 05:32
I started to focus on I won't be good enough instead of realizing that anyone that's accomplished anything had to start somewhere. And so by the time, I think that's why I was depressed and why I was not fulfilling my potential is I was stuck. And when I changed my focus and I started to take back control of what I could control, I realized that if you change your words, you can change your story.
Spencer Horn
05:33 - 05:49
I love that story. And Christian, I know you got a thought, but I just, before I switch, switch it over, what made that transition? So because you're, you were stuck, I mean, how did you, how did you get out of that? I mean, wheels are spinning and it's like, what, what was the spark that made that transition happen for you?
Becky Kemp
05:50 - 06:12
Well, I, I've always been a prayerful person and I actually got on my knees one day and I asked God, who's my higher power. uh, for help. And in that time, I realized it's, it's a long story and I talk a lot about it in my book, the word effect, but. I was having some addiction issues that I needed to look at.
Becky Kemp
06:13 - 06:28
I have a lot of perfectionism issues. And so it was, it was kind of like a cry for help in some ways. I knew that there was something that needed to change. And I finally realized instead of waiting for everybody else and everything around me to change.
Becky Kemp
06:29 - 06:44
Maybe the work starts from within. And as I started to understand that, I found this creative ability that if you want more in any area of your life, you've got to look from within and start focusing on those words.
Spencer Horn
06:46 - 06:51
Yeah, you got to stay away from those swigs and fizz and those dirty Dr. Peppers. They're just totally addicting. Christian?
Christian Napier
06:55 - 07:26
Oh, yeah, that's true. So yeah, Spencer is actually touching on what I wanted to ask you about, but I'll kind of follow it up, which is sometimes we have these moments of clarity where we realize, oh, I need to make a change. But making that change isn't necessarily easy, and it's quite it's quite easy to fall back into old habits. So how did you make this persist?
Christian Napier
07:26 - 07:52
Like, okay, I have a change in mindset, and maybe that was in part directed by a higher power to say, hey, you need to look at things from a different point of view. But how did you make it stick? Because quite honestly, I've found myself in situations where I feel like, oh yeah, this is it. I'm gonna follow this new path and then I stumble and then I just abandon ship and I go back to my old ways.
Christian Napier
07:53 - 07:55
So how did you make this thing actually persist?
Becky Kemp
07:56 - 08:12
Well, I'm still working on it. So I think lifelong learning and practice. If you wanna get good at anything, it takes practice. So often we get inspired and we start doing something and then things don't go as planned.
Becky Kemp
08:12 - 08:21
Like you said, we have this big plan to change. We're going to be better at this way. I'm going to wake up early every morning. And then we stay up too late.
Becky Kemp
08:21 - 08:37
And then we don't get up early and we beat ourselves up. And so I really like the idea of trying each day to put on words that matter. So I like to say, what words do I need today? I like to take life in daily increments.
Becky Kemp
08:37 - 09:04
sometimes hourly even, because I can't always, I don't know what next week and next month is going to hold. Doesn't mean I don't plan and I want to work that way, but change for me is daily putting on words that matter. Right after I decided that I wanted to kind of change my words, you know, little opportunities come into your life. And I had always wanted to start a business and I'd never really had an idea.
Becky Kemp
09:05 - 09:27
Well, as a mom of boys, I sat at a lot of baseball games and I had this idea to put positive messaging on a T-shirt. And what I started to realize is that every day we take a few minutes, whether we think about it or not, and decide what to wear based on where we're going, who we're going to be talking with, what we're doing. We all do it. We all make choices every single day.
Becky Kemp
09:27 - 09:45
But a lot of them are just subconscious. Well, I realized when I started this business is called Becoming Threads. that each day I could make a choice of the words that I was going to focus on. And the words were positive messaging like grateful heart, easy does it, first things first, choose happy, right?
Becky Kemp
09:45 - 10:05
Just fun things. But they reminded me. And I think the way change really happens is to put simple reminders in your life. So when you do falter or when you do stumble, as you mentioned, You just pick yourself up and you celebrate what you are doing and you keep moving forward.
Becky Kemp
10:05 - 10:09
That's how real long lasting change has happened for me and continues.
Spencer Horn
10:20 - 10:30
Almost got you there. I love that story so much, Becky. Thank you for sharing that. So several things came rushing to my mind when you were telling your story.
Spencer Horn
10:30 - 10:58
And the first one was, I love what you said about sometimes you have to focus on an hourly basis. There's a self-coaching methodology called the daily questions. Have either of you heard of that before? It's been around for years and years and years, and what you do is you focus on the behavior that you want, sometimes on a daily basis, but when you're really struggling, sometimes you need to do that on an hourly basis.
Spencer Horn
10:58 - 11:21
And the question you ask yourself is, did I do my best to dot, dot, dot, dot. So in your case, Becky, did I do my, in the last hour, did I do my best to use powerful words, for example, right? Or whatever the habit that you're trying to break, instead of focusing on the bad habit, what's the positive outcome that you want instead of that, right? And you were telling us about that, that you wanted to focus on those words that made your day better.
Spencer Horn
11:21 - 11:35
Did I do my best today, this last hour, to focus on positive words? And it does two things. First of all, and when you screw up, Christian, you can't judge yourself, because then you'll stop doing that, right? It's just be curious.
Spencer Horn
11:36 - 11:45
Why did I struggle this past hour? And then you're focusing your mind on that behavior that you want. And then over time, instead of hourly, you do it daily. And then after a while, that becomes a habit.
Spencer Horn
11:45 - 12:11
And then you can work on the next one thing that you want to get better at. And the second thing that I love that you talked about is just the subconscious choices that we make and putting on clothing that had positive words actually told your brain what, how to behave and how, what to believe and how to show up. And it was a simple thing. It's like, if people think that the clothes we wear don't matter, they do.
Spencer Horn
12:11 - 12:27
I mean, what, when we dress a certain way, we feel differently. And it's a, it's a psychosomatic response. And I imagine based on your experience and in my experiences, when we use different words, it has the same effect and it impacts our thoughts and our brain and how we behave, doesn't it?
Becky Kemp
12:28 - 12:55
Yeah, so as a certified life coach, I teach what's called the model. And this model is your thoughts drive your feelings, your feelings drive your actions, and your actions are what create your results. Well, so often we get our thoughts and our circumstances confused. So a simple example, when I was pregnant with my fourth son, I had a different experience than my husband when we both found out we were having our fourth boy.
Becky Kemp
12:56 - 13:18
We both heard the circumstance was boy, but I had different thoughts about that than he did. My feelings were I started to feel some sadness because I wanted a girl. My husband is feeling a big smile and joy because he's thinking another boy to teach baseball to, right? Neither were right or wrong.
Becky Kemp
13:19 - 13:38
We have thoughts over the circumstances of our lives. But the power of that is that our thoughts drive how we feel. So if we feel confident, it's because what we choose to think about ourselves each day, if we feel insecure. It's because I'm focused on the thoughts of the uncertainty.
Becky Kemp
13:38 - 13:46
Right. What's so awesome is we have the power to change that. Now, I didn't have the power to change that. My fourth son came out a boy.
Becky Kemp
13:47 - 13:55
But you know what? I love and adore him and I'm happy and content in my life. Well, how is that possible? It's where I chose to focus.
Becky Kemp
13:55 - 14:16
I chose to decide I'm going to be the best boy mom I can be. I'm going to embrace the life that I've been given instead of always wishing I had something else. That was only by just learning to direct my thoughts to how I wanted to feel. So a lot of times as a leader, and especially in a team, like what is the feeling that you're wanting for your team?
Becky Kemp
14:17 - 14:28
What do you need to be putting on thinking about each day? And then you start practicing that. And then you evaluate, did we, did we feel that way going into that project? Were we confident?
Becky Kemp
14:28 - 14:40
Were we prepared? And if not, then you get to acknowledge that and you get a redirect and go, OK, where can we improve? We celebrate our wins, but then we always ask ourselves, What can we do more?
Christian Napier
14:42 - 15:02
So I want to come back to the two words that you said for you were very destructive. Those words were I can't, right? And how you ended up kind of flipping it and saying, OK, well, there are words that really matter. And you've written this whole book about seven words.
Christian Napier
15:02 - 15:22
And so I kind of want to talk about the the genesis of that, how you happened upon these seven particular words, what those are. Maybe you can just give us a sense of that journey from this very destructive phrase of, I can't. I don't know if that was the most destructive phrase that you were telling yourself. It really was
Becky Kemp
15:22 - 15:22
one of them.
Christian Napier
15:24 - 15:33
But yeah, how did you get from that to discovering not only that words matter, but here are seven words that really can make a difference.
Becky Kemp
15:34 - 15:52
OK, so when I was a little girl, like I mentioned, I always wanted to write a book. But I started to focus on that I can't. So a simple example would be I could walk into a bookstore or a library, and I would just think every idea has been shared. Every idea is out there.
Becky Kemp
15:52 - 16:13
I can't write anything original. I can't do this. And I would look at it from the glass half empty approach, right? Well, as I started my journey and started to reframe where I was focused, I realized one day, wait a minute, there's all these books out there.
Becky Kemp
16:13 - 16:33
If all these other people can do it, I can too. And it just shifted everything. Instead of feeling like all the ideas are gone and there's nothing out there, I realized that I have a story, I have an authentic voice, and I have every right to put a book out into the world if I choose to. And so that was the start.
Becky Kemp
16:33 - 16:50
So then I started working with a coach. I teamed up with a group of people that had written books and I started that process. And I was actually on a walk one night and I realized the seven words that I wanted to write about. And all seven words start with the letter A.
Becky Kemp
16:50 - 17:01
And they didn't all start that way. But as you start creating and writing, you know, someone recommends, hey, come up with all eight words. And so the words ended up being the first word. The powerful word is acknowledge.
Becky Kemp
17:02 - 17:23
You know, if you want to change anything, or you want to create something, you first have to acknowledge it. The second word is the power of ask. You have to learn how to ask better questions and be in charge of your mind. I think teamwork starts with teaming up with yourself, becoming more intentional with your own language, and then putting it out into the world.
Becky Kemp
17:23 - 17:41
The third word is the power of accept. You have to learn to accept exactly where you're at and then find opportunities to move forward from there. The fourth word is the power of abundance, focusing on that mindset that there is enough for everybody. There is room for one more book and one more book.
Becky Kemp
17:42 - 18:05
And if anyone wants to create something, there's room for that. That was a big turning point for me. Then the power of action, how to take action to do consistent small things over time. Those little habits like Atomic Habits talks about or different things, some of those books that were all really well known for taking steps, showing up for your dreams and your creations each day.
Becky Kemp
18:05 - 18:22
Then the power of appreciate. appreciating where you're at, gratitude. And then the last of the seven words is aspiring. What I believe is this is a blueprint or framework that you can use these seven words to move forward in any area of your life.
Becky Kemp
18:23 - 18:36
And these areas are constantly coming into our lives because we're always progressing and growing. And words can be our compass to keep us moving in the direction that we want. You can have a positive.
Spencer Horn
18:44 - 18:49
Oh, there it happened. Keep going. What were you going to say there at the
Becky Kemp
18:49 - 19:02
end? Words can have a positive or negative effect and we get to choose as human beings. One of the things that sets us apart from any other mammal out there is we have the power to choose. We have agency.
Becky Kemp
19:02 - 19:13
We get to choose the words we put in our lives each day. We get to choose and redirect our minds. Now, this doesn't mean that we don't have problems. This doesn't mean that life just goes.
Becky Kemp
19:13 - 19:23
I sometimes get asked this question. So do you just always think happy thoughts and like you don't ever focus on them? You know, it's like, no, I have real problems in my life, you know. I have struggles.
Becky Kemp
19:23 - 19:33
I have worries. We have financial insecurity in our lives right now. I have worries with children. I have a lot of, I have my own issues of insecurities.
Becky Kemp
19:33 - 19:45
Like I'm not just, oh, I just think happy, but I don't just stay in the muck. I get up and I do something right. And that's what a leader does is we lead ourselves first and then we can lead others.
