SOBRE ESTE EPISÓDIO
Customers churn from software products due to lack of value. Even if the product is valuable, it doesn't matter if users don't know how to use it. Software vendors train 30 users at start, only 2 know how to use it after a year. Large language models bring value to the other 28.
Topics Covered
- What is Gainsight & who is Karl
- Automation in Karl's organization of IT & cybersecurity
- First thing Gainsight implemented with OpenAI
- The power of conversational interfaces in software products
- The speed, scale, and focus of Gainsight's response to LLM growth
- Highest ROI Product -- Security questionnaire tool
Inglês
Estados Unidos da América
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PESQUISAR EPISÓDIOS PASSADOS
Pesquisar episódios anteriores de Closing the Loop with Andrew Camel.
OUTROS EPISÓDIOS NESTE PODCAST
There are two major themes governing the cybersecurity market: a labor shortage in security talent, and phishing being the single largest threat vector. In a few different form factors, LLMs can start to fully close automation loops and solve this labor problem. Meanwhile, LLMs will amplify the sca…
Few companies are better positioned to benefit from LLMs than Tegus; the company has 60k transcripts of calls between investors and experts, each many pages long and rich with interesting information. Michelangelo outlines several interesting product ideas, many of which are replicable in other sce…
LLMs are already transforming Zapier's business. They're seeing 100x productivity improvements on internal processes that drive user acquisition, deflecting a large volume of customer support requests by improving the handling of user-facing error messages. But most interesting is that Zapier views…
Ben Rubenstein had two successful exits, both enabled by taking data-driven sales team & process optimization to the extreme. New technologies in the world of AI have moved the max optimization limit much further forward, and it's now possible to take Ben's ideas to their full potential.
Topic…
A significant portion of inefficiency in government contracting can be attributed to the writing & processing of long-form documents. Internal buyers from the four branches must write these documents to describe their needs and vendors must write them to respond. One forward-thinking group has …
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EDITAR
Obrigado por ajudar a manter a base de dados dos podcasts atualizada.
