SOBRE ESTE EPISÓDIO
In this episode, Greg sits down with longtime colleague John Forrest to talk about what really matters in technical customer support. Drawing on years of experience across startups and enterprise software, they explore trust, customer relationships, AI, vector databases, agentic memory, and why human judgment still matters even in an AI-driven world.
Inglês
Estados Unidos da América
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EDITAR
Obrigado por ajudar a manter a base de dados dos podcasts atualizada.