Spencer Horn
19:46 - 20:09
Well, you have been, in my opinion, you've been describing the word effect. We haven't, you know, that's the name of the book, but if you were to just summarize a definition of the word effect so that we could put a bow on the concept that you're sharing, because, I mean, I have heard it, but we haven't really tied your philosophy or your belief to that word effect. Would you do that for us?
Becky Kemp
20:10 - 20:31
Yeah, so several years ago, I was reading a book by Darren Hardy, The Compound Effect, And he talks about just these small, simple things have such a, they change people's lives. And it's a business book. A lot of us have read it. And I was trying to figure out, I knew that these seven words had power in my lives.
Becky Kemp
20:31 - 20:44
I knew that intentionally putting on words made a difference. And one day I just thought it's the word effect. It's the exact same idea. that there is an effect each and every day with our words, and we get to choose that.
Becky Kemp
20:44 - 20:59
We get to choose where we put our focus each day. We can look up and look out, and we can notice the good, or we can focus on the negative. The negative is much easier to see, and it's much louder. The good oftentimes is hard.
Becky Kemp
20:59 - 21:25
We have to train our brain to celebrate the good and to look for the good. So to me, the word effect is a framework of words and you get to choose that. And so giving people permission to acknowledge what they want out of their lives and then ask better questions and appreciate where they're at. And so to me, the blueprint is a simple formula that the words you put in your life have power.
Spencer Horn
21:26 - 21:46
That is brilliant. And would you please describe for our listeners, why is it that the negative and those negative thoughts have so much power over us? And why do we see so much negativity all around us? And I mean, it seems that that's something that the world is focusing on so much.
Spencer Horn
21:46 - 21:47
Why is that?
Becky Kemp
21:48 - 22:05
Yeah, there's a lot of studies out there, but one that I'll share is the National Science Foundation has said that the average human being has between 16 to 60,000 thoughts. But most of those thoughts, a day, a day is those thoughts. Most of those thoughts are subconscious.
Spencer Horn
22:06 - 22:08
I think I'm on the 16 end, 16 thoughts a day, Jason. Yeah, and
Becky Kemp
22:08 - 22:14
like I said, as a woman, I'm on the 60,000 thoughts. So I don't know. That's what I've decided. I always say, I'm
Spencer Horn
22:14 - 22:15
probably on
Becky Kemp
22:15 - 22:25
the higher. Because my mind's just pinging and going all the time. And we have to stop and be aware to it. But what the study went on to say is that 80% of our thoughts tend to go negative.
Becky Kemp
22:26 - 22:38
So let me give you an example. Let's say that, you know, we, I live here in Utah. I know Spencer, you like to hike. Christian, I'm not sure if you're a hiker, but we have the beautiful Wasatch mountains out through my window.
Becky Kemp
22:38 - 22:52
If we went on a hike, the three of us, and we got up to the top of the hike and all of a sudden we took a turn and there was a big rattlesnake. Well, I don't like snakes. It would have scared me. I wouldn't be happy about it.
Becky Kemp
22:52 - 22:56
But we didn't get injured. We're fine. We finish our hike. We go back down.
Becky Kemp
22:56 - 23:14
Each one of us gets in our car to go home. And we call, let's say, our spouse, our friend, our colleague, whoever. The study goes on to say that 99% of us, the first thing out of our mind would be, I saw a snake. Not that I had a great conversation, not that the hike was beautiful.
Becky Kemp
23:14 - 23:28
We might share that later. But the first thing tends to be the negative. It's just it's a way our brain has been wired to protect us from the cavemen. We just you and I, we don't have to protect ourselves that way.
Becky Kemp
23:29 - 23:39
But our brain tends to focus on the negative. So though we might see snakes in our lives. Yes, they're there. We get to redirect and go, OK, but let's focus on the good of the hike.
Becky Kemp
23:40 - 23:44
I didn't get bit by the snake. I had a great opportunity
Spencer Horn
23:44 - 23:47
to visit. Becky, I'm excited when I see the snake because it's like,
Becky Kemp
23:48 - 23:49
I'm
Spencer Horn
23:49 - 23:58
so excited. Now, if it's a rattlesnake, that's the good news. I mean, riding my mountain bike, I've actually ridden over a rattlesnake and I had to stop and go back and take a picture of it and video of
Becky Kemp
23:58 - 24:04
it. Did you share that? Was that the first highlight?
Spencer Horn
24:04 - 24:19
Yeah, because I was so excited. I saw this rattlesnake and I kept my distance. But I get your point and you're right. It's like, oh my gosh, we forget all the beauty that's around us because of the one negative thing that happens and it's so true.
Spencer Horn
24:20 - 24:37
And I agree, 80% of our thoughts can be negative and that is sending, it's exactly what you were fighting against, right? When you were thinking, I can't write a book. I can't be, I mean, I'm a professional speaker as well. And I say all the time, I hear other people have this comparison, which is really coveting, right?
Spencer Horn
24:37 - 24:52
I have this comparison disease when I think, Oh my gosh, Becky is so amazing. And she's so beautiful. How can, why would anybody listen to me when, when they could, you know, get her instead? Or, you know, Christian is so smart and he always asks the best questions and, my gosh, he's so brilliant.
Spencer Horn
24:53 - 25:14
And we have this comparison and we think about all the reasons why we can't be successful. And it has such an impact that it forces us to not chase our dreams, to lose our dreams, exactly as you said. And so I'm so interested in that spark that changed. And what you did, I think that's so helpful for our listeners.
Spencer Horn
25:15 - 25:17
Christian, I've been blathering on. You have another question. I have
Christian Napier
25:17 - 25:36
so many. Yeah, well, actually, it kind of links back to what you just expounded on there, Spencer. Tying what you were just expressing with Becky's seven words, the A for that is abundance, right? Like, hey, we don't need to be coveting after each other because there's plenty to go around.
Christian Napier
25:37 - 25:56
So that brings to mind for me that for various people, we may find that some of those A's are natural for us. So Spencer, very action-oriented person, right? So he gets things done. He's type A for action.
Christian Napier
25:58 - 26:19
But there may be other things where maybe it's a struggle. Maybe this abundance mindset, maybe that's a bit of a struggle for me. Appreciate is natural for me, but maybe acceptance is not, you know? So I'm curious, you know, what you recommend for people as they kind of assess, you know, where they're at.
Christian Napier
26:20 - 26:29
Where do they focus their energy? Because you could say, oh, gosh, I'm pretty good in two of these. I'm terrible at five of these. And it just seems overwhelming.
Christian Napier
26:29 - 26:46
Like, I don't know if I can actually get this thing done. I fall back into my I can't mindset. If I do an assessment of the seven A's and I feel like I'm pretty good at a couple, but I struggle with many, what advice would you give to people to say, okay, well, this is how you move forward?
Becky Kemp
26:48 - 27:01
Yeah, well, awareness is key. So I think acknowledging and being aware that, oh, I am struggling on abundant thinking right now. I am comparing myself. You know, I still struggle with comparison.
Becky Kemp
27:01 - 27:15
I still struggle with each of these words at times. But I but I become aware to it. And the awareness is then I can ask myself, what do I want to do different? Because compare just leads to despair for me.
Becky Kemp
27:16 - 27:36
It doesn't serve me. So when I find myself comparing myself, I get to go, OK, what am I grateful for for who I am? And I can go into appreciating what who I am and I can appreciate other people. You know, when I appreciate other people and their amazing talents, I don't compare myself anymore to them.
Becky Kemp
27:36 - 27:48
I feel a lot better. It just changes where I focus. So to me, it's that awareness. And what I have in the book, each chapter is about a word.
Becky Kemp
27:48 - 28:06
So you can focus in on that word. And at the end of each chapter, there is some prompts and different things. I also have a video course that if you go to my website under the store, there's how to discover the word effect. And each word I talk about, for 15, 20 minutes, and you can buy this small course.
Becky Kemp
28:07 - 28:15
Because I really do believe we need reminders. We need little things to remind us. That's why, to me, it's a framework. I don't think you're one and done.
Becky Kemp
28:15 - 28:28
I've learned abundant thinking, and I'm never going to get challenged with that again. It's like any organization. We constantly have to keep moving it forward because we don't know what comes. We have to keep practicing.
Becky Kemp
28:28 - 28:43
So we have to be aware of where success comes. And by becoming intentional with words, that's a really great way you can speak your success. That's how I help people move forward, is that reminder. So what are the reminders you need and where are you going to put them in your life?
Becky Kemp
28:44 - 29:00
For me, I like little reminders on my phone. I like little reminders each day. Every morning, you know, like was mentioned in my bio, I like early morning walks. I like to, when I'm on my walk, intentionally leverage my language for the kind of day I want to have.
Becky Kemp
29:01 - 29:16
even though I don't know what the circumstances will bring, how do I want to handle the life today? As I'm intentional to it, that awareness helps me navigate the good, the bad, all in between, and I get to keep practicing.
Spencer Horn
29:18 - 29:25
Becky, why do you think words are one of the most underutilized tools in leadership?
Becky Kemp
29:27 - 29:41
Well, from my experience, we use them all the time. And I think we take them for granted. We don't really recognize the power behind our words. For example, I have this little flipbook.
Becky Kemp
29:42 - 29:55
It's an IM statement book that I sell at events. And it's called Embrace Your Greatness. And I am statements are very, very powerful. Words have been around since the creation of the world.
Becky Kemp
29:55 - 30:08
Words are what create things. If you take anything that's been created, it first had to be a thought. It first had to be an idea. This podcast that you guys have created first had to start by some words.
Becky Kemp
30:08 - 30:16
You guys discussed it. So it's just an awareness to our words. They are very, very powerful. They are creative statements.
Becky Kemp
30:16 - 30:28
I am statements. So that's why when I hear someone say, I am stupid, I am dumb. Actually, I have a 14-year-old son that just started school this week. And the other day, he said something about a negative thing towards himself.
Becky Kemp
30:28 - 30:42
And I just tried to remind him, no, you're not. Because those words create that. They honestly, if you do the research behind it, they can create. So we want to focus our thoughts on good things.
Becky Kemp
30:44 - 30:45
Plus it's just better. We feel better.
Spencer Horn
30:48 - 30:51
Wow. All right. So I had an issue with, uh,
Christian Napier
30:51 - 30:56
you're, you're on there twice. I know it happens.
Spencer Horn
30:57 - 31:34
Yeah. It happens when I, uh, when I go to do something and, uh, I thought I had the, uh, let's see if it works now, the, Every once in a while, when you do this live, it goes a little crazy. But Becky, I love that the words create our reality. And I just, if you would indulge me for a moment, there's this idea of the expectancy, what's called the expectancy theory.
Spencer Horn
31:34 - 31:58
It's now known as the Heisenberg principle. So 10 years after Einstein developed the theory of relativity, two Dutch physicists, Niels Bohr and Werner Heisenberg, if you've ever heard of them, were studying subatomic particles. and don't ask me how to explain it, but as they were studying these particles, they behaved in unexpected ways. In other words, they showed up when they expected them to.
Spencer Horn
31:58 - 32:12
And they're like, how does that even make sense? And what they figured out is that their thoughts were actually impacting the behavior of these subatomic particles. And they won a Nobel Prize for it. It's basically all there.
Spencer Horn
32:13 - 32:26
And if you think 10 years earlier, what's the theory? I mean, basically what Einstein said is E equals mc squared, which is what? Energy can be transferred into matter. Matter can be transferred into energy, basically.
Spencer Horn
32:27 - 32:42
What are thoughts? Thoughts are energy. And the higher the energy, the greater the outcomes that we create. And so this whole idea is our thoughts are powerful.
Spencer Horn
32:42 - 33:09
Not just when we say, what is it, your attitude is catching. It's literally scientifically based. It's not a matter of a platitude or anything like that. And so we actually have a responsibility When you know that to choose words that are powerful because we're impacting our own lives and others I think Stephen Covey called it the the 90-10 principle, right?
Spencer Horn
33:09 - 33:39
You can't control the the 10% of life that happens to you You were talking about the bad things still happen but you can control how you respond to those and that's the 90% that starts to create more of our universe and more of the outcomes that we want and You know, my mother didn't choose the cancer that took her life, but she chose how to respond when that happened. And she chose to live the life the best that she could with those circumstances. And she was such an inspiration and had lived longer than, you know, doctors said.
