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Most agencies know they should market themselves consistently, but when client work increases, their own marketing is often the first thing to stop. Before long, referrals become their main source of new business…until they dry up. In this episode, Tracey talks to Chris DuBois, founder of Dynamic …
Agencies spend huge amounts of time and money trying to win the next account. But what if your best growth opportunity is sitting inside the clients you already have? Drawing on my conversation with Si Elliott, this episode explores why client satisfaction is a commercial growth measure, why loyal…
Do you actually want to scale your agency, or do you simply feel you should? Many agencies reach £2 million through great work, referrals and growing client accounts. Then growth stalls, and the next move becomes far less obvious. James Rose, founder and CEO of Inflectiv Group, explains why the l…
For many agencies, using AI started with individual prompts and isolated tasks. AI agents open up the possibility of delegating complete, multi-stage pieces of work. Bryan McAnulty, founder of Heights Platform and LatchLoop, explains how agencies can use AI agents to carry out complex, multi-stage…
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