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In this episode Kieran is joined by Jonathan Mahan and Lawrence Wayne O'Connor of The Practice Lab. We have a great discussion on deliberate practice, what it is, and how it can help enablement professionals can use deliberate practice to make their programs more effective. The Practice Lab gu…
This week Kieran is joined by Eric Kingsbury of Retain Solutions. In this episode we discuss a topic which isn't discussed enough withing the enablement community and that is Customer Success Enablement. Eric tells us why most CS orgs are broken and what metrics CS should really be focussing o…
In this week's episode Kieran is joined by Sally Ladrach who is the enablement manager over at Thoughtbot. Sally is leading the charge on the subject of enablement teams using the agile framework more when planning their programs. 
In this episode Kieran is joined by Mark Garrett Hayes who is the founder of Sales Coachr and the author of the book Sales Coaching Essentials. Kieran and Mark discuss the benefits of coaching sales teams, the common pitfalls of trying to rollout a coaching operating model, and what the main elemen…
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