Spencer Horn
33:39 - 33:46
But it was, I think, so much to do with her thoughts. So forgive me for going on, but... Well, I
Becky Kemp
33:47 - 34:00
so agree. I just want to jump in and say... That's the thing, you still have hard things in life, right? And things don't go as planned many times, but yet there is an essence of joy we can have in life.
Becky Kemp
34:00 - 34:21
And that's why I loved being here with you guys when your podcast is called Teamwork, A Better Way. And I know you're talking about teaming up with others, but teaming up with ourselves and the language we use starts it, right? Like we have to be, Like what made your mom decide to make the best of that situation? You know, what was that?
Becky Kemp
34:21 - 34:35
Right. Because someone else maybe chose to do differently. And and we're not here to point fingers. We're here to give people permission that as life gives us ups and downs and all the in between in our business, in our personal, in any aspect.
Becky Kemp
34:37 - 34:53
Oh, I have power, though. Where do I want to choose? You know, what do I want to do? And Stephen Covey, I love a quote from him that talks about words have the power to help us create success, but they also have the power to undermine even the best of intentions.
Becky Kemp
34:54 - 34:58
It's where we choose, right? So words really do matter.
Spencer Horn
34:59 - 35:07
So important. Christian, we have, uh, we have something that we need to interrupt our show. We're about, uh, we, we have a sponsor for the first time and
Christian Napier
35:08 - 35:08
we're
Spencer Horn
35:08 - 35:18
going, yeah. Can we, can we do that? Yeah, let's do it. So we have a sponsor for our show and we have a giveaway for our listeners.
Spencer Horn
35:18 - 35:55
and I'm gonna put that up on the screen here. So if you're watching this, you can take a picture of that and download it, but every leader knows the pressure to keep improving team performance, but where do you start? So that's where the Team Leader View comes in. In just 20 minutes, this powerful online diagnostic is gonna show you how to see your team's strengths and challenges compared to, you know, This is a proven model used by thousands of teams worldwide, Christian and Becky, and it's more than a survey, it's feedback of the impact of
Spencer Horn
35:56 - 36:13
your leadership. And you're gonna see where your communication, your trust, accountability, and alignment are working, and where small changes can unlock big results. And here's the best part. After completing the assessment, you'll get a free one-on-one interpretation session with me.
Spencer Horn
36:15 - 36:39
And together, we're going to turn your results into some actionable steps to elevate your team's performance and culture. So if you're listening to this and not seeing it, you can go to go.altiumleadership.com. forward slash Team Diagnostic. And we're going to put that link in the show notes.
Spencer Horn
36:40 - 36:59
Our sponsor is Team Coaching International, who's giving away the diagnostic and we're so grateful for them and Alexis Phillips for sponsoring us in that. So thank you so much. Sorry for the interruption there, but we're excited. We're gonna have that sponsored going forward in the show.
Spencer Horn
36:59 - 37:00
So
Christian Napier
37:00 - 37:09
let's kind of- Yeah, we're in uncharted territory here. We got new sponsorship. That's pretty cool. So thank you, Team Coaching International and Altium Leadership.
Christian Napier
37:11 - 37:23
Becky, I wanna come back to something that you talked about a couple of times earlier. You mentioned, oh, I'm gonna create this small business. I'm gonna put positive words on T-shirts. And you mentioned, oh, I'm gonna have this calendar and it's gonna have these positive words.
Christian Napier
37:23 - 38:00
And so, all right, we've talked about, all the words that we tell ourselves, right? So we have our own thoughts, but it sounds to me like what you're also saying is that we need to surround ourselves with words of affirmation. I don't know if that's necessarily the right word, but positivity, however you wanna say it. I would imagine that in today's environment, the people of today, are exposed to more words per minute, per hour, per day, than at any time in human history.
Christian Napier
38:01 - 38:37
And those words can have impacts on us. And so I'm curious if you have any thoughts about how we can surround ourselves with the words that are really gonna help us instead of, you know, doom scrolling or doing whatever we're doing. And, you know, cause we were, there's just hundreds of thousands of words that we're getting inundated with every day. So how do you go about not only just saying, okay, I'm gonna control my thoughts and so on and so forth, but I'm gonna take action and control the environment around me so that my environment is uplifting me instead of dragging me down.
Becky Kemp
38:39 - 38:58
Yeah, what a good question. And it really is that choice, putting on good words. I remember when COVID started happening, and that was when I had decided to get certified as a life coach. And of course, when I started this process, All of a sudden, my kids are home from school.
Becky Kemp
38:59 - 39:13
I'm having to be their teacher. And I'm thinking, wait, this is not supposed to happen. And if you turned on the news at that time, of course, it was so unsettling as a mom, as a wife, as a human being. There was so much uncertainty.
Becky Kemp
39:13 - 39:52
And I remember being trained and realizing, OK, for any time I listened to 30 minutes of negative on the news, let's say, or the doom and gloom, put 30 minutes of positive in your life too, right? So I couldn't just, I mean, I guess I could, but it wasn't serving me to just listen to all the doomsday things. So instead I had to make conscious choices to find a positive podcast, let's say, or read a good book or read something that brings joy into my life. Every day I try to put good words in my life that I read, Another thing is the music I listen to.
Becky Kemp
39:52 - 40:18
I have podcast or I have playlists that one of them is like my made for joy playlist. And so when I'm going to go speak somewhere and I feel those like butterflies and just the apprehension, like I hope that this message hits the person that's there to get it. I can listen to these words and they impact me. So what I want to remind people is you find the words that impact you for good.
Becky Kemp
40:18 - 40:40
But if you start to notice them, if you're on your social media and after 20 minutes, you don't feel good about yourself, that's an awareness and go, wait a minute, what am I thinking about myself? Well, for me, I'm starting to compare myself to everybody else. So it's like, OK, what do I choose to do now? If I give myself 20 minutes to look at, you know, Facebook and I, you know, what do I do differently?
Becky Kemp
40:40 - 40:56
So we have to put good stuff in our lives. I don't know that we can totally get away from the negative. It's there and different things trigger us to focus on negative. But again, I heard I was teaching an emotional intelligence workshop to a bunch of business professionals.
Becky Kemp
40:56 - 41:18
And one of the leaders said, that he, every day, their organization meets together and they celebrate the wins that they had the day before, before they start their day. Just that little reminder makes things better. And then they can talk about what they might be struggling with or where they need help. It brings unity and connection with their words.
Becky Kemp
41:19 - 41:25
And there's that ability to just start becoming aware of how I'm feeling in different situations.
Spencer Horn
41:37 - 41:45
So is there a way for teams to create a shared language that strengthens trust and improves psychological safety in your experience?
Becky Kemp
41:48 - 42:07
I think there is a way. I think that each organization is a little bit different. So I don't know that you can say to someone, you say these words and this happens because everybody has their own unique take. But I think becoming aware to how we're feeling as a team, and asking, what are we thinking about?
Becky Kemp
42:08 - 42:22
our feelings because our feelings are driving our actions. Our actions create our results. So if we're not getting our results, let's work backwards and go, okay, then what are we feeling? Well, we're not feeling heard.
Becky Kemp
42:22 - 42:31
We're not feeling trusted. Well, why aren't we feeling heard and trusted? What are we thinking? Well, if we can work backwards that way, we can actually then practice something different.
Becky Kemp
42:32 - 42:40
So I think it takes an awareness that each team sits and works on. And that's what I help teams do is find their words. find the words that matter to them.
Spencer Horn
42:40 - 42:47
I like that. You get to help a team find their words. They're customized words that they use. I like it.
Becky Kemp
42:49 - 42:57
Well, if I asked you what's your favorite quote, Spencer, and Christian, what's your favorite quote, and you said different quotes than my favorite quote, it doesn't
Spencer Horn
42:57 - 42:58
make sense. The man in the
Becky Kemp
42:58 - 43:10
arena. or that mine's wrong or whatever, right? Because different words matter to us differently. We have to become aware of the power of words and that we choose to put them in our lives each day.
Spencer Horn
43:10 - 43:29
Teddy Roosevelt, it's not the critic who counts, not the man who points out how the strong man failed. All right. So I have, you know, in my, I told you, Becky, when we were talking about this podcast, by the way, we've been working forever to get you on the show. I'm so glad that you're here.
Spencer Horn
43:29 - 43:30
I
Christian Napier
43:30 - 43:31
was
Spencer Horn
43:31 - 44:02
telling you that I worked at a company called Rapport Leadership, and some of our listeners will be familiar with that, but we had very intentional language at Rapport. As a matter of fact, I printed out a list of powerless words and phrases and some alternatives that we would teach, and we would teach the words that have power. And you and I were talking before the show started about one word that they actually prohibited us from using, and that was the word try. And I remember when I first started working there, it was really hard.
Spencer Horn
44:03 - 44:22
I actually put a rubber band around my wrist, and every time somebody caught me saying try, I'd flip that rubber band. And I was amazed at how often I used this word. And in a way, there are some places to use it. But a lot of times we are unconscious.
Spencer Horn
44:22 - 44:41
You talked about how unconsciously sometimes we make choices. There's a lot of times we use words unconsciously just because it's a habit. But if you invite me over to dinner because your husband is making incredible barbecue, which I know he does, right? He does.
Spencer Horn
44:41 - 44:45
And I say, you know, I'll try to make it. I mean, are you really going to count on me?
Becky Kemp
44:47 - 45:02
No, no, definitely there's different power to different words, right? And the context that you use them, it's like if I try to do something, Are we really committed to it? Probably
Spencer Horn
45:02 - 45:10
not. And there's a time where that's, that's appropriate, but that would, they wanted us to eliminate that because they wanted us to use very powerful language. And so
Becky Kemp
45:11 - 45:16
you, you had that reminder, you flipped the rubber band. So
Spencer Horn
45:16 - 45:16
you
Becky Kemp
45:16 - 45:21
said something in your life. to remind you to start becoming aware to changing it.
Spencer Horn
45:22 - 45:22
Because it
Becky Kemp
45:22 - 45:27
is something you have to change. Like you're like, well, wow, I didn't realize how often I did it. You
Spencer Horn
45:27 - 45:31
became aware. So often, and now I'm very aware. If I use it, I use it on purpose.
Becky Kemp
45:32 - 45:37
Exactly. You become intentional with your language. You get to leverage your language with intention, which is so.
Spencer Horn
45:37 - 45:44
Okay. So I've got some powerless phrases, Christian. I want to have you answer and then see what Becky comes up with. All right, here we go.
Spencer Horn
45:44 - 45:50
How about. Maybe I'll make it to dinner. Maybe I'll make it to dinner.
Christian Napier
45:54 - 46:13
I'm not gonna have time, so can we schedule for another time? I went to the flip side, rather than making a commitment. I'm just gonna let you know right now, because sometimes we do this, oh, maybe, because we don't wanna let somebody down, because, you know, so I'm just gonna say right up front, sorry, I can't do it this day, but would be- Well done, Becky, what would you say?
Becky Kemp
46:14 - 46:21
Well, actually, Christian, I really liked that. That was exactly what I was thinking. I think, be honest. So if you can make it, go.
Becky Kemp
46:21 - 46:25
If you're unable to make it, that's probably why you're saying, maybe I'll make
Spencer Horn
46:25 - 46:28
it. That's a powerful response too, even if you can't make it, right?
Becky Kemp
46:28 - 46:40
Yes. Honesty. And that's what the power of acknowledge that first word is the honesty of, yeah, I can't help you right now. You know, I can help you tomorrow instead of saying, I'll try to get to it.
Becky Kemp
46:40 - 46:48
Right. Because then that leads to distrust and we don't understand why they're, they're not committing to what they did. So, yeah.
Spencer Horn
46:49 - 46:52
I should Christian.
Christian Napier
46:54 - 47:00
All right, I will. Becky? I'm not super enthusiastic about it. I'll do it.
