What it takes to pay 42 countries on time (and get it right)

In this episode of HCM Minds at Work, Melissa Glennon, senior director of client marketing at ADP, speaks with Terry Boyd, executive director for global payroll, time and absence at Bristol Myers Squibb. Terry shares her decade-long journey leading payroll across 42 countries, transforming it from a patchwork of systems into a unified global human capital management (HCM) and payroll solution with ADP.

She highlights the impact of major acquisitions; the efficiencies gained through standardization and how artificial intelligence (AI) tools are reshaping payroll validation to save time and improve accuracy. Terry also reflects on the importance of compliance, the value of strong , and her advice for organizations seeking to expand their global payroll strategy.