O áudio deste episódio pode não estar acessível.
How to fix it?
SOBRE ESTE EPISÓDIO
"Understanding precisely why your users are happy or frustrated should inform the product roadmap and your continuous improvement efforts are likely to enhance your company's reputation." - Evan Klein
In this product chat, Evan Klein, Founder and President of Satrix Solutions, shares insights on understanding customer behavior and its impact on business success.
The conversation revolves around the importance of data-driven decision-making, focusing on key data points businesses should monitor. Evan also emphasizes the significance of staying attuned to customer sentiment and discusses the best practices for obtaining unbiased and unfiltered feedback from customers.
In this presentation, Evan discusses:
Dive into Pragmatic Institute's Foundations course to master market understanding and product building. Earn a PMC certification and access invaluable tools and resources.
Ideal for aspiring and seasoned product managers.
Learn More
In this product chat, Evan Klein, Founder and President of Satrix Solutions, shares insights on understanding customer behavior and its impact on business success.
The conversation revolves around the importance of data-driven decision-making, focusing on key data points businesses should monitor. Evan also emphasizes the significance of staying attuned to customer sentiment and discusses the best practices for obtaining unbiased and unfiltered feedback from customers.
In this presentation, Evan discusses:
- Benefits of a strong user experience
- The purpose and how to conduct a key driver analysis
- Why humans (not machines or AI) should be responsible for thematic analyses
- Risks of data quality and reliability
- Who should conduct customer interviews and other best practices
Dive into Pragmatic Institute's Foundations course to master market understanding and product building. Earn a PMC certification and access invaluable tools and resources.
Ideal for aspiring and seasoned product managers.
Learn More
Inglês
Estados Unidos da América
PESQUISAR EPISÓDIOS PASSADOS
Pesquisar episódios anteriores de Product Chats Podcast.
OUTROS EPISÓDIOS NESTE PODCAST
“Innovation thrives where creativity meets execution.”
In this episode, we sit down with Luke Des Cotes, leader of Metalab—the renowned product agency behind work for organizations like Uber and Midjourney. Luke shares how his creative roots shaped his entrepreneurial approach, and how Metalab t…
“How do you keep human connection at the center of hybrid collaboration?”
In this episode, host Rebecca Kalogeris sits down with Norma Løvhaugen, VP of Strategy and Initiatives at Neat, to explore the future of video conferencing and the product strategies shaping it. With more than 20 years in …
“AI agents aren’t replacing humans—they’re freeing us to do more human work.”
In this episode, host Rebecca Kalogeris sits down with Dan Corbin, longtime Pragmatic instructor and AI course creator, to demystify one of the fastest-emerging technologies in product management: AI agents.
Dan expla…
“If you don’t own your pricing strategy, you’re leaving money – and customers – on the table.”
In this episode, host Rebecca Kalogeris sits down with Marcos Rivera, founder of Pricing IO and author of Street Pricing, to unpack one of the most overlooked opportunities in SaaS: building a pricing …
“Agile isn’t about following the rules. It’s about delivering real value together.” In this episode, host Rebecca Kalogeris speaks with Jenny Martin, seasoned facilitator, coach, and creator of the OOPSI framework. While Agile has transformed software development over the past two decades, many o…
Aviso: O podcast e a arte incorporada nesta página são de Pragmatic Institute, que é propriedade de seu proprietário e não é afiliado ou endossado por Listen Notes, Inc.
EDITAR
Obrigado por ajudar a manter a base de dados dos podcasts atualizada.