Becky Kemp
47:03 - 47:12
Well, that is one of the words that I try not to say because, sorry to say this, but we don't want to shit on ourselves
Christian Napier
47:12 - 47:13
is what they
Becky Kemp
47:13 - 47:28
say. So I like to say, that is a time where I like to be aware and go, I'm going to try this again. Or I'm going to, I didn't get to it today. It's just an honesty piece when I should on myself, it's never good.
Becky Kemp
47:29 - 47:30
It always brings shame.
Spencer Horn
47:30 - 47:41
So, so Christian, you know, I know you might, you might, uh, you might reject this a little bit, but I would like to take a vacation. Why would that be powerless? What would you say
Christian Napier
47:41 - 47:53
instead? I would like to take a vacation. Well, I'd like to, but I can't, I mean, that's the, The but always, if you say I would like to, but usually follows that, right? So I'm just setting myself up for a but.
Christian Napier
47:55 - 47:59
I can't do it. So I should say, yeah. I was talking to Jenna last
Spencer Horn
47:59 - 48:08
night. We were looking at some pictures. We've got some international travel coming. And we were looking at pictures of Greece and Santorini.
Spencer Horn
48:09 - 48:22
And you know what she said? She says, never in my life did I believe that we would ever go to those places. And we actually made a goal. And I have the whole chart here of these plans of places that we wanted to go and do.
Spencer Horn
48:23 - 48:31
And we decided that we would do things. We didn't know how we were going to do it. But we changed the language. And we figured out a way to make it happen.
Spencer Horn
48:31 - 48:41
And in very unexpected ways, we are now traveling the world. But if I say, you know, I'd like to, but I can't. She says, I will. And she's like, I want to go to Greece.
Spencer Horn
48:41 - 48:50
And I said, all right. We're going to figure that out. I didn't know how we were going to do it. We did it and we're going back again in October, so.
Becky Kemp
48:51 - 49:01
Well, and it's because you thought about it. You started to create it and you put your mind to work. So I would just want to jump in. There's a thing our brains all have called the reticular activating system.
Spencer Horn
49:01 - 49:01
The
Becky Kemp
49:01 - 49:10
RAS! Yes, the RAS. Our brains are wired to focus where we process them. Our brains are just big processors.
Spencer Horn
49:10 - 49:13
Becky, this is why men don't wake up at night when the baby's crying.
Becky Kemp
49:14 - 49:18
Well, that could be why. I don't know. I don't know. But
Spencer Horn
49:19 - 49:21
I just know that we get to choose.
Becky Kemp
49:21 - 49:42
You know, we get to choose. And so when we start thinking we want something in our lives, then we our brain starts to look for it. So one of the most powerful things is focusing on how do I do this instead of why. So when I teach and when I coach and when I speak, I talk about the power of asking better questions.
Becky Kemp
49:43 - 50:03
When something like I want to go on vacation, the truth is you're not going because you're putting something else as a priority, which doesn't mean it's bad. Just be honest about it. But if you want to go on vacation, you start asking yourself, how do I get there? Not why don't I have more time?
Becky Kemp
50:04 - 50:15
How do I do it? And then you start making those choices. When we tell our brain how, when we ask questions with how, our brain goes to work for us and it looks for solutions. It's so awesome.
Becky Kemp
50:15 - 50:31
When we focus on why is this happening, our brain actually focuses on the obstacles and it will show us more obstacles. So I love to ask questions with how, how do I move forward? How do I create this? You, Spencer, you and your wife wanted to travel more.
Becky Kemp
50:31 - 50:43
So you said, how do we do it? And I loved what you said. Ways are coming into your life that you didn't even expect, but you're creating what you wanted. It is happening, because you're focusing on the how and not why.
Spencer Horn
50:53 - 50:54
Christian's always
Christian Napier
50:54 - 51:27
passionate about better questions, aren't you? I am. It's interesting, because I've done interviews with a lot of people in my profession. we've tried to consciously avoid the why questions because the why questions can put people on the defensive so they feel like they have to justify it and I think you know extrapolating that to my own self-assessment if I ask myself why questions then my brain as you were
Christian Napier
51:27 - 51:57
talking about which is designed to keep us safe and prove us right as a our friend dr. Paul Jenkins always says starts to go into like Courtroom mode like I start trying to I start trying to defend why I can't do this and that in the other right So my brain is trying to protect myself and justify why I can't do these things So I think that the strategy of going to how is brilliant. I mean, it's an absolutely brilliant strategy So I appreciate you.
Christian Napier
51:58 - 52:15
I appreciate you sharing that that's more of a comment than a question but I'll just express my gratitude for you really shedding a light on on on a topic that I, I thought about for, you know, when I'm asking other people questions, didn't think about it so much when I'm questioning myself.
Becky Kemp
52:16 - 52:16
Yeah,
Christian Napier
52:16 - 52:17
it's a great insight.
Becky Kemp
52:17 - 52:24
And it's a practice. It's a practice. Like I said, I have to practice it too. I could find myself wanting to sit down and go, Why is this happening to me?
Becky Kemp
52:24 - 52:41
Or I can You know, when I get out of like the, you know, poor me mentality, I can go, but how do I step forward? How do we work through this? You know, anytime there's an obstacle in our lives, there's always a solution. But we have to keep moving forward.
Becky Kemp
52:41 - 52:50
We have to keep moving forward. And words help us keep moving forward, sometimes slower than we think. But how do we move forward in this area or that area? It's a practice every single day.
Spencer Horn
52:52 - 52:55
Well, we're kind of almost to an hour, Christian. That's gone by
Christian Napier
52:55 - 52:59
quickly. I know, man, the time has absolutely flown by. Yes. I'm here with you, Becky.
Christian Napier
52:59 - 53:03
I know you've got a few questions left for Becky, so maybe we should pop in. All
Spencer Horn
53:03 - 53:05
right, let's do a lightning round, okay, Becky? Okay. This
Christian Napier
53:06 - 53:06
is a little
Spencer Horn
53:06 - 53:15
surprise for you. Okay, so here we go. Just one word answers or short answers, okay? One word you live by right now.
Becky Kemp
53:17 - 53:17
Joyful.
Spencer Horn
53:19 - 53:21
Go-to morning mantra or phrase.
Becky Kemp
53:23 - 53:25
I'm doing better than I think I am.
Spencer Horn
53:25 - 53:28
Like that. Most powerful word in leadership?
Becky Kemp
53:31 - 53:31
Trust.
Spencer Horn
53:33 - 53:35
A word you've retired from your vocabulary?
Becky Kemp
53:37 - 53:37
Should. A
Spencer Horn
53:39 - 53:41
favorite quote involving words or language?
Becky Kemp
53:43 - 53:56
My favorite quote of all time starts out by saying, little things lead to big things. And so it goes on, it's a spiritual quote, but I love that. It's the little things that lead to big things. That's what I love about words.
Spencer Horn
53:57 - 53:59
Well, that could lead to, what's a book that's changed how you think?
Becky Kemp
54:02 - 54:12
Everything is Figureoutable by Marie Forleo. She is a New York Times bestselling author, and she talks about that everything's figureoutable, exactly those words, and I love that book.
Spencer Horn
54:12 - 54:19
One of my clients had created a value called figure outers. We are figure outers. Oh, I
Becky Kemp
54:19 - 54:20
love it. I love it.
Spencer Horn
54:21 - 54:22
Early morning walk or late night journaling?
Becky Kemp
54:24 - 54:25
Early morning walk.
Spencer Horn
54:26 - 54:28
A word your family would use to describe you?
Becky Kemp
54:29 - 54:30
Determined.
Spencer Horn
54:31 - 54:32
All right. That's good. Well done.
Becky Kemp
54:32 - 54:36
Yay. That wasn't
Christian Napier
54:36 - 54:46
too hard. That was awesome. I love that. Well, I think it's about time for us to put a bow on this really, really insightful episode.
Christian Napier
54:46 - 55:03
Becky, thank you so much for taking time out of your super busy schedule to join us here. If people want to learn more about the work that you're doing, your coaching or speaking opportunities, training opportunities, what's the best way for them to reach out and connect with you?
Becky Kemp
55:04 - 55:22
Yeah, it's been a pleasure. Thank you so much. The best way to reach out is just go to my website becomingwithbecky.com and there I list all my speaking and different opportunities. There is a free ebook that I have called The One Word Way that people can go to my website and they can download.
Becky Kemp
55:22 - 55:42
It's a PDF and it's these simple three words focusing on what I can do instead of what I can't, focusing on how instead of why, and then and instead of but. It's a simple reminder, and I invite people to use that with their companies or with their families or in their personal professional, and it's just my free gift, and you can find that on my website.
Christian Napier
55:42 - 55:45
We will put that in the show notes. Yeah,
Becky Kemp
55:45 - 55:45
that'd
Christian Napier
55:45 - 55:48
be awesome. Yeah, absolutely. So we'll be coming with Becky. Everybody go there.
Christian Napier
55:48 - 56:04
We'll put that in the show notes. And Spencer, you've been helping out the Organizations for decades build higher-performing teams. If people wanna learn more about how you can help them become higher-performing team leaders or team members, how can people get in touch with you?
Spencer Horn
56:05 - 56:21
Just reach out to me on LinkedIn. Message me, Spencer Horn, on LinkedIn. And Christian, you know, Becky, I always love to have people meet my friend Christian because he's so brilliant and asks incredible questions. And a lot of his clients love him for that.
Spencer Horn
56:21 - 56:31
So if you're looking to ask better questions in your organization and you need somebody who's a brilliant mind to look at things differently, you need to find Christian. And how do they do that?
Christian Napier
56:32 - 56:38
Oh, that's very kind of you, Spencer. LinkedIn is great. Just look for Christian Apia on LinkedIn. You'll find me there.
Christian Napier
56:39 - 56:49
Thank you for taking an hour out of your schedule, Becky, as well as you listeners and viewers. We appreciate you so much. Please like and subscribe to our podcast, and we'll catch you again soon.
00:13 - 00:22
Hello, everyone, and welcome to another episode of Teamwork, A Better Way. I'm Christian Napier, and I am joined, as always, by my mole-loving friend, Spencer Horne.
Spencer Horn
00:23 - 00:32
Yes, I love mole, and I love mole especially when I get to eat it with you and our other friends who are going to be joining us today at the Red Iguana.
Christian Napier
00:33 - 00:55
Yes, I am super looking forward to it. We get to celebrate the birthday of one of our dear colleagues who we've worked with for many, many years. Super excited about that, but before we get to enjoy that mole treat, we have a massive, amazing treat for our guests, or for our guests, for our viewers and listeners. We have an amazing guest.
Christian Napier
00:55 - 00:56
Spencer, why don't you go ahead and introduce
Spencer Horn
00:56 - 01:16
her? Thank you, Christian. So today we have Becky Kemp, my friend that I've had such a pleasure of serving with on the board of directors for the National Speakers Association, whom you and I know is absolutely brilliant. So Becky is a leadership speaker, and she's a certified mindset coach.
Spencer Horn
01:17 - 01:34
So we get to learn a lot from her today, which I'm excited about. An all-around intentional language expert who believes your words create your world. I'm excited to hear about that. She's the author of The Word Effect, Seven Simple Words to Create Your Most Beautiful Life.
Spencer Horn
01:34 - 02:03
And I'm hoping she's going to share those seven words or at least some of them because we want people to read the book, right? and the creator of a powerful framework that helps leaders and teams spark clarity, connection, and creativity through everyday language. And as you know, we're the Teamwork a Better Way podcast, so that's a must. Becky also works as an outreach specialist and a workforce trainer, delivering impactful trainings across schools, businesses, and organizations.
Spencer Horn
02:03 - 02:13
And she is a professional member of the National Speakers Association, woo-woo. And the voice behind the Word Effect podcast. I didn't know you had a podcast. Well, that's so exciting.
Spencer Horn
02:14 - 02:23
And here's the other thing about Becky. She loves baseball. She's a boy mom. And she travels across the country going to baseball games with her husband and her boys.
Spencer Horn
02:24 - 02:31
She's got three daughters-in-law. She's gonna have two more daughters-in-law. One of these days, I bet. And two grandkids.
Spencer Horn
02:31 - 02:44
And she loves going for early morning walks. And basically when it involves sunshine and travel, that makes your heart sing. Becky, we are so glad to have you. Let me put you up here on the screen.
Spencer Horn
02:44 - 02:45
Welcome.
Becky Kemp
02:46 - 02:48
Hi, I'm so glad to be here. Thank you.
Spencer Horn
02:49 - 03:14
Well, we're hoping that some of your many, many fans are going to be listening in and joining because we want to invite them to ask questions and make comments and join us in here. I want to start off by asking you a question. You say, Becky, that your words create your world. What inspired you to explore this connection between language and leadership?
Becky Kemp
03:17 - 03:35
In a simple explanation, about 15 years ago, I found myself full of depression, anxiety. I was really struggling with where I was in my life. Like you mentioned, I'm a mom of five boys. And I felt really unfulfilled and wasn't reaching my potential.
Becky Kemp
03:36 - 03:55
But I had gotten stuck. And I was focused on other things changing, like if I had more time and if my circumstances changed. And what I've come to learn is that we all have the same amount of time. And often you can't change your circumstance, but you can change the way you think about what's happening in your life.
Becky Kemp
03:56 - 04:15
And that's how I realized that I could take a better leadership of my own mind. And by then so doing, I have been able to step forward and do some of the things that I've always wanted to create and do like writing a book, becoming a professional speaker and moving forward. And it just had to do with simply changing where I focused my words.
Spencer Horn
04:16 - 04:26
So when you were in that space of feeling overwhelmed and stuck and depressed, I mean, what was it that, I mean, did you see yourself as being an author and a speaker and a trainer in all these spaces?
Becky Kemp
04:28 - 04:37
Well, that's a good question because, you know, when I was a little girl, I used to see myself. I had big dreams. I wanted to be an author. I wanted to be a speaker.
Becky Kemp
04:37 - 04:51
But yet what happened is I started to focus on the wrong things and I didn't even know it. This isn't taught always in school. I started to focus on what I can't do instead of what I can do. And so I kind of felt ahead of time.
Becky Kemp
04:51 - 05:02
I had always wanted to be an author and a speaker. But, you know, when I went to college, I didn't take communications classes. I didn't take journalism classes. I didn't take creative writing classes because I got fearful.
Becky Kemp
05:03 - 05:32
I started to focus on I won't be good enough instead of realizing that anyone that's accomplished anything had to start somewhere. And so by the time, I think that's why I was depressed and why I was not fulfilling my potential is I was stuck. And when I changed my focus and I started to take back control of what I could control, I realized that if you change your words, you can change your story.
Spencer Horn
05:33 - 05:49
I love that story. And Christian, I know you got a thought, but I just, before I switch, switch it over, what made that transition? So because you're, you were stuck, I mean, how did you, how did you get out of that? I mean, wheels are spinning and it's like, what, what was the spark that made that transition happen for you?
Becky Kemp
05:50 - 06:12
Well, I, I've always been a prayerful person and I actually got on my knees one day and I asked God, who's my higher power. uh, for help. And in that time, I realized it's, it's a long story and I talk a lot about it in my book, the word effect, but. I was having some addiction issues that I needed to look at.
Becky Kemp
06:13 - 06:28
I have a lot of perfectionism issues. And so it was, it was kind of like a cry for help in some ways. I knew that there was something that needed to change. And I finally realized instead of waiting for everybody else and everything around me to change.
Becky Kemp
06:29 - 06:44
Maybe the work starts from within. And as I started to understand that, I found this creative ability that if you want more in any area of your life, you've got to look from within and start focusing on those words.
Spencer Horn
06:46 - 06:51
Yeah, you got to stay away from those swigs and fizz and those dirty Dr. Peppers. They're just totally addicting. Christian?
Christian Napier
06:55 - 07:26
Oh, yeah, that's true. So yeah, Spencer is actually touching on what I wanted to ask you about, but I'll kind of follow it up, which is sometimes we have these moments of clarity where we realize, oh, I need to make a change. But making that change isn't necessarily easy, and it's quite it's quite easy to fall back into old habits. So how did you make this persist?
Christian Napier
07:26 - 07:52
Like, okay, I have a change in mindset, and maybe that was in part directed by a higher power to say, hey, you need to look at things from a different point of view. But how did you make it stick? Because quite honestly, I've found myself in situations where I feel like, oh yeah, this is it. I'm gonna follow this new path and then I stumble and then I just abandon ship and I go back to my old ways.
Christian Napier
07:53 - 07:55
So how did you make this thing actually persist?
Becky Kemp
07:56 - 08:12
Well, I'm still working on it. So I think lifelong learning and practice. If you wanna get good at anything, it takes practice. So often we get inspired and we start doing something and then things don't go as planned.
Becky Kemp
08:12 - 08:21
Like you said, we have this big plan to change. We're going to be better at this way. I'm going to wake up early every morning. And then we stay up too late.
Becky Kemp
08:21 - 08:37
And then we don't get up early and we beat ourselves up. And so I really like the idea of trying each day to put on words that matter. So I like to say, what words do I need today? I like to take life in daily increments.
Becky Kemp
08:37 - 09:04
sometimes hourly even, because I can't always, I don't know what next week and next month is going to hold. Doesn't mean I don't plan and I want to work that way, but change for me is daily putting on words that matter. Right after I decided that I wanted to kind of change my words, you know, little opportunities come into your life. And I had always wanted to start a business and I'd never really had an idea.
Becky Kemp
09:05 - 09:27
Well, as a mom of boys, I sat at a lot of baseball games and I had this idea to put positive messaging on a T-shirt. And what I started to realize is that every day we take a few minutes, whether we think about it or not, and decide what to wear based on where we're going, who we're going to be talking with, what we're doing. We all do it. We all make choices every single day.
Becky Kemp
09:27 - 09:45
But a lot of them are just subconscious. Well, I realized when I started this business is called Becoming Threads. that each day I could make a choice of the words that I was going to focus on. And the words were positive messaging like grateful heart, easy does it, first things first, choose happy, right?
Becky Kemp
09:45 - 10:05
Just fun things. But they reminded me. And I think the way change really happens is to put simple reminders in your life. So when you do falter or when you do stumble, as you mentioned, You just pick yourself up and you celebrate what you are doing and you keep moving forward.
Becky Kemp
10:05 - 10:09
That's how real long lasting change has happened for me and continues.
Spencer Horn
10:20 - 10:30
Almost got you there. I love that story so much, Becky. Thank you for sharing that. So several things came rushing to my mind when you were telling your story.
Spencer Horn
10:30 - 10:58
And the first one was, I love what you said about sometimes you have to focus on an hourly basis. There's a self-coaching methodology called the daily questions. Have either of you heard of that before? It's been around for years and years and years, and what you do is you focus on the behavior that you want, sometimes on a daily basis, but when you're really struggling, sometimes you need to do that on an hourly basis.
Spencer Horn
10:58 - 11:21
And the question you ask yourself is, did I do my best to dot, dot, dot, dot. So in your case, Becky, did I do my, in the last hour, did I do my best to use powerful words, for example, right? Or whatever the habit that you're trying to break, instead of focusing on the bad habit, what's the positive outcome that you want instead of that, right? And you were telling us about that, that you wanted to focus on those words that made your day better.
Spencer Horn
11:21 - 11:35
Did I do my best today, this last hour, to focus on positive words? And it does two things. First of all, and when you screw up, Christian, you can't judge yourself, because then you'll stop doing that, right? It's just be curious.
Spencer Horn
11:36 - 11:45
Why did I struggle this past hour? And then you're focusing your mind on that behavior that you want. And then over time, instead of hourly, you do it daily. And then after a while, that becomes a habit.
Spencer Horn
11:45 - 12:11
And then you can work on the next one thing that you want to get better at. And the second thing that I love that you talked about is just the subconscious choices that we make and putting on clothing that had positive words actually told your brain what, how to behave and how, what to believe and how to show up. And it was a simple thing. It's like, if people think that the clothes we wear don't matter, they do.
Spencer Horn
12:11 - 12:27
I mean, what, when we dress a certain way, we feel differently. And it's a, it's a psychosomatic response. And I imagine based on your experience and in my experiences, when we use different words, it has the same effect and it impacts our thoughts and our brain and how we behave, doesn't it?
Becky Kemp
12:28 - 12:55
Yeah, so as a certified life coach, I teach what's called the model. And this model is your thoughts drive your feelings, your feelings drive your actions, and your actions are what create your results. Well, so often we get our thoughts and our circumstances confused. So a simple example, when I was pregnant with my fourth son, I had a different experience than my husband when we both found out we were having our fourth boy.
Becky Kemp
12:56 - 13:18
We both heard the circumstance was boy, but I had different thoughts about that than he did. My feelings were I started to feel some sadness because I wanted a girl. My husband is feeling a big smile and joy because he's thinking another boy to teach baseball to, right? Neither were right or wrong.
Becky Kemp
13:19 - 13:38
We have thoughts over the circumstances of our lives. But the power of that is that our thoughts drive how we feel. So if we feel confident, it's because what we choose to think about ourselves each day, if we feel insecure. It's because I'm focused on the thoughts of the uncertainty.
Becky Kemp
13:38 - 13:46
Right. What's so awesome is we have the power to change that. Now, I didn't have the power to change that. My fourth son came out a boy.
Becky Kemp
13:47 - 13:55
But you know what? I love and adore him and I'm happy and content in my life. Well, how is that possible? It's where I chose to focus.
Becky Kemp
13:55 - 14:16
I chose to decide I'm going to be the best boy mom I can be. I'm going to embrace the life that I've been given instead of always wishing I had something else. That was only by just learning to direct my thoughts to how I wanted to feel. So a lot of times as a leader, and especially in a team, like what is the feeling that you're wanting for your team?
Becky Kemp
14:17 - 14:28
What do you need to be putting on thinking about each day? And then you start practicing that. And then you evaluate, did we, did we feel that way going into that project? Were we confident?
Becky Kemp
14:28 - 14:40
Were we prepared? And if not, then you get to acknowledge that and you get a redirect and go, OK, where can we improve? We celebrate our wins, but then we always ask ourselves, What can we do more?
Christian Napier
14:42 - 15:02
So I want to come back to the two words that you said for you were very destructive. Those words were I can't, right? And how you ended up kind of flipping it and saying, OK, well, there are words that really matter. And you've written this whole book about seven words.
Christian Napier
15:02 - 15:22
And so I kind of want to talk about the the genesis of that, how you happened upon these seven particular words, what those are. Maybe you can just give us a sense of that journey from this very destructive phrase of, I can't. I don't know if that was the most destructive phrase that you were telling yourself. It really was
Becky Kemp
15:22 - 15:22
one of them.
Christian Napier
15:24 - 15:33
But yeah, how did you get from that to discovering not only that words matter, but here are seven words that really can make a difference.
Becky Kemp
15:34 - 15:52
OK, so when I was a little girl, like I mentioned, I always wanted to write a book. But I started to focus on that I can't. So a simple example would be I could walk into a bookstore or a library, and I would just think every idea has been shared. Every idea is out there.
Becky Kemp
15:52 - 16:13
I can't write anything original. I can't do this. And I would look at it from the glass half empty approach, right? Well, as I started my journey and started to reframe where I was focused, I realized one day, wait a minute, there's all these books out there.
Becky Kemp
16:13 - 16:33
If all these other people can do it, I can too. And it just shifted everything. Instead of feeling like all the ideas are gone and there's nothing out there, I realized that I have a story, I have an authentic voice, and I have every right to put a book out into the world if I choose to. And so that was the start.
Becky Kemp
16:33 - 16:50
So then I started working with a coach. I teamed up with a group of people that had written books and I started that process. And I was actually on a walk one night and I realized the seven words that I wanted to write about. And all seven words start with the letter A.
Becky Kemp
16:50 - 17:01
And they didn't all start that way. But as you start creating and writing, you know, someone recommends, hey, come up with all eight words. And so the words ended up being the first word. The powerful word is acknowledge.
Becky Kemp
17:02 - 17:23
You know, if you want to change anything, or you want to create something, you first have to acknowledge it. The second word is the power of ask. You have to learn how to ask better questions and be in charge of your mind. I think teamwork starts with teaming up with yourself, becoming more intentional with your own language, and then putting it out into the world.
Becky Kemp
17:23 - 17:41
The third word is the power of accept. You have to learn to accept exactly where you're at and then find opportunities to move forward from there. The fourth word is the power of abundance, focusing on that mindset that there is enough for everybody. There is room for one more book and one more book.
Becky Kemp
17:42 - 18:05
And if anyone wants to create something, there's room for that. That was a big turning point for me. Then the power of action, how to take action to do consistent small things over time. Those little habits like Atomic Habits talks about or different things, some of those books that were all really well known for taking steps, showing up for your dreams and your creations each day.
Becky Kemp
18:05 - 18:22
Then the power of appreciate. appreciating where you're at, gratitude. And then the last of the seven words is aspiring. What I believe is this is a blueprint or framework that you can use these seven words to move forward in any area of your life.
Becky Kemp
18:23 - 18:36
And these areas are constantly coming into our lives because we're always progressing and growing. And words can be our compass to keep us moving in the direction that we want. You can have a positive.
Spencer Horn
18:44 - 18:49
Oh, there it happened. Keep going. What were you going to say there at the
Becky Kemp
18:49 - 19:02
end? Words can have a positive or negative effect and we get to choose as human beings. One of the things that sets us apart from any other mammal out there is we have the power to choose. We have agency.
Becky Kemp
19:02 - 19:13
We get to choose the words we put in our lives each day. We get to choose and redirect our minds. Now, this doesn't mean that we don't have problems. This doesn't mean that life just goes.
Becky Kemp
19:13 - 19:23
I sometimes get asked this question. So do you just always think happy thoughts and like you don't ever focus on them? You know, it's like, no, I have real problems in my life, you know. I have struggles.
Becky Kemp
19:23 - 19:33
I have worries. We have financial insecurity in our lives right now. I have worries with children. I have a lot of, I have my own issues of insecurities.
Becky Kemp
19:33 - 19:45
Like I'm not just, oh, I just think happy, but I don't just stay in the muck. I get up and I do something right. And that's what a leader does is we lead ourselves first and then we can lead others.
Spencer Horn
19:46 - 20:09
Well, you have been, in my opinion, you've been describing the word effect. We haven't, you know, that's the name of the book, but if you were to just summarize a definition of the word effect so that we could put a bow on the concept that you're sharing, because, I mean, I have heard it, but we haven't really tied your philosophy or your belief to that word effect. Would you do that for us?
Becky Kemp
20:10 - 20:31
Yeah, so several years ago, I was reading a book by Darren Hardy, The Compound Effect, And he talks about just these small, simple things have such a, they change people's lives. And it's a business book. A lot of us have read it. And I was trying to figure out, I knew that these seven words had power in my lives.
Becky Kemp
20:31 - 20:44
I knew that intentionally putting on words made a difference. And one day I just thought it's the word effect. It's the exact same idea. that there is an effect each and every day with our words, and we get to choose that.
Becky Kemp
20:44 - 20:59
We get to choose where we put our focus each day. We can look up and look out, and we can notice the good, or we can focus on the negative. The negative is much easier to see, and it's much louder. The good oftentimes is hard.
Becky Kemp
20:59 - 21:25
We have to train our brain to celebrate the good and to look for the good. So to me, the word effect is a framework of words and you get to choose that. And so giving people permission to acknowledge what they want out of their lives and then ask better questions and appreciate where they're at. And so to me, the blueprint is a simple formula that the words you put in your life have power.
Spencer Horn
21:26 - 21:46
That is brilliant. And would you please describe for our listeners, why is it that the negative and those negative thoughts have so much power over us? And why do we see so much negativity all around us? And I mean, it seems that that's something that the world is focusing on so much.
Spencer Horn
21:46 - 21:47
Why is that?
Becky Kemp
21:48 - 22:05
Yeah, there's a lot of studies out there, but one that I'll share is the National Science Foundation has said that the average human being has between 16 to 60,000 thoughts. But most of those thoughts, a day, a day is those thoughts. Most of those thoughts are subconscious.
Spencer Horn
22:06 - 22:08
I think I'm on the 16 end, 16 thoughts a day, Jason. Yeah, and
Becky Kemp
22:08 - 22:14
like I said, as a woman, I'm on the 60,000 thoughts. So I don't know. That's what I've decided. I always say, I'm
Spencer Horn
22:14 - 22:15
probably on
Becky Kemp
22:15 - 22:25
the higher. Because my mind's just pinging and going all the time. And we have to stop and be aware to it. But what the study went on to say is that 80% of our thoughts tend to go negative.
Becky Kemp
22:26 - 22:38
So let me give you an example. Let's say that, you know, we, I live here in Utah. I know Spencer, you like to hike. Christian, I'm not sure if you're a hiker, but we have the beautiful Wasatch mountains out through my window.
Becky Kemp
22:38 - 22:52
If we went on a hike, the three of us, and we got up to the top of the hike and all of a sudden we took a turn and there was a big rattlesnake. Well, I don't like snakes. It would have scared me. I wouldn't be happy about it.
Becky Kemp
22:52 - 22:56
But we didn't get injured. We're fine. We finish our hike. We go back down.
Becky Kemp
22:56 - 23:14
Each one of us gets in our car to go home. And we call, let's say, our spouse, our friend, our colleague, whoever. The study goes on to say that 99% of us, the first thing out of our mind would be, I saw a snake. Not that I had a great conversation, not that the hike was beautiful.
Becky Kemp
23:14 - 23:28
We might share that later. But the first thing tends to be the negative. It's just it's a way our brain has been wired to protect us from the cavemen. We just you and I, we don't have to protect ourselves that way.
Becky Kemp
23:29 - 23:39
But our brain tends to focus on the negative. So though we might see snakes in our lives. Yes, they're there. We get to redirect and go, OK, but let's focus on the good of the hike.
Becky Kemp
23:40 - 23:44
I didn't get bit by the snake. I had a great opportunity
Spencer Horn
23:44 - 23:47
to visit. Becky, I'm excited when I see the snake because it's like,
Becky Kemp
23:48 - 23:49
I'm
Spencer Horn
23:49 - 23:58
so excited. Now, if it's a rattlesnake, that's the good news. I mean, riding my mountain bike, I've actually ridden over a rattlesnake and I had to stop and go back and take a picture of it and video of
Becky Kemp
23:58 - 24:04
it. Did you share that? Was that the first highlight?
Spencer Horn
24:04 - 24:19
Yeah, because I was so excited. I saw this rattlesnake and I kept my distance. But I get your point and you're right. It's like, oh my gosh, we forget all the beauty that's around us because of the one negative thing that happens and it's so true.
Spencer Horn
24:20 - 24:37
And I agree, 80% of our thoughts can be negative and that is sending, it's exactly what you were fighting against, right? When you were thinking, I can't write a book. I can't be, I mean, I'm a professional speaker as well. And I say all the time, I hear other people have this comparison, which is really coveting, right?
Spencer Horn
24:37 - 24:52
I have this comparison disease when I think, Oh my gosh, Becky is so amazing. And she's so beautiful. How can, why would anybody listen to me when, when they could, you know, get her instead? Or, you know, Christian is so smart and he always asks the best questions and, my gosh, he's so brilliant.
Spencer Horn
24:53 - 25:14
And we have this comparison and we think about all the reasons why we can't be successful. And it has such an impact that it forces us to not chase our dreams, to lose our dreams, exactly as you said. And so I'm so interested in that spark that changed. And what you did, I think that's so helpful for our listeners.
Spencer Horn
25:15 - 25:17
Christian, I've been blathering on. You have another question. I have
Christian Napier
25:17 - 25:36
so many. Yeah, well, actually, it kind of links back to what you just expounded on there, Spencer. Tying what you were just expressing with Becky's seven words, the A for that is abundance, right? Like, hey, we don't need to be coveting after each other because there's plenty to go around.
Christian Napier
25:37 - 25:56
So that brings to mind for me that for various people, we may find that some of those A's are natural for us. So Spencer, very action-oriented person, right? So he gets things done. He's type A for action.
Christian Napier
25:58 - 26:19
But there may be other things where maybe it's a struggle. Maybe this abundance mindset, maybe that's a bit of a struggle for me. Appreciate is natural for me, but maybe acceptance is not, you know? So I'm curious, you know, what you recommend for people as they kind of assess, you know, where they're at.
Christian Napier
26:20 - 26:29
Where do they focus their energy? Because you could say, oh, gosh, I'm pretty good in two of these. I'm terrible at five of these. And it just seems overwhelming.
Christian Napier
26:29 - 26:46
Like, I don't know if I can actually get this thing done. I fall back into my I can't mindset. If I do an assessment of the seven A's and I feel like I'm pretty good at a couple, but I struggle with many, what advice would you give to people to say, okay, well, this is how you move forward?
Becky Kemp
26:48 - 27:01
Yeah, well, awareness is key. So I think acknowledging and being aware that, oh, I am struggling on abundant thinking right now. I am comparing myself. You know, I still struggle with comparison.
Becky Kemp
27:01 - 27:15
I still struggle with each of these words at times. But I but I become aware to it. And the awareness is then I can ask myself, what do I want to do different? Because compare just leads to despair for me.
Becky Kemp
27:16 - 27:36
It doesn't serve me. So when I find myself comparing myself, I get to go, OK, what am I grateful for for who I am? And I can go into appreciating what who I am and I can appreciate other people. You know, when I appreciate other people and their amazing talents, I don't compare myself anymore to them.
Becky Kemp
27:36 - 27:48
I feel a lot better. It just changes where I focus. So to me, it's that awareness. And what I have in the book, each chapter is about a word.
Becky Kemp
27:48 - 28:06
So you can focus in on that word. And at the end of each chapter, there is some prompts and different things. I also have a video course that if you go to my website under the store, there's how to discover the word effect. And each word I talk about, for 15, 20 minutes, and you can buy this small course.
Becky Kemp
28:07 - 28:15
Because I really do believe we need reminders. We need little things to remind us. That's why, to me, it's a framework. I don't think you're one and done.
Becky Kemp
28:15 - 28:28
I've learned abundant thinking, and I'm never going to get challenged with that again. It's like any organization. We constantly have to keep moving it forward because we don't know what comes. We have to keep practicing.
Becky Kemp
28:28 - 28:43
So we have to be aware of where success comes. And by becoming intentional with words, that's a really great way you can speak your success. That's how I help people move forward, is that reminder. So what are the reminders you need and where are you going to put them in your life?
Becky Kemp
28:44 - 29:00
For me, I like little reminders on my phone. I like little reminders each day. Every morning, you know, like was mentioned in my bio, I like early morning walks. I like to, when I'm on my walk, intentionally leverage my language for the kind of day I want to have.
Becky Kemp
29:01 - 29:16
even though I don't know what the circumstances will bring, how do I want to handle the life today? As I'm intentional to it, that awareness helps me navigate the good, the bad, all in between, and I get to keep practicing.
Spencer Horn
29:18 - 29:25
Becky, why do you think words are one of the most underutilized tools in leadership?
Becky Kemp
29:27 - 29:41
Well, from my experience, we use them all the time. And I think we take them for granted. We don't really recognize the power behind our words. For example, I have this little flipbook.
Becky Kemp
29:42 - 29:55
It's an IM statement book that I sell at events. And it's called Embrace Your Greatness. And I am statements are very, very powerful. Words have been around since the creation of the world.
Becky Kemp
29:55 - 30:08
Words are what create things. If you take anything that's been created, it first had to be a thought. It first had to be an idea. This podcast that you guys have created first had to start by some words.
Becky Kemp
30:08 - 30:16
You guys discussed it. So it's just an awareness to our words. They are very, very powerful. They are creative statements.
Becky Kemp
30:16 - 30:28
I am statements. So that's why when I hear someone say, I am stupid, I am dumb. Actually, I have a 14-year-old son that just started school this week. And the other day, he said something about a negative thing towards himself.
Becky Kemp
30:28 - 30:42
And I just tried to remind him, no, you're not. Because those words create that. They honestly, if you do the research behind it, they can create. So we want to focus our thoughts on good things.
Becky Kemp
30:44 - 30:45
Plus it's just better. We feel better.
Spencer Horn
30:48 - 30:51
Wow. All right. So I had an issue with, uh,
Christian Napier
30:51 - 30:56
you're, you're on there twice. I know it happens.
Spencer Horn
30:57 - 31:34
Yeah. It happens when I, uh, when I go to do something and, uh, I thought I had the, uh, let's see if it works now, the, Every once in a while, when you do this live, it goes a little crazy. But Becky, I love that the words create our reality. And I just, if you would indulge me for a moment, there's this idea of the expectancy, what's called the expectancy theory.
Spencer Horn
31:34 - 31:58
It's now known as the Heisenberg principle. So 10 years after Einstein developed the theory of relativity, two Dutch physicists, Niels Bohr and Werner Heisenberg, if you've ever heard of them, were studying subatomic particles. and don't ask me how to explain it, but as they were studying these particles, they behaved in unexpected ways. In other words, they showed up when they expected them to.
Spencer Horn
31:58 - 32:12
And they're like, how does that even make sense? And what they figured out is that their thoughts were actually impacting the behavior of these subatomic particles. And they won a Nobel Prize for it. It's basically all there.
Spencer Horn
32:13 - 32:26
And if you think 10 years earlier, what's the theory? I mean, basically what Einstein said is E equals mc squared, which is what? Energy can be transferred into matter. Matter can be transferred into energy, basically.
Spencer Horn
32:27 - 32:42
What are thoughts? Thoughts are energy. And the higher the energy, the greater the outcomes that we create. And so this whole idea is our thoughts are powerful.
Spencer Horn
32:42 - 33:09
Not just when we say, what is it, your attitude is catching. It's literally scientifically based. It's not a matter of a platitude or anything like that. And so we actually have a responsibility When you know that to choose words that are powerful because we're impacting our own lives and others I think Stephen Covey called it the the 90-10 principle, right?
Spencer Horn
33:09 - 33:39
You can't control the the 10% of life that happens to you You were talking about the bad things still happen but you can control how you respond to those and that's the 90% that starts to create more of our universe and more of the outcomes that we want and You know, my mother didn't choose the cancer that took her life, but she chose how to respond when that happened. And she chose to live the life the best that she could with those circumstances. And she was such an inspiration and had lived longer than, you know, doctors said.
Spencer Horn
33:39 - 33:46
But it was, I think, so much to do with her thoughts. So forgive me for going on, but... Well, I
Becky Kemp
33:47 - 34:00
so agree. I just want to jump in and say... That's the thing, you still have hard things in life, right? And things don't go as planned many times, but yet there is an essence of joy we can have in life.
Becky Kemp
34:00 - 34:21
And that's why I loved being here with you guys when your podcast is called Teamwork, A Better Way. And I know you're talking about teaming up with others, but teaming up with ourselves and the language we use starts it, right? Like we have to be, Like what made your mom decide to make the best of that situation? You know, what was that?
Becky Kemp
34:21 - 34:35
Right. Because someone else maybe chose to do differently. And and we're not here to point fingers. We're here to give people permission that as life gives us ups and downs and all the in between in our business, in our personal, in any aspect.
Becky Kemp
34:37 - 34:53
Oh, I have power, though. Where do I want to choose? You know, what do I want to do? And Stephen Covey, I love a quote from him that talks about words have the power to help us create success, but they also have the power to undermine even the best of intentions.
Becky Kemp
34:54 - 34:58
It's where we choose, right? So words really do matter.
Spencer Horn
34:59 - 35:07
So important. Christian, we have, uh, we have something that we need to interrupt our show. We're about, uh, we, we have a sponsor for the first time and
Christian Napier
35:08 - 35:08
we're
Spencer Horn
35:08 - 35:18
going, yeah. Can we, can we do that? Yeah, let's do it. So we have a sponsor for our show and we have a giveaway for our listeners.
Spencer Horn
35:18 - 35:55
and I'm gonna put that up on the screen here. So if you're watching this, you can take a picture of that and download it, but every leader knows the pressure to keep improving team performance, but where do you start? So that's where the Team Leader View comes in. In just 20 minutes, this powerful online diagnostic is gonna show you how to see your team's strengths and challenges compared to, you know, This is a proven model used by thousands of teams worldwide, Christian and Becky, and it's more than a survey, it's feedback of the impact of
Spencer Horn
35:56 - 36:13
your leadership. And you're gonna see where your communication, your trust, accountability, and alignment are working, and where small changes can unlock big results. And here's the best part. After completing the assessment, you'll get a free one-on-one interpretation session with me.
Spencer Horn
36:15 - 36:39
And together, we're going to turn your results into some actionable steps to elevate your team's performance and culture. So if you're listening to this and not seeing it, you can go to go.altiumleadership.com. forward slash Team Diagnostic. And we're going to put that link in the show notes.
Spencer Horn
36:40 - 36:59
Our sponsor is Team Coaching International, who's giving away the diagnostic and we're so grateful for them and Alexis Phillips for sponsoring us in that. So thank you so much. Sorry for the interruption there, but we're excited. We're gonna have that sponsored going forward in the show.
Spencer Horn
36:59 - 37:00
So
Christian Napier
37:00 - 37:09
let's kind of- Yeah, we're in uncharted territory here. We got new sponsorship. That's pretty cool. So thank you, Team Coaching International and Altium Leadership.
Christian Napier
37:11 - 37:23
Becky, I wanna come back to something that you talked about a couple of times earlier. You mentioned, oh, I'm gonna create this small business. I'm gonna put positive words on T-shirts. And you mentioned, oh, I'm gonna have this calendar and it's gonna have these positive words.
Christian Napier
37:23 - 38:00
And so, all right, we've talked about, all the words that we tell ourselves, right? So we have our own thoughts, but it sounds to me like what you're also saying is that we need to surround ourselves with words of affirmation. I don't know if that's necessarily the right word, but positivity, however you wanna say it. I would imagine that in today's environment, the people of today, are exposed to more words per minute, per hour, per day, than at any time in human history.
Christian Napier
38:01 - 38:37
And those words can have impacts on us. And so I'm curious if you have any thoughts about how we can surround ourselves with the words that are really gonna help us instead of, you know, doom scrolling or doing whatever we're doing. And, you know, cause we were, there's just hundreds of thousands of words that we're getting inundated with every day. So how do you go about not only just saying, okay, I'm gonna control my thoughts and so on and so forth, but I'm gonna take action and control the environment around me so that my environment is uplifting me instead of dragging me down.
Becky Kemp
38:39 - 38:58
Yeah, what a good question. And it really is that choice, putting on good words. I remember when COVID started happening, and that was when I had decided to get certified as a life coach. And of course, when I started this process, All of a sudden, my kids are home from school.
Becky Kemp
38:59 - 39:13
I'm having to be their teacher. And I'm thinking, wait, this is not supposed to happen. And if you turned on the news at that time, of course, it was so unsettling as a mom, as a wife, as a human being. There was so much uncertainty.
Becky Kemp
39:13 - 39:52
And I remember being trained and realizing, OK, for any time I listened to 30 minutes of negative on the news, let's say, or the doom and gloom, put 30 minutes of positive in your life too, right? So I couldn't just, I mean, I guess I could, but it wasn't serving me to just listen to all the doomsday things. So instead I had to make conscious choices to find a positive podcast, let's say, or read a good book or read something that brings joy into my life. Every day I try to put good words in my life that I read, Another thing is the music I listen to.
Becky Kemp
39:52 - 40:18
I have podcast or I have playlists that one of them is like my made for joy playlist. And so when I'm going to go speak somewhere and I feel those like butterflies and just the apprehension, like I hope that this message hits the person that's there to get it. I can listen to these words and they impact me. So what I want to remind people is you find the words that impact you for good.
Becky Kemp
40:18 - 40:40
But if you start to notice them, if you're on your social media and after 20 minutes, you don't feel good about yourself, that's an awareness and go, wait a minute, what am I thinking about myself? Well, for me, I'm starting to compare myself to everybody else. So it's like, OK, what do I choose to do now? If I give myself 20 minutes to look at, you know, Facebook and I, you know, what do I do differently?
Becky Kemp
40:40 - 40:56
So we have to put good stuff in our lives. I don't know that we can totally get away from the negative. It's there and different things trigger us to focus on negative. But again, I heard I was teaching an emotional intelligence workshop to a bunch of business professionals.
Becky Kemp
40:56 - 41:18
And one of the leaders said, that he, every day, their organization meets together and they celebrate the wins that they had the day before, before they start their day. Just that little reminder makes things better. And then they can talk about what they might be struggling with or where they need help. It brings unity and connection with their words.
Becky Kemp
41:19 - 41:25
And there's that ability to just start becoming aware of how I'm feeling in different situations.
Spencer Horn
41:37 - 41:45
So is there a way for teams to create a shared language that strengthens trust and improves psychological safety in your experience?
Becky Kemp
41:48 - 42:07
I think there is a way. I think that each organization is a little bit different. So I don't know that you can say to someone, you say these words and this happens because everybody has their own unique take. But I think becoming aware to how we're feeling as a team, and asking, what are we thinking about?
Becky Kemp
42:08 - 42:22
our feelings because our feelings are driving our actions. Our actions create our results. So if we're not getting our results, let's work backwards and go, okay, then what are we feeling? Well, we're not feeling heard.
Becky Kemp
42:22 - 42:31
We're not feeling trusted. Well, why aren't we feeling heard and trusted? What are we thinking? Well, if we can work backwards that way, we can actually then practice something different.
Becky Kemp
42:32 - 42:40
So I think it takes an awareness that each team sits and works on. And that's what I help teams do is find their words. find the words that matter to them.
Spencer Horn
42:40 - 42:47
I like that. You get to help a team find their words. They're customized words that they use. I like it.
Becky Kemp
42:49 - 42:57
Well, if I asked you what's your favorite quote, Spencer, and Christian, what's your favorite quote, and you said different quotes than my favorite quote, it doesn't
Spencer Horn
42:57 - 42:58
make sense. The man in the
Becky Kemp
42:58 - 43:10
arena. or that mine's wrong or whatever, right? Because different words matter to us differently. We have to become aware of the power of words and that we choose to put them in our lives each day.
Spencer Horn
43:10 - 43:29
Teddy Roosevelt, it's not the critic who counts, not the man who points out how the strong man failed. All right. So I have, you know, in my, I told you, Becky, when we were talking about this podcast, by the way, we've been working forever to get you on the show. I'm so glad that you're here.
Spencer Horn
43:29 - 43:30
I
Christian Napier
43:30 - 43:31
was
Spencer Horn
43:31 - 44:02
telling you that I worked at a company called Rapport Leadership, and some of our listeners will be familiar with that, but we had very intentional language at Rapport. As a matter of fact, I printed out a list of powerless words and phrases and some alternatives that we would teach, and we would teach the words that have power. And you and I were talking before the show started about one word that they actually prohibited us from using, and that was the word try. And I remember when I first started working there, it was really hard.
Spencer Horn
44:03 - 44:22
I actually put a rubber band around my wrist, and every time somebody caught me saying try, I'd flip that rubber band. And I was amazed at how often I used this word. And in a way, there are some places to use it. But a lot of times we are unconscious.
Spencer Horn
44:22 - 44:41
You talked about how unconsciously sometimes we make choices. There's a lot of times we use words unconsciously just because it's a habit. But if you invite me over to dinner because your husband is making incredible barbecue, which I know he does, right? He does.
Spencer Horn
44:41 - 44:45
And I say, you know, I'll try to make it. I mean, are you really going to count on me?
Becky Kemp
44:47 - 45:02
No, no, definitely there's different power to different words, right? And the context that you use them, it's like if I try to do something, Are we really committed to it? Probably
Spencer Horn
45:02 - 45:10
not. And there's a time where that's, that's appropriate, but that would, they wanted us to eliminate that because they wanted us to use very powerful language. And so
Becky Kemp
45:11 - 45:16
you, you had that reminder, you flipped the rubber band. So
Spencer Horn
45:16 - 45:16
you
Becky Kemp
45:16 - 45:21
said something in your life. to remind you to start becoming aware to changing it.
Spencer Horn
45:22 - 45:22
Because it
Becky Kemp
45:22 - 45:27
is something you have to change. Like you're like, well, wow, I didn't realize how often I did it. You
Spencer Horn
45:27 - 45:31
became aware. So often, and now I'm very aware. If I use it, I use it on purpose.
Becky Kemp
45:32 - 45:37
Exactly. You become intentional with your language. You get to leverage your language with intention, which is so.
Spencer Horn
45:37 - 45:44
Okay. So I've got some powerless phrases, Christian. I want to have you answer and then see what Becky comes up with. All right, here we go.
Spencer Horn
45:44 - 45:50
How about. Maybe I'll make it to dinner. Maybe I'll make it to dinner.
Christian Napier
45:54 - 46:13
I'm not gonna have time, so can we schedule for another time? I went to the flip side, rather than making a commitment. I'm just gonna let you know right now, because sometimes we do this, oh, maybe, because we don't wanna let somebody down, because, you know, so I'm just gonna say right up front, sorry, I can't do it this day, but would be- Well done, Becky, what would you say?
Becky Kemp
46:14 - 46:21
Well, actually, Christian, I really liked that. That was exactly what I was thinking. I think, be honest. So if you can make it, go.
Becky Kemp
46:21 - 46:25
If you're unable to make it, that's probably why you're saying, maybe I'll make
Spencer Horn
46:25 - 46:28
it. That's a powerful response too, even if you can't make it, right?
Becky Kemp
46:28 - 46:40
Yes. Honesty. And that's what the power of acknowledge that first word is the honesty of, yeah, I can't help you right now. You know, I can help you tomorrow instead of saying, I'll try to get to it.
Becky Kemp
46:40 - 46:48
Right. Because then that leads to distrust and we don't understand why they're, they're not committing to what they did. So, yeah.
Spencer Horn
46:49 - 46:52
I should Christian.
Christian Napier
46:54 - 47:00
All right, I will. Becky? I'm not super enthusiastic about it. I'll do it.
Becky Kemp
47:03 - 47:12
Well, that is one of the words that I try not to say because, sorry to say this, but we don't want to shit on ourselves
Christian Napier
47:12 - 47:13
is what they
Becky Kemp
47:13 - 47:28
say. So I like to say, that is a time where I like to be aware and go, I'm going to try this again. Or I'm going to, I didn't get to it today. It's just an honesty piece when I should on myself, it's never good.
Becky Kemp
47:29 - 47:30
It always brings shame.
Spencer Horn
47:30 - 47:41
So, so Christian, you know, I know you might, you might, uh, you might reject this a little bit, but I would like to take a vacation. Why would that be powerless? What would you say
Christian Napier
47:41 - 47:53
instead? I would like to take a vacation. Well, I'd like to, but I can't, I mean, that's the, The but always, if you say I would like to, but usually follows that, right? So I'm just setting myself up for a but.
Christian Napier
47:55 - 47:59
I can't do it. So I should say, yeah. I was talking to Jenna last
Spencer Horn
47:59 - 48:08
night. We were looking at some pictures. We've got some international travel coming. And we were looking at pictures of Greece and Santorini.
Spencer Horn
48:09 - 48:22
And you know what she said? She says, never in my life did I believe that we would ever go to those places. And we actually made a goal. And I have the whole chart here of these plans of places that we wanted to go and do.
Spencer Horn
48:23 - 48:31
And we decided that we would do things. We didn't know how we were going to do it. But we changed the language. And we figured out a way to make it happen.
Spencer Horn
48:31 - 48:41
And in very unexpected ways, we are now traveling the world. But if I say, you know, I'd like to, but I can't. She says, I will. And she's like, I want to go to Greece.
Spencer Horn
48:41 - 48:50
And I said, all right. We're going to figure that out. I didn't know how we were going to do it. We did it and we're going back again in October, so.
Becky Kemp
48:51 - 49:01
Well, and it's because you thought about it. You started to create it and you put your mind to work. So I would just want to jump in. There's a thing our brains all have called the reticular activating system.
Spencer Horn
49:01 - 49:01
The
Becky Kemp
49:01 - 49:10
RAS! Yes, the RAS. Our brains are wired to focus where we process them. Our brains are just big processors.
Spencer Horn
49:10 - 49:13
Becky, this is why men don't wake up at night when the baby's crying.
Becky Kemp
49:14 - 49:18
Well, that could be why. I don't know. I don't know. But
Spencer Horn
49:19 - 49:21
I just know that we get to choose.
Becky Kemp
49:21 - 49:42
You know, we get to choose. And so when we start thinking we want something in our lives, then we our brain starts to look for it. So one of the most powerful things is focusing on how do I do this instead of why. So when I teach and when I coach and when I speak, I talk about the power of asking better questions.
Becky Kemp
49:43 - 50:03
When something like I want to go on vacation, the truth is you're not going because you're putting something else as a priority, which doesn't mean it's bad. Just be honest about it. But if you want to go on vacation, you start asking yourself, how do I get there? Not why don't I have more time?
Becky Kemp
50:04 - 50:15
How do I do it? And then you start making those choices. When we tell our brain how, when we ask questions with how, our brain goes to work for us and it looks for solutions. It's so awesome.
Becky Kemp
50:15 - 50:31
When we focus on why is this happening, our brain actually focuses on the obstacles and it will show us more obstacles. So I love to ask questions with how, how do I move forward? How do I create this? You, Spencer, you and your wife wanted to travel more.
Becky Kemp
50:31 - 50:43
So you said, how do we do it? And I loved what you said. Ways are coming into your life that you didn't even expect, but you're creating what you wanted. It is happening, because you're focusing on the how and not why.
Spencer Horn
50:53 - 50:54
Christian's always
Christian Napier
50:54 - 51:27
passionate about better questions, aren't you? I am. It's interesting, because I've done interviews with a lot of people in my profession. we've tried to consciously avoid the why questions because the why questions can put people on the defensive so they feel like they have to justify it and I think you know extrapolating that to my own self-assessment if I ask myself why questions then my brain as you were
Christian Napier
51:27 - 51:57
talking about which is designed to keep us safe and prove us right as a our friend dr. Paul Jenkins always says starts to go into like Courtroom mode like I start trying to I start trying to defend why I can't do this and that in the other right So my brain is trying to protect myself and justify why I can't do these things So I think that the strategy of going to how is brilliant. I mean, it's an absolutely brilliant strategy So I appreciate you.
Christian Napier
51:58 - 52:15
I appreciate you sharing that that's more of a comment than a question but I'll just express my gratitude for you really shedding a light on on on a topic that I, I thought about for, you know, when I'm asking other people questions, didn't think about it so much when I'm questioning myself.
Becky Kemp
52:16 - 52:16
Yeah,
Christian Napier
52:16 - 52:17
it's a great insight.
Becky Kemp
52:17 - 52:24
And it's a practice. It's a practice. Like I said, I have to practice it too. I could find myself wanting to sit down and go, Why is this happening to me?
Becky Kemp
52:24 - 52:41
Or I can You know, when I get out of like the, you know, poor me mentality, I can go, but how do I step forward? How do we work through this? You know, anytime there's an obstacle in our lives, there's always a solution. But we have to keep moving forward.
Becky Kemp
52:41 - 52:50
We have to keep moving forward. And words help us keep moving forward, sometimes slower than we think. But how do we move forward in this area or that area? It's a practice every single day.
Spencer Horn
52:52 - 52:55
Well, we're kind of almost to an hour, Christian. That's gone by
Christian Napier
52:55 - 52:59
quickly. I know, man, the time has absolutely flown by. Yes. I'm here with you, Becky.
Christian Napier
52:59 - 53:03
I know you've got a few questions left for Becky, so maybe we should pop in. All
Spencer Horn
53:03 - 53:05
right, let's do a lightning round, okay, Becky? Okay. This
Christian Napier
53:06 - 53:06
is a little
Spencer Horn
53:06 - 53:15
surprise for you. Okay, so here we go. Just one word answers or short answers, okay? One word you live by right now.
Becky Kemp
53:17 - 53:17
Joyful.
Spencer Horn
53:19 - 53:21
Go-to morning mantra or phrase.
Becky Kemp
53:23 - 53:25
I'm doing better than I think I am.
Spencer Horn
53:25 - 53:28
Like that. Most powerful word in leadership?
Becky Kemp
53:31 - 53:31
Trust.
Spencer Horn
53:33 - 53:35
A word you've retired from your vocabulary?
Becky Kemp
53:37 - 53:37
Should. A
Spencer Horn
53:39 - 53:41
favorite quote involving words or language?
Becky Kemp
53:43 - 53:56
My favorite quote of all time starts out by saying, little things lead to big things. And so it goes on, it's a spiritual quote, but I love that. It's the little things that lead to big things. That's what I love about words.
Spencer Horn
53:57 - 53:59
Well, that could lead to, what's a book that's changed how you think?
Becky Kemp
54:02 - 54:12
Everything is Figureoutable by Marie Forleo. She is a New York Times bestselling author, and she talks about that everything's figureoutable, exactly those words, and I love that book.
Spencer Horn
54:12 - 54:19
One of my clients had created a value called figure outers. We are figure outers. Oh, I
Becky Kemp
54:19 - 54:20
love it. I love it.
Spencer Horn
54:21 - 54:22
Early morning walk or late night journaling?
Becky Kemp
54:24 - 54:25
Early morning walk.
Spencer Horn
54:26 - 54:28
A word your family would use to describe you?
Becky Kemp
54:29 - 54:30
Determined.
Spencer Horn
54:31 - 54:32
All right. That's good. Well done.
Becky Kemp
54:32 - 54:36
Yay. That wasn't
Christian Napier
54:36 - 54:46
too hard. That was awesome. I love that. Well, I think it's about time for us to put a bow on this really, really insightful episode.
Christian Napier
54:46 - 55:03
Becky, thank you so much for taking time out of your super busy schedule to join us here. If people want to learn more about the work that you're doing, your coaching or speaking opportunities, training opportunities, what's the best way for them to reach out and connect with you?
Becky Kemp
55:04 - 55:22
Yeah, it's been a pleasure. Thank you so much. The best way to reach out is just go to my website becomingwithbecky.com and there I list all my speaking and different opportunities. There is a free ebook that I have called The One Word Way that people can go to my website and they can download.
Becky Kemp
55:22 - 55:42
It's a PDF and it's these simple three words focusing on what I can do instead of what I can't, focusing on how instead of why, and then and instead of but. It's a simple reminder, and I invite people to use that with their companies or with their families or in their personal professional, and it's just my free gift, and you can find that on my website.
Christian Napier
55:42 - 55:45
We will put that in the show notes. Yeah,
Becky Kemp
55:45 - 55:45
that'd
Christian Napier
55:45 - 55:48
be awesome. Yeah, absolutely. So we'll be coming with Becky. Everybody go there.
Christian Napier
55:48 - 56:04
We'll put that in the show notes. And Spencer, you've been helping out the Organizations for decades build higher-performing teams. If people wanna learn more about how you can help them become higher-performing team leaders or team members, how can people get in touch with you?
Spencer Horn
56:05 - 56:21
Just reach out to me on LinkedIn. Message me, Spencer Horn, on LinkedIn. And Christian, you know, Becky, I always love to have people meet my friend Christian because he's so brilliant and asks incredible questions. And a lot of his clients love him for that.
Spencer Horn
56:21 - 56:31
So if you're looking to ask better questions in your organization and you need somebody who's a brilliant mind to look at things differently, you need to find Christian. And how do they do that?
Christian Napier
56:32 - 56:38
Oh, that's very kind of you, Spencer. LinkedIn is great. Just look for Christian Apia on LinkedIn. You'll find me there.
Christian Napier
56:39 - 56:49
Thank you for taking an hour out of your schedule, Becky, as well as you listeners and viewers. We appreciate you so much. Please like and subscribe to our podcast, and we'll catch you again soon.